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Gullo Toyota of Conroe
Conroe, TX
366 Reviews
Gullo Toyota is a family owned and operated dealership located in Conroe, Texas. We are pleased to serve the Conroe, Woodlands, Spring, and Houston area. We have been family run since 1970, and since the beginning the focus has always been on the customer. We do our best to make sure every single one of our customers is satisfied. Our exceptional sales staff is here to aid you in finding that perfect new or pre-owned vehicle. Our service department can take care of any of your service needs, and our certified body shop can get your car looking brand new again after that fender bender or major accident. We're always doing our best to "Treat You Like Family."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 366 reviews
September 24, 2025
I was prompted to make an appointment for service and the prompt recommended that I make the first available appointment which I did. When I arrived I was informed that there was a recall and that they would prompt recommended that I make the first available appointment which I did. When I arrived I was informed that there was a recall and that they would need a week to order the part. I waited an hour for a tire rotation, no car wash and I had to find a service associate to find out if my vehicle was ready. Now I have to make another appointment for the recall. The tire rotation could have been handled at the time of the recall in stead of making two separate appointments. Yesterday's appointment was a waste of two hours of my time. The appointment was set up by a system instead of a person More
by MARYTXMADISON
Verified CustomerEmployees Worked With
unknown
August 10, 2025
I recently had my car repaired at there collision center. I am dissatisfied with the repair. I was going to trade my 1 year old car. After Gullo's rep. and a supervisor came out to look at the car, they docu I am dissatisfied with the repair. I was going to trade my 1 year old car. After Gullo's rep. and a supervisor came out to look at the car, they documented what my complaints were. They agreed the car was not repaired satisfactorly. I have chosen not to deal with Gullo again. More
by Dont buy from here
Employees Worked With
Justin
June 22, 2025
I’ve always had a great experience at Gullo. Service department has been great and we actually just bought a Tundra from there a couple of weeks ago. Service department has been great and we actually just bought a Tundra from there a couple of weeks ago. More
by Matt.fisher
Employees Worked With
Kenny
June 10, 2025
The salesperson was amazing. However the service department is a joke. I bought a gold certified car only to have several issues I took it back for 4 days later. None of the issu However the service department is a joke. I bought a gold certified car only to have several issues I took it back for 4 days later. None of the issues were resolved even though they said they were. It has been 2 months and I am still fighting to get it resolved and I even bought extra warranties More
by Jessica.g.parker
Employees Worked With
Chase Grice, Tracy, Emily service advisor
March 16, 2025
Do not take your car here for service. I’ve given this dealership three chances. Each time I came back, the experience got worse. And to top it off, they hide their bad reviews. Firs I’ve given this dealership three chances. Each time I came back, the experience got worse. And to top it off, they hide their bad reviews. First Visit – Oil Change & Tire Rotation ✅ No issues + free car wash Second Visit – Oil Change & Tire Rotation ❌ Car wash not working – no big deal. ❌ Told they might break a lug nut trying to remove it… even though they were the last ones to rotate my tires just 5,000 miles ago. ❌ They broke the lug nut – fine, these things happen – but then charged me $150 to fix it? Third Visit – Oil Change, Tire Rotation & Parking Brake Adjustment ❌ My parking brake wouldn't hold the truck on a hill or while idling. Two options: a $90 adjustment (which might fix it) or a $160 diagnosis. If it just needed an adjustment, they’d only charge the $90. I agreed to the $160 diagnosis. ❌ Took over 4 hours from 9 AM to 1 PM for an oil change, tire rotation, and brake adjustment. OK, maybe they were super busy. ❌ Optional free car wash? Another hour of waiting – no thanks. ❌ Received a fancy video inspection where Jared said the adjustment didn’t work and that I needed to pay $1,215.27 to replace the cable. No thanks, I’ll check it myself. Turns out—the adjustment worked. They still charged me the full $160 diagnosis fee, even though all they did was adjust it. ❌ Discovered my hood release lever wasn't properly connected. They offered to "fix" it for $107.89. The part? A $4 clip that takes 5 minutes and no tools to replace. Were they replacing the entire hood latch assembly or taking an hour to do it? No explanation. ❌ Now, my truck is leaking oil on my driveway for the first time ever. Makes me wonder—does their "free car wash" just clean up the mess their techs leave behind or it it really leaking? ❌ They didn’t even replace my windshield service reminder. Maybe they don’t want me to come back. I bought my first Toyota for its reputation of quality and reliability. I can change my own oil, but I was willing to spend extra for dealer service to keep my truck in top shape. Big mistake. I slept on writing this review for two nights because I wanted to be fair. But at this point, I don't think Toyota would want its brand associated with this kind of service—especially when there are so many other places to take my truck. Let’s see if anyone who can actually make a difference in their service reads this, or if I’ll just get the usual copy-paste "we sincerely apologize" response. It’s too late for me—but not for your more loyal customers, who deserve better. Oh, and did you know that when companies like this ask for feedback with calls and emails after your appointment, they push good ratings to Google but quietly bury the bad ones? Great for new customers, bad for actually improving service. More
by menkebenjammin
Employees Worked With
Jared
October 24, 2024
Very good sales people very helpful and they explained everything clear, I recommend gullo Toyota of Conroe to everybody who is looking for a new car. everything clear, I recommend gullo Toyota of Conroe to everybody who is looking for a new car. More
by juanguerra7979
Employees Worked With
Rick Smith
March 30, 2024
Own a 2023 Toyota Tundra Limited the breaks squeal constantly backing up and stopping. Have been in several times nothing is resolved and hear the same story Toyota is working on it...not. If I had kn constantly backing up and stopping. Have been in several times nothing is resolved and hear the same story Toyota is working on it...not. If I had know about this problem would never have bought the truck. It is loud and embarrassing to say the least. Do not buy Toyota Trunda or any Toyota and I plan on letting people know. More
by nightrider_35
Employees Worked With
Ben
December 26, 2023
We bought Two vehicles from Colby. He has excellent customer service, and remembered even small details from when we bought the first vehicle. He goes the extra mile to ensure satisfac He has excellent customer service, and remembered even small details from when we bought the first vehicle. He goes the extra mile to ensure satisfaction and even follows up to make sure we’re still enjoying our vehicle. He also remembered what the qualifications we were requesting in a vehicle. The new one is a 2024 Camry Hybrid and I’m getting excellent gas mileage averaging 54mpg. If you want someone that actually cares, please go see Colby. You won’t regret it! More
by LABEKITABUSA
Employees Worked With
Colby Austin
December 02, 2023
My husband and I just recently purchased our new Toyota 2024 RAV 4 XLE from Gullo Toyota in Conroe, Texas. This is our 4th vehicle that we have purchased from this dealership. They have the Best Salesman t 2024 RAV 4 XLE from Gullo Toyota in Conroe, Texas. This is our 4th vehicle that we have purchased from this dealership. They have the Best Salesman there. Salesman Brent Green is a great salesman his knowledge of the vehicles is awesome and there is never any pressure. We will always return to this location when we are ready for an upgrade due to Brent's knowledge and the dealerships willingness to give us the best deal on our new vehicle. We could not have been more satisfied with our decision in purchasing the RAV 4 XLE, it is all that we were looking for and the price was Great! We love it!! We highly recommend Gullo Toyota for all your vehicle's needs! They are Great!! More
by paulaaitkens17
Employees Worked With
Brent Green
October 28, 2023
I have never enjoyed purchasing new vehicles until today. Today we traded in our truck and purchased a Toyota 4Runner. Best auto dealership experience of my life. Our salesman was Ian Corn and I highly re Today we traded in our truck and purchased a Toyota 4Runner. Best auto dealership experience of my life. Our salesman was Ian Corn and I highly recommend you consult with him as he is knowledgable, low pressure and helped us to refine our decisions during the process. Scott their finance manager made the paperwork a breeze. The entire process was less that 2-1/2 hours from start to finish! If you are shopping for a vehicle, you cannot go wrong working with the sales and finance team at Gullo Toyota! More
by Bertrem5157
Employees Worked With
Ian Corn, Scott Kleist
