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Gullo Ford of Conroe - The Woodlands

Conroe, TX

4.8
1,800 Reviews

925 I-45 S

Conroe, TX

77301

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Showing 1,800 reviews

September 29, 2022

I went in to have some trim work repaired on the interior of my car. While there, they determined I had a recall outstanding. They fixed both and got my car back to me the following day. I had talked to anot More

by Coraatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty
Oct 02, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us a thoughtful review! We're very happy to hear service advisor Misty and the Gullo service team was able to provide a great experience, and everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 27, 2022

Brought my truck in for a warranty repair and did not have an appointment. Amanda in service was great to work with; she promptly scheduled my vehicle for service and it was repaired the same day…great More

by pwm9030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda - Service Department
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave a thoughtful five-star review! We're so happy to hear service advisor Amanda and the service team were able to provide exceptional service for your warranty work. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

September 27, 2022

The experience at Gullo was seamless, no pressure, and not time consuming. Everyone was very helpful and friendly. More

by broncobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Linda, and Silvano
Oct 10, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for your business! Take care!

September 20, 2022

bad customer service in service department, do not know how to treat customers. Beware of what you are quoted, it’s never the same as what it is when you check out. More

by JLTexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily & Willie
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Jltexas, we are so disappointed to learn of this situation you have described. We are disappointed that you have had such a negative experience dealing with us here at Gullo Ford of Conroe. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 367-0000 to discuss this further.

September 18, 2022

The efficiency exceeded my expectations! My service was half the time I was told to expect. More

by JWerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle was my service rep.
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thanks for the recommendation of our dealership! We're very happy to hear that we have been able to provide a pleasant customer service experience for you and really help you out. Thank you again for your business and we look forward to your next visit!

September 18, 2022

Great service and Chase was great for keeping me informed of all my service.. I definitely will refer service at Gullo to all my friends. More

by Rgk911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chas
Sep 21, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us a thoughtful review! We're very happy to hear that everything was completed to your satisfaction and Chase was able to provide a positive experience for you here in our service department. We appreciate the recommendation of our dealership and hope to see you again in the future!

September 12, 2022

Very satisfied with the service I have received every time I take the car all employees were very nice and friendly More

by James Rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name one of the female service advisers
Oct 03, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for the review, James! We are dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you continue to choose Gullo Ford of Conroe for all your vehicle needs!

September 12, 2022

Gabriel did a great job of getting me taken care of quickly. Great service from Gullo, as always. More

by Wbrink1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Munoz
Sep 16, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time to leave us a thoughtful review! We are happy to hear service advisor Gabriel was able to make your experience a great one. Please let us know if you have any additional questions about services, you received and thank you again for choosing Gullo Ford of Conroe!

September 09, 2022

They have a terrific sales staff at Gullo. No place I’d rather shop automobiles. Martin Madrid has been my go to guy for years. Great sales, service, parts, and body shop. More

by Jackie w. Chance Sr.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Madrid, Jeff in Finace
Sep 09, 2022 -

Jackie w. Chance Sr. responded

All good

September 09, 2022

GREAT SERVICE DEPT! ! EFFICIENT & RESPONSIVE!! ESPECIALLY SERVICE REP JUAN JIMENEZ!! ALSO SERVICE MGR WILLIS (WILL ) THANK YOU GUYS MUCH!! OTIS BRIDGES More

by Otis Bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUAN JUMINEZ & WILLIS
Sep 12, 2022 -

Gullo Ford of Conroe - The Woodlands responded

Thank you for taking the time out of your day to tell us about your experience, Otis. We are happy to hear advisor Juan and Gullo Service team has been able to provide an excellent service for you! We appreciate your business and look forward to seeing you again next time!

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