Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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The service was great. The environment was relaxed and there was no pressure. Richard provided excellent help in all aspects of the sale The environment was relaxed and there was no pressure. Richard provided excellent help in all aspects of the sale More
Great service from service advisor Roland Pompa he’s a great employee he’s all tens in my book. He gives the customer the attention need for them and their vehicle plus he knows the I. And outs of the veh great employee he’s all tens in my book. He gives the customer the attention need for them and their vehicle plus he knows the I. And outs of the vehicle and looks for the best service and prices for the customer. He explain in great detail what is going to be done to your vehicle and if any problems that have to be addressed and future needs for the vehicle. The Gunn company should be proud to have an employee/ service advisor Mr. Roland Pompa. Thank you Gunn and thank you Mr. Pompa More
Gunn Acura provides excellent service. Work is done timely. The service department provides updates so you know how the work is progressing. They also alert you if they spot troubling issu Work is done timely. The service department provides updates so you know how the work is progressing. They also alert you if they spot troubling issues, especially if it may be a safety concern. Above all, the personnel are professional, courteous and friendly. More
Service provider Jesse James was excellent. He was very professional, kept me updated regarding the status of my vehicle and he explained what was found Before doing any additional work. My car He was very professional, kept me updated regarding the status of my vehicle and he explained what was found Before doing any additional work. My car was treated w respect while in the mechanic’s care and returned to me clean. More
As usual, my Service Advisor, JT, gave me great service! He was helpful and professional. Did a fine job of explaining what work would be done, how long it would take, and what the cost would be. Also good He was helpful and professional. Did a fine job of explaining what work would be done, how long it would take, and what the cost would be. Also good to see Joshua Rice, the Assistant Service Director. He’s always helpful and engaged. More
My service manager was excellent. It took almost three months to get a loaner though which was a terribly long wait. The problem I took the car in for wasn’t fixed. The service manage It took almost three months to get a loaner though which was a terribly long wait. The problem I took the car in for wasn’t fixed. The service manager said the service director said they couldn’t do anything to fix the noise because they didn’t know what the noise was and it wasn’t loud enough to be of concern. That was an upsetting response and it’s making me reconsider buying from that dealer again. More
Very profesional. Great work and follow up. Good support on car delivery. Very happy! Thanks! Great work and follow up. Good support on car delivery. Very happy! Thanks! More