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Gunn Acura

San Antonio, TX

4.8
1,002 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,002 reviews

May 15, 2022

JT - great manager. 1 problem w/service was lots of greasy fingerprints were left inside More

by Rickynlucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Crofton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. We apologize for any inconvience.Thank you.

May 12, 2022

I was greeted right away and my SUV was taken quickly to get an oil change. The service was done fast and they returned it to me washed and clean! More

by sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 12, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 12, 2022

Called the day before my service and spoke to JT. He was his usual friendly self and quickly arranged an appointment for me the following day. JT was off work when I arrived the next day but Jose was More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT & Jose
May 13, 2022 -

Gunn Acura responded

Mark, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

May 11, 2022

Jesse took amazing care of me while I visited for my 90,000 mile tune up. Always a great experience. More

by Bowldsshaney94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
May 12, 2022 -

Gunn Acura responded

Thank you! We’re glad Jesse could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 05, 2022

Service department is excellent. I highly recommend John Thomas as your service advisor. He follows up on every item. More

by Jhpenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, John
May 05, 2022 -

Gunn Acura responded

Thank you, Jhpenn! We’re glad John could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 03, 2022

All the staff were outstanding in their handling of the purchase detail and dealing with questions I had. Each department explained their role(s) before, during, and after the sale. No pressure! A great ex More

by pburvato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coby Allen, my Sales Representative, Sandwell Torres, Finance Representative
May 04, 2022 -

Gunn Acura responded

Thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

April 28, 2022

Andrew and Amir are the best. Very friendly and straightforward. A joy to work with More

by Gregorylongo33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

April 26, 2022

Efficient, complete, timely, friendly and superior quality all represent my service experience at Gunn Acura. I appreciate my service advisor, Jose Sosa, the technicians, the friendly greeters and th More

by MKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sosa
Apr 26, 2022 -

Gunn Acura responded

MKC, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Mr. Sosa and our team delivered the excellent service we strive to provide each customer and that we exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Acura. Drive safe!

April 09, 2022

Have always received excellent service here. They are very thorough in covering all that needs to be done. Also pretty accurate in estimating how long the work will take so that I can plan accor More

by Sanditrim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Apr 11, 2022 -

Gunn Acura responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

March 22, 2022

The service I received was timely and professional; I had an oil change & 30K service, they also washed my car More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT was my service contact person
Mar 22, 2022 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

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