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Gunn Acura

San Antonio, TX

4.8
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,001 reviews

October 23, 2024

Drop off for scheduled oil change and tire rotation was mostly efficient. Service staff couldn’t find online schedule and said they could work me in, but I found my texted confirmation on my phone. More

by Rgarrett99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
October 09, 2024

Great experience. Ordered the exact vehicle we wanted. Gunn Acura made the buying process easy and the price was very competitive. More

by Jim S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santrell Torres
Oct 15, 2024 -

Gunn Acura responded

Thank you for your review! We're thrilled to hear that you had a great experience and that we could help you get the exact vehicle you wanted. Making the buying process easy and offering competitive pricing is what we strive for. We hope you enjoy your new vehicle, and we’re here if you need anything in the future!

October 01, 2024

Another excellent experience at Gunn Acura! I had to bring my 2020 TLX to the Service Department for engine warranty work. My service advisor, JT, did a wonderful job of walking me through the More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas aka JT - Service Advisor
Oct 02, 2024 -

Gunn Acura responded

Thank you for sharing your excellent experience! We're thrilled to hear that JT provided outstanding service and made the process smooth for your 2020 TLX's engine warranty work. It's great to know everything went smoothly and that you got your car back sooner than expected. We appreciate your trust in Gunn Acura!

September 29, 2024

Another Excellent service from Deaclan, Service Advisor! Had Oil & Filter Change, Tire Balance & Rotation, Four Wheel Alignment, and Headlight Restoration done in a single visit. All completed in the indic More

by RDX Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Willam Declan
Sep 30, 2024 -

Gunn Acura responded

Thank you for your awesome review! We’re thrilled to hear that Deaclan delivered excellent service once again and took care of everything from the oil change to the headlight restoration in a timely manner. We’ll be sure to pass along your thanks to him! If you ever need anything else, don’t hesitate to reach out. Safe driving!

September 26, 2024

Very courteous and the dealership service area were very nice and clean . The staff came out to greet you as soon as you drive up. More

by Choochoolou52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John P Thomas
Sep 27, 2024 -

Gunn Acura responded

Thank you for your review! We're glad to hear you had a positive experience with our courteous staff and clean service area. Providing a welcoming environment and prompt service is important to us, and we’re happy it stood out during your visit. We appreciate your feedback and look forward to serving you again!

September 12, 2024

San Antonio Gunn Acura dealer service department Roland is the best and very knowledgeable plus kind. More

by 1eurodream1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Sep 13, 2024 -

Gunn Acura responded

Thank you for your fantastic review! We're thrilled to hear that Roland provided you with knowledgeable and kind service at Gunn Acura's service department. He takes great pride in assisting our customers, and your feedback means a lot. We look forward to serving you again!

August 16, 2024

Do Not Put This Gunn to Your Head (This concerns the service department) My experience with Gunn Acura’s service department was awful from start to finish, ruining my day, wasting my money, and not f More

by GrayveeGawdSir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Anguinanga
August 13, 2024

Love my experience at Gunn Acura, I had been to 3 other dealerships and received horrible customer service. Ruben made everything easy and painless. I will be back for my next vehicle. More

by lisa22romo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubén Calderon
Aug 13, 2024 -

Gunn Acura responded

Lisa, thank you for taking the time to leave this super 5-star review! We are so proud to know that Ruben delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Acura.

August 05, 2024

They inspected my car for further registration. Excellent job is done without appointment and very quickly More

by natmilsh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Dea, Joshua M Rodriguez
Aug 05, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family! Thanks so much! Hope to see you again soon.

Aug 05, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience. Great to hear – Thank you for choosing Gunn!

July 27, 2024

Best service advisors and service dept very reasonable prices and waiting period plus the waiting room is always maintained properly. More

by Moeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Roland Pompa.
Jul 29, 2024 -

Gunn Acura responded

Thank you for the 5-star review! Happy to hear you had a great experience with us. Thank you for choosing Gunn Acura!

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