Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gunn Acura
San Antonio, TX
1,003 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,003 reviews
July 15, 2021
I’m vary happy with my service. They are very nice and get the job done quickly. They texted me right away when the car is ready . Highly recommended! get the job done quickly. They texted me right away when the car is ready . Highly recommended! More
by aivan85
Employees Worked With
Carla Rae
July 09, 2021
Amazing customer service & caliber of sales representatives! Can't beat this place for sure! Great quality vehicles! They listen to your needs to ensure they are met, and that the process is si representatives! Can't beat this place for sure! Great quality vehicles! They listen to your needs to ensure they are met, and that the process is simple, stress-free and smooth. More
by Sarah Moczygemba
June 17, 2021
I have visited this location many times and the service department has proven to be unreliable. I have all service on my vehicle performed here at Gunn. During this visit, I brought my vehicle in to check department has proven to be unreliable. I have all service on my vehicle performed here at Gunn. During this visit, I brought my vehicle in to check the oil. The service woman, Carla, told me that the vehicle was burning too much oil but could not provide an explanation. The diagnostic vehicle “scan” was normal. When pressed for more information she stated that the car should not give me trouble but an engine replacement would remedy the oil problem and also directed me to sales to discuss trade in. I found this unacceptable especially with a normal diagnostic scan of the vehicle. I will get a second opinion in hopes of getting clarity of this problem (if one exists). I likely will not return because of the lack of competence. More
by kba
Employees Worked With
Carla Aguinaga
June 12, 2021
Thank you Gunn service department for such expedited service on my Acura RDX and informing me about Acura’s tow delivery and return policy. My battery died and had to be towed to San Antonio from Portla service on my Acura RDX and informing me about Acura’s tow delivery and return policy. My battery died and had to be towed to San Antonio from Portland Tx to replace battery since San Antonio was closest dealership. And it was towed back to Portland at no cost to us 👍 More
by Grace
Employees Worked With
Service Dept
May 22, 2021
The service was excellent, Carla greeted us as we arrived and was very organized. Carla had our loaner ready and paper work was minimal. Great service! and was very organized. Carla had our loaner ready and paper work was minimal. Great service! More
by Cynthia Creek
Employees Worked With
Service department staff
May 19, 2021
The dealership made our buying experience as easy and pleasant as possible. The staff was friendly and professional. Justin Mansell was instrumental in helping us facilitate payment and paperwork when pleasant as possible. The staff was friendly and professional. Justin Mansell was instrumental in helping us facilitate payment and paperwork when we were not able to be at the dealership at the same time due to some health issues. Our salesman, Paul Pedrazza was great to deal with prior to arriving at the dealership and was friendly and helpful during the buying process at the dealership. Overall, it was the best experience “buying a vehicle” can be, and it didn’t take all day! More
by chuddleston
