Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Gunn Acura

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
1,003 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
Contact Dealership
View Awards

11911 Interstate 10 W

San Antonio, TX

78230

Directions

By Type

Showing 1,003 reviews

October 19, 2021

Easy to schedule appointments; highly attentive staff with great patience; reasonable prices; great lounge for customers. More

by Meatball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Report | Print
Oct 20, 2021 -

Gunn Acura responded

Thank you for the great 5-star review, I'm proud to know our team delivered professional service to you and appreciate your comment about our waiting area and amenities. We look forward to welcoming you back to Gunn.

October 13, 2021

Jessie provided me with 5 star service in getting me in and out very quickly for my oil change! More

by Guilljeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse James
Report | Print
Feb 09, 2022 -

Gunn Acura responded

Guilljeg, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Jessie delivered the excellent service we strive to provide each customer and that he exceeded

October 11, 2021

Outstanding service and very efficient. The staff was very helpful and friendly. Will be the only place my car is serviced More

by cathyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
Report | Print
Feb 09, 2022 -

Gunn Acura responded

We are so glad to hear that! Thank you for choosing Gunn.

October 06, 2021

Wonderful service rep. He is bright, cheerful and a pleasure in satisfying the needs of customer More

by wamiller34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Report | Print
Oct 07, 2021 -

wamiller34 responded

Jessie James was an excellent Service Advisor and helped me out. Very customer service oriented and a great personality. I did not have to wait too long. Thank you for being so quick and attentive.

October 05, 2021

Gunn Acura service is the best. I took my car in to be inspected and was treated no different than if I had taken it in for regular service or repair! Jessie James, my service tech, took very good care of More

by cooke2rc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Report | Print
Feb 09, 2022 -

Gunn Acura responded

Thank you, cooke2rc! We’re glad Jessie could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 24, 2021

Service was fast and efficient! Great Experience! I will definitely be back to service my car here again! More

by Cory0330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 09, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 24, 2021

Roland provided excellent service I will definitely bring my car back to Gunn Acura for service. More

by Carlosrosas925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service. Roland
Report | Print
Feb 09, 2022 -

Gunn Acura responded

Thanks for letting us know, Carlos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 09, 2021

Absolutely horrific experience. The service manager actually walked away from me. Dishonest and rude staff minus a few. I will never buy an Acura again. I paid $1,700 for 100,000 mile servicing only to More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carla and Service Manager
Report | Print
Sep 13, 2021 -

Gunn Acura responded

Sam, please accept my sincere apologies for your recent experience at Gunn Acura. I want to assure you that this is not at all indicative of the level of service we strive to provide each customer, clearly, we failed you. We would welcome the opportunity to re-earn your trust and future business and would like to speak to you regarding your recent visit. (210) 988-9593

September 03, 2021

Great customer service and not too long of a wait time. Agent was always keeping me informed of all service work needed for my vehicle. More

by mbustos4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose (service dept)
Report | Print
Sep 07, 2021 -

Gunn Acura responded

mbustos4, thank you for the fabulous FIVE STAR review, I am proud to know our team was able to repair your vehicle quickly. We appreciate your business and look forward to welcoming you back to Gunn Acura.

September 02, 2021

My B1 service went very well! It was a pleasure to talk to Joshua Rice, the Assistant Service Director. He was helpful, friendly, and knowledgeable as always. My RDX was completed earlier than expected for More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Rice & Jose
Report | Print
Sep 07, 2021 -

Gunn Acura responded

Mark, thank you so very much for taking the time to leave a review and a FIVE STAR rating! I am proud to know that our team delivered professional and friendly service to you during your recent visit and that we were able to service your vehicle so quickly. I am glad to see that Joshua and Jose showed you firsthand the integrity and professionalism we strive to provide to each Gunn customer. We look forward to seeing you again at Gunn Acura.

1
...
15
16
17
...
101