Gunn Acura

Efficient, complete, timely, friendly and superior quality all represent my service experience at Gunn Acura. I appreciate my service advisor, Jose Sosa, the technicians, the friendly greeters and th quality all represent my service experience at Gunn Acura. I appreciate my service advisor, Jose Sosa, the technicians, the friendly greeters and the large comfortable waiting areas. My car came back washed, all services that I asked for completed in the expected amount of time and I will always come back. More

Have always received excellent service here. They are very thorough in covering all that needs to be done. Also pretty accurate in estimating how long the work will take so that I can plan accor They are very thorough in covering all that needs to be done. Also pretty accurate in estimating how long the work will take so that I can plan accordingly. Very friendly staff. More

The service I received was timely and professional; I had an oil change & 30K service, they also washed my car an oil change & 30K service, they also washed my car More

Efficient and thorough. appreciate the good service and love our car. Don’t care for this questionnaire though. appreciate the good service and love our car. Don’t care for this questionnaire though. More

Excellent, prompt and communicative service from Jesse. Thank you Jesse. I'll be back. Gracias. 👍👏 Thank you Jesse. I'll be back. Gracias. 👍👏 More

I purchased a used car from Gunn Acura, salesman A. J Arreola, the purchase went smoothly and he even delivered the car to my home at my request. The problems started with after the sale customer servic J Arreola, the purchase went smoothly and he even delivered the car to my home at my request. The problems started with after the sale customer service, after waiting 22 days I emailed him asking if my registration was in as I was just transferring my plates from my trade in. No reply. On Monday this week I called and the receptionist was very nice and said I will mail it out today (Monday)---by Thursday it still did not come so I emailed AJ again and he actually answered, claiming all his emails have been going to spam and he tried calling me (on a number that was not mine) to say the registration went out last week. Luckily I had copied Internet mgr Peter Holloway on these emails and he apologized for the mistakes and sent a porter to my home with the registration. Without Peter taking ownership I would still be waiting as the other employees I interacted with did not give me the correct information. This was the first used car we purchased from GunnAcura, we had purchased a new RDX from them but the salesman retired. Summation is ask for Peter Holloway or someone he recommends, not A.J Arreola if you have any plans of buying a car from Gunn Acura. This was a lot of annoyance for a registration that automatically should have been mailed to me. More

Service was great and thank you to Jose for helping us out and taking care of us Thank you out and taking care of us Thank you More

I'm beyond satisfied! My Acura MDX SUV is breaking so quietly and on point. Thank you again Mason for your patience, knowledge, taking the time to listen, keeping me in My Acura MDX SUV is breaking so quietly and on point. Thank you again Mason for your patience, knowledge, taking the time to listen, keeping me informed and quickly resolving any kinks. ~Celia More

Very responsive to customer concerns & questions; Service personnel guide you & are transparent about service; advisors are easily accessed & make themselves available throughout service being performed, to personnel guide you & are transparent about service; advisors are easily accessed & make themselves available throughout service being performed, to inform customer of every step in the process More

Fantastic service department every visit from an unscheduled appointment to a regular maintenance visit. Each person has been courteous , efficient, and knowledgeable. Morale and work ethic is outs unscheduled appointment to a regular maintenance visit. Each person has been courteous , efficient, and knowledgeable. Morale and work ethic is outstanding. More