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Gunn Acura

San Antonio, TX

4.8
998 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 998 reviews

February 25, 2021

Good visit, Acura B1 service, dropped in without an appt and was able to get service completed in a somewhat reasonable time on a weekday. More

by aawan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Mar 02, 2021 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

February 12, 2021

Excellent service available on short notice when needed. Quality of work and cleanliness of vehicle on return are top-notch. We trust this dealership to keep our vehicle in top shape. More

by alan.t.pease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 02, 2021 -

Gunn Acura responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 31, 2021

The dealership is very clean and pays attention to detail. Our salesperson,Santrell, was helpful, informative and attentive to our needs. Finance was courteous and quick. The auto prices are very comp More

by chino_71_zx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santrell Torres
Feb 02, 2021 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

January 30, 2021

Santrell, and Eric delivered a fast, friendly and efficient customer service. They were welcoming and ensured every minute counts from loan application to meeting the Service Team. More

by RDX Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santrell Torres, Eric Garza and Brandon Saenz
Feb 02, 2021 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

January 29, 2021

They took great care of my car during its routine oil change. Will definitely go back to them again. They even wash and vacuum your car! More

by Trisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Feb 02, 2021 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

January 16, 2021

As always , excellent customer service Great communication , free loaner vehicle and return of my vehicle washed and ready to go . Keep up the great work . More

by Sasha mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 26, 2021 -

Gunn Acura responded

Thank you! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 13, 2021

Service visit 12/30/2020. Routine 6 month & 50k service & check up. With tire rotation and alignment chedi. Professionally performed & out on time. Coffee cups too flimsy for the lids. Mine popped off on th More

by Geezer on Blanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Feb 22, 2022 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 10, 2021

As a person who works on cars and too lazy to do an oil change. Do not come here!!! Service advisor tried to sell me work without technicians looking at my car. Luckily I’m knowledgeable on cars. They aren More

by Samuel23451984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier Lozano
Jan 12, 2021 -

Gunn Acura responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly.

January 06, 2021

My family had a very pleasant hassle free and attentive car buying experience with GUNN Acura dealership in San Antonio. True to their promise: simple. More

by Heartdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Segner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gunn Acura responded

Thanks so much for the positive feedback! We are glad to hear you enjoyed your visit with us. Thank you for choosing Gunn!

January 03, 2021

I will continue taking my car for service because of the top quality, professional, and friendly service. Nathan keep me up to date while I waited for my car. More

by jojess27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jan 06, 2021 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

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