Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gunn Acura
San Antonio, TX
998 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 998 reviews
December 31, 2020
Service Representative: Carla Rae Great service. Met me Service Representative: Carla Rae Great service. Met me at appointed service time. Reviewed service requirements and my concerns. Professional and f Service Representative: Carla Rae Great service. Met me at appointed service time. Reviewed service requirements and my concerns. Professional and friendly. All service expectations met. SUV driving very well. More
by Cait DSA
Employees Worked With
Carla Rae
December 13, 2020
Brandon in service dept has an excellent, friendly and warm manner about him. He is knowledgeable and an absolute asset to this dept. Good job! warm manner about him. He is knowledgeable and an absolute asset to this dept. Good job! More
by LG
Employees Worked With
Brandon in service dept
December 05, 2020
Asked them to check battery cables as one had come loose twice Left after service and car completely shut down on expressway was able to get off out of traffic. Called and someone came and put “adapter” twice Left after service and car completely shut down on expressway was able to get off out of traffic. Called and someone came and put “adapter” on connection. He couldn’t explain why this wasn’t done during service. That was only reason I gave yes I would recommend dealer. Be glad to have someone call me on this More
by swalker673
Employees Worked With
Nathan Peterson
November 29, 2020
The customer service from Brandon was great! They were very informative explaining every maintenance action before starting service. I would recommend Gunn to all Acura owners. very informative explaining every maintenance action before starting service. I would recommend Gunn to all Acura owners. More
by drizznate
Employees Worked With
Brandon
November 23, 2020
Gunn Acura has a Friendly and professional staff. They provide thorough, Outstanding and Efficient Service. Will continue to use Gunn Acura for my vehicle service needs. provide thorough, Outstanding and Efficient Service. Will continue to use Gunn Acura for my vehicle service needs. More
by Max850
Employees Worked With
Javier Lozano
November 22, 2020
Windshield on our 2019 RDX Advance cracked when struck by a rock on highway. Notified dealer and they ordered a replacement. Dropped car off and received a loaner. Picked up our car the next day. Install a rock on highway. Notified dealer and they ordered a replacement. Dropped car off and received a loaner. Picked up our car the next day. Installation looks perfect. Registration and a second sticker were transferred to new windshield and windshield sensor/camera works fine. Dale Thames was our service manager, and the service was excellent as always. More
by amatpease
Employees Worked With
Dale Thames
November 14, 2020
Dale took his time to review and thoroughly go over the services that were to be performed. Also, took the time to show me where the equipment box was if I need to seal a leaking tire. services that were to be performed. Also, took the time to show me where the equipment box was if I need to seal a leaking tire. More
by salvaie
Employees Worked With
Dale Thames-Service Dept
November 11, 2020
Good service and communication For oil change and state Good service and communication For oil change and state inspection Good price on oil change Plus multipoint inspection was free Will always on Good service and communication For oil change and state inspection Good price on oil change Plus multipoint inspection was free Will always one back for service More
by smakanis
Employees Worked With
Javier Lozano
November 11, 2020
The service is always great at Gunn Acura however I experienced lack of communication by the department with updates on the status of my vehicle experienced lack of communication by the department with updates on the status of my vehicle More
by Nae
Employees Worked With
Ralph and Dale
