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Gunn Acura

San Antonio, TX

4.8
997 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 997 reviews

September 17, 2022

As usual, my Service Advisor, JT, gave me great service! He was helpful and professional. Did a fine job of explaining what work would be done, how long it would take, and what the cost would be. Also good More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT
Sep 20, 2022 -

Gunn Acura responded

Mark, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

September 13, 2022

My service manager was excellent. It took almost three months to get a loaner though which was a terribly long wait. The problem I took the car in for wasn’t fixed. The service manage More

by Mdx driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Rae
Sep 16, 2022 -

Gunn Acura responded

Hi, we apologize for the inconvenience. Please know that we will be addressing this review with the team so they can learn from it and better serve moving forward. Thank you.

September 07, 2022

Very profesional. Great work and follow up. Good support on car delivery. Very happy! Thanks! More

by jorgeojedas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crofton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Fedorka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura!

September 05, 2022

Quick quality service ! Mason did great handling my service issues and explain the identified issues with ease. More

by martinez.krizia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason
Sep 08, 2022 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 30, 2022

Prompt and efficient service. Always feel welcome and appreciated as a customer when taking my car in for maintenance. More

by JaimeP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse James
Sep 01, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 17, 2022

Fast and reliable service. Attendant was very knowledgeable and kept me informed about my vehicle’s status at all time. More

by gearmaria
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 19, 2022 -

Gunn Acura responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura.

July 19, 2022

July 9th I went in for my scheduled car service and Mason Pace greeted me kindly upon arrival and made sure everything was taken care of for my vehicle service so I was very satisfied in the end as well as w More

by Kassandra3552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Pace
Jul 20, 2022 -

Gunn Acura responded

Thank you, Kassandra! We’re glad Mason could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

July 13, 2022

Thorough and timely, for my car fixed proper and me back in my car in proper time. More

by Chris.gaff0062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
Jul 15, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 29, 2022

Excellent service, very polite and professional, I was very happy with the service and help they provide More

by Alaint87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason pace
Jul 05, 2022 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business. Glad to have you as a part of the Gunn family!

June 21, 2022

Roland was fantastic, he worked me in and service was provided in a professional and very friendly manner. Josh the service manager also consistently checked in while I waited for my timing belt to be re More

by jpeche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Gunn Acura responded

Thank you, jpeche! We’re glad Josh could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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