
Gullo Ford of Conroe - The Woodlands
Conroe, TX
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This is the second time I've worked with Waseem on a service issue. Both times the service and communication was great. On one occasion even tracked down a hard to find part for me and got my truck repa service issue. Both times the service and communication was great. On one occasion even tracked down a hard to find part for me and got my truck repaired ahead of schedule. More
Great job. Great experience and explanation. Service writer Jessica knows her stuff and didn’t leave you wondering. She actually was extremely informative. Great experience and explanation. Service writer Jessica knows her stuff and didn’t leave you wondering. She actually was extremely informative. More
Thad at Gullo ordered our truck and did a great job keeping us informed along the way. We have purchased many trucks from Gullo and will continue to in the future. keeping us informed along the way. We have purchased many trucks from Gullo and will continue to in the future. More
My 2022 F150 had a check engine light with a code related to the Catalytic Converter. I arrived (without an appointment) at Gullo Ford Monday Morning. I was greeted by Waseem Elh elou. Waseem said that with to the Catalytic Converter. I arrived (without an appointment) at Gullo Ford Monday Morning. I was greeted by Waseem Elh elou. Waseem said that without an appointment the wait would be 24 to 48 hours before my truck could be inspected and diagnosed. As I had no ride, and my wife was recovering from surgery I would have had to call an Uber. Waseem said that they would be happy to take me home (22 miles west of Conroe) and that would be fine. I received a text from Waseem on Wednesday that both cats had been replaced under warranty and that they would chase down the two electronic gremlins I had asked about the following day. Late Thursday afternoon Waseem contacted me and said that all issues had been fixed and the truck was ready. I still had no way to get to the dealership and asked for a shuttle. I was COMPLETELY AMAZED that Gullo would deliver my vehicle to me on Friday at no charge! At the appointed time my truck arrived all repaired. Full disclosure I have not used Gullo Ford service in more than 25 years but my preferred service center is now set to GULLO Ford on my Ford Ap! Thanks Waseem Elhelou for taking great care of me and my F150 Power Boost! More
Took my car in because it squeaked really loudly driving down the road. After picking it up, I was super excited that my car didn't squeak when I drove it home. Thanks a lot for taking the time to finally down the road. After picking it up, I was super excited that my car didn't squeak when I drove it home. Thanks a lot for taking the time to finally fix it! More
Attempted to get my 2018 Ford Escape repaired. After 4 months of having it in service department, problem was not found and may not have been repaired so I accepted a deal on a new auto. Ford Co After 4 months of having it in service department, problem was not found and may not have been repaired so I accepted a deal on a new auto. Ford Cooperate issued a case # CXH01577683. More
Joe Schroeder is great to work with. I facilitated a purchase online and was directed to Joe when I arrived for my appointment to finalize the purchase. Joe was welcoming, easy to work w I facilitated a purchase online and was directed to Joe when I arrived for my appointment to finalize the purchase. Joe was welcoming, easy to work with and very knowledgeable about my F150. I highly recommend Joe and Gullo Ford. Sales management and Finance teams also very accommodating. More
I would highly recommend Gullo Ford. We were very pleased with the friendliness and service of the Salespeople who helped us buy our vehicle. We were very pleased with the friendliness and service of the Salespeople who helped us buy our vehicle. More