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Gullo Ford of Conroe - The Woodlands
Conroe, TX
1,800 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 08, 2021
Incredibly helpful and fast getting my alignment done when I stopped in with no appointment. Also informed me of a tire rebate that I was unaware of. Very friendly and excellent customer service! when I stopped in with no appointment. Also informed me of a tire rebate that I was unaware of. Very friendly and excellent customer service! More
by JIbanez
Employees Worked With
Waseem, Armando
May 02, 2021
Fantastic buying experience. JR and the whole staff were great. Love the new truck! The whole experience was smooth and very easy and never felt pressured. great. Love the new truck! The whole experience was smooth and very easy and never felt pressured. More
by sbgoudie
Employees Worked With
JR
May 01, 2021
The dales staff were very knowledgeable and presented me with that options that i really liked. They knew product well and made the buying a truck very pleasant with that options that i really liked. They knew product well and made the buying a truck very pleasant More
by Jan
Employees Worked With
Chris hawks, jake
May 01, 2021
Very pleasant experience. Honest and direct about what was available and pricing. Also after closing found a Ford incentive that we had listed in our name since we had previously purchased and that got us was available and pricing. Also after closing found a Ford incentive that we had listed in our name since we had previously purchased and that got us a nice rebate. More
by Steve Miller
Employees Worked With
Shawn Breland and Finance Manager
April 29, 2021
Jusn excelent service representative. He made things right with oil change. Always will use Gullo service for my Fords. Always use Juan as my service advisor. right with oil change. Always will use Gullo service for my Fords. Always use Juan as my service advisor. More
by gwperez
Employees Worked With
Juan
April 24, 2021
I had a mixed experience with this dealership. I had a good experience when I was at the dealership. We had already came to an agreement on price before I drove 3 hours for the truck I was looking for. good experience when I was at the dealership. We had already came to an agreement on price before I drove 3 hours for the truck I was looking for. I paid $39k and was presented with a vehicle with less than 5000 mi. After driving the vehicle home I found several codes and many of the light switches no longer worked. I was able to troubleshoot the issue down to the battery. Looking at the battery it had no label and was wiped clean, also was a different battery type than vehicle was designed for. I had the battery swapped with the proper one and all codes disappeared. I couldnt take the truck back because the truck began getting more and more codes and was starting to get some associated with the transmission. When I contact the dealer all that was said was send me the receipt for the battery and well make it right. Sent the receipt and the diagnostic code reports from my scan tool. Then sent pics of old vs new battery. The manager "approved" sending a check for the amount alledgedly. I followed up 7 times and kept getting promises that were not kept. Now its been over a month without resolution. I have been sold a lot of issues in the past but being sold a dead battery is a new low for the amount I paid. If you have an issue after purchase, dont expect any help regardless of what they say at the dealership. I am really disappointed over all and the first week I owned my truck it had to pretty much stay parked. Customer service starts when you have an issue. This is rediculous. I was told at least 4 times that their was a check in the mail. At least have the guts to be straight with people. Tristan was my salesman, Todd Dodd was the manager. More
by taylordrftn
Employees Worked With
Tristan, Todd Dodd
