Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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As usual, my Service Advisor, JT, gave me great service! He was helpful and professional. Did a fine job of explaining what work would be done, how long it would take, and what the cost would be. Also good He was helpful and professional. Did a fine job of explaining what work would be done, how long it would take, and what the cost would be. Also good to see Joshua Rice, the Assistant Service Director. He’s always helpful and engaged. More
My service manager was excellent. It took almost three months to get a loaner though which was a terribly long wait. The problem I took the car in for wasn’t fixed. The service manage It took almost three months to get a loaner though which was a terribly long wait. The problem I took the car in for wasn’t fixed. The service manager said the service director said they couldn’t do anything to fix the noise because they didn’t know what the noise was and it wasn’t loud enough to be of concern. That was an upsetting response and it’s making me reconsider buying from that dealer again. More
Very profesional. Great work and follow up. Good support on car delivery. Very happy! Thanks! Great work and follow up. Good support on car delivery. Very happy! Thanks! More
July 9th I went in for my scheduled car service and Mason Pace greeted me kindly upon arrival and made sure everything was taken care of for my vehicle service so I was very satisfied in the end as well as w Pace greeted me kindly upon arrival and made sure everything was taken care of for my vehicle service so I was very satisfied in the end as well as when he reached out a few days later to make sure everything with my vehicle was still going well after my scheduled service so I was very appreciative for that!! So far I've had no problems whenever I've gotten a service done and hope it stays that way always!! More
Roland was fantastic, he worked me in and service was provided in a professional and very friendly manner. Josh the service manager also consistently checked in while I waited for my timing belt to be re provided in a professional and very friendly manner. Josh the service manager also consistently checked in while I waited for my timing belt to be replaced. Excellent service. More