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Gunn Acura

San Antonio, TX

4.8
998 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 998 reviews

June 08, 2021

My Advisor. Carla Rae, kept me updated as to repairs. My 2007 RL is functioning as expected… Thanks for the nice ILX loaner car. JO More

by OtteJames2007RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Rae
Feb 22, 2022 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

May 29, 2021

D. Fischbach did a superb job ensuring that my car was well taken care of! I would certainly bring my car back to Gunn Acura. More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Fischbach
Jun 01, 2021 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Thank you for choosing Gunn!

May 23, 2021

Always pleased with the service I get from Gunn Acura! Carla did an outstanding job handling my recent service request. Keep up your good work! More

by Ismael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
May 25, 2021 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 22, 2021

The service was excellent, Carla greeted us as we arrived and was very organized. Carla had our loaner ready and paper work was minimal. Great service! More

by Cynthia Creek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department staff
May 25, 2021 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

May 19, 2021

The dealership made our buying experience as easy and pleasant as possible. The staff was friendly and professional. Justin Mansell was instrumental in helping us facilitate payment and paperwork when More

by chuddleston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Gunn Acura responded

Thanks for the feedback! We’re glad we could provide a simple, stress-free car buying experience for you.

May 17, 2021

My sales consultant, Blake Andrews, is the reason I am a Gunn Acura customer. I was shopping several brands and several dealers. He exhibited extreme integrity and was very easy to do business with. The who More

by Paul Amerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Gunn Acura responded

Thanks Paul! We’re glad we were able to provide you with a great customer service experience.

May 17, 2021

Gunn Acura did an excellent job and provided great customer service during my recent visit. Carla kept me informed along the way regarding the status of my vehicle. More

by MsLisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
May 19, 2021 -

Gunn Acura responded

Thank you for letting us know! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

May 14, 2021

Mason was awesome! He updated me on all things going on with my car. Thank you so much! Mason also provided me info for car More

by woodj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason
May 19, 2021 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

April 17, 2021

Absolutely the best car buying experience to date! JT was so nice and easy to deal with. He really put in extra effort to ensure I was comfortable and happy with my purchase. I would definitely recommend thi More

by NDLT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JT Merrill
Apr 20, 2021 -

Gunn Acura responded

Thanks so much for the great feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

March 27, 2021

The personnel were attentive, courteous, and quick to respond to my questions. My car was done before I knew it. Overall great service. Friendly and welcoming. More

by gearmaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Lozano
Apr 01, 2021 -

Gunn Acura responded

Thanks for the positive feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

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