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Gullo Ford of Conroe - The Woodlands

Conroe, TX

4.8
1,800 Reviews

925 I-45 S

Conroe, TX

77301

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Showing 1,800 reviews

March 05, 2021

The staff are professional and courteous. I’ve dealt with every aspect of the dealership sales, service, billing and parts. I especially enjoy the Service Department because of the quality of care and expedi More

by raide81944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 12, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us such a thoughtful review! We are happy to hear that we have been able to provide a professional and courteous experience for you! We truly appreciate your business with the Gullo Ford Fam and look forward to seeing you again next time!

March 04, 2021

Always courteous and excellent service from start to finish! Brought my truck in for wiring service and everyone involved were so patient answering my questions and concerns, pricing was much better th More

by KPagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
March 04, 2021

Made appointment for 8am on Monday morning . Arrived a few minutes early and immediately had someone come out to help me. Was there for a factory recall. Service was excellent. Very polite from everyon More

by dorisallen 14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 12, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us such a thoughtful review! We are happy to hear that Amanda in service took great care of you. She is one of the best! We truly appreciate your business with the Gullo Ford Fam and look forward to seeing you again next time!

March 04, 2021

Waseem went over and above with customer service. Scarcity of parts made it difficult but he stayed on top of it and kept me informed on a regular basis. More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waseem
Jun 12, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi John, Thank you for taking the time to leave us such a thoughtful review! We are happy to hear that Waseem in service took great care of you. He is one of the best! We truly appreciate your business with the Gullo Ford Fam and look forward to seeing you again next time!

March 03, 2021

Great buying experience at Gullo Ford Conroe! The staff I encountered were all friendly and very helpful. I purchased a nice truck for a great price. Shop around at different dealers in the area and you will More

by NormaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Cesar, Lester, Martin and the front desk receptionist
March 02, 2021

My service advisor was hands on from time I pulled onto the drive until vehicle was finished. Armando thanks for your dedication to make your customers happy. More

by EZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

March 01, 2021

Even without an appointment, I was in and out of the service department for an oil change in a very timely fashion. Everyone from the service advisor to the receptionist was a pleasure to deal with. More

by kdrsss2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi , Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

February 28, 2021

I have been satisfied with Gullo Ford’s prompt and professional service for years; they are helpful and honest no matter what the problem is More

by Doris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Hi Doris, Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

February 25, 2021

Amanda was great at keeping me informed as to the parts’ ETA with the bad weather & when my car would be ready. She was pleasant & quick. More

by sherronws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda in Service
Mar 24, 2021 -

Gullo Ford of Conroe - The Woodlands responded

Thank you so much taking the time to leave us a thoughtful review. We are so happy to hear we were able to provide a positive experience for you in our service department. Thank you for choosing Gullo Ford in Conroe. We look forward to seeing you again next time!

February 25, 2021

I’ll be sure to tell the good and bad of this recent encounter.... thank you to David Wachner the service advisor we have been dealing with, gave us several call backs keeping us informed and working wi More

by lunsford824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Sanford
Mar 01, 2021 -

Gullo Ford of Conroe - The Woodlands responded

At Gullo Ford of Conroe, we take pride in offering exceptional service in all departments. We are always appreciative to receive positive feedback regarding our employees and services. We are equally engaged in resolving negative matters as well. Our Service Department is required to verify maintenance records prior to conducting warranty work. In some cases, a customer’s vehicle warranty can be voided by franchised Dealers due to no maintenance records provided at the time of service or if provided documents cannot be verified by the provider. Our Service Advisers remind customers to keep maintenance records in his/her vehicle during the warranty period. You can always count on us to do right by Ford Motor Company standards and exceed customer satisfaction as we “strive for five” stars with each and every customer.

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