Gullo Ford of Conroe - The Woodlands

Made it easy! Great sales experience. No haggling in prices or trade. They were fair from the start and made the process of buying a new truck (which I hate) go v Great sales experience. No haggling in prices or trade. They were fair from the start and made the process of buying a new truck (which I hate) go very smoothly. Sean Brelin was my sales guy and he was awesome. Highly recommend Gullo Ford in Conroeand Sean. More

Purchase of 2017 Explorer This was the best new car purchase experience we have had. Tyler Messinger was knowledgeable, responsive and great to work with. We will request hi This was the best new car purchase experience we have had. Tyler Messinger was knowledgeable, responsive and great to work with. We will request him when we purchase our next vehicle. More

Overpriced, inflexible I purchased a new F-150 from Gullo Ford in 2014 which was a pretty good experience. I returned last week believing loyalty mattered to Gullo. It i I purchased a new F-150 from Gullo Ford in 2014 which was a pretty good experience. I returned last week believing loyalty mattered to Gullo. It is normal to expect that trade-in appraisal would come somewhat low. They appraised my trade-in at far less than KBB Instant Cash offer (usually less than trade-in range) to the point I felt insulted. At that point, I decided to see if we could work a deal without trade, but that appraisal left a really bad taste. I didn't get a good feeling, so I ended up sleeping on their offer and I'm glad I did. I went to different Ford dealership instead. I've got much better deal on my trade (definitely inside the trade range) and also a great deal on my new 2016 F-150 Lariat. They genuinely wanted to make a deal happen and worked with me. What a bummer for Gullo... they speak a great game, but their actions and methods don't. All in all, they lost me as a customer. More

Purchased a King Ranch F150 Outstanding experience .... Tim did a great job getting us in front of the Trucks we were interested in.... Good listener and wanted to earn my busin Outstanding experience .... Tim did a great job getting us in front of the Trucks we were interested in.... Good listener and wanted to earn my business. I had been a planet ford customer for 20 * years ... They dropped the all the last couple times and Tim was there to scoop it up and get the job done. I'll be back More

My Service Exeriance I have taken my 2009 Ford Expedition in several times for oil changes and minor repairs. They have always done an outstanding job of calling me, keepi I have taken my 2009 Ford Expedition in several times for oil changes and minor repairs. They have always done an outstanding job of calling me, keeping me updated. My furniture store is just in downtown Conroe, and they drop me off, pick me up no problem. My experience today was a dead battery, could not jump it. Had it towed in with AAA. I mean it was very dead. Shayna H (looks like Jody Foster!!) called me and said it was just a loose cable (not by the battery) and they tightened it up, charged the battery, NO CHARGE!! Yet they could have charged me for something... Great place!! Very friendly, nicely ran... Conroe has the best of the best of family run dealerships in The Greater Houston Area! By the way, the shuttle guys are the best!! Chris Pfeiffer, Homestead House Furniture 201 N Pacific St Conroe, TX 77301 More

Best experience from start to finish We inquired about a specific vehicle that I had been searching for but before coming into the dealership I wanted additional information. (I had previ We inquired about a specific vehicle that I had been searching for but before coming into the dealership I wanted additional information. (I had previously contacted 2 other dealers the same week and had a very bad experience so I was feeling a bit pessimistic). Gullo Ford was different. Immediately we were contacted by Tristin Dodd and he emailed the car fax I requested to provide me some peace of mind. He provided outstanding customer service from start to finish. Silvano in finance knew that the interest rate was very important and he took care of us, obtaining a great rate in my opinion. If you want a hassle free car buying experience then go to Gullo Ford of Conroe! I'm glad I did. Ask for Tristin!! More

THEY PUT THE C IN CON GAME NOT CAR BUYING EXPERIENCE LETS START BY I PICKED OUT A F350 THAT WAS ON SPECIAL PRICE AND 1ST SAID I CAN GET $1250 REBATE OFF THAT PRICE IF I USE FORD CREDIT. THEN 30 MINUTES L LETS START BY I PICKED OUT A F350 THAT WAS ON SPECIAL PRICE AND 1ST SAID I CAN GET $1250 REBATE OFF THAT PRICE IF I USE FORD CREDIT. THEN 30 MINUTES LATER I AM ASSUMING AFTER THEY RAN MY PERFECT CREDIT AND SAID REBATE DOES NOT APPLY. I WAS A LITTLE MAD BUT THEN THEY SAID THEY FORGOT TO CHARGE ME $399 FOR WINDOW TINT NOW I THINK I AM ON CAMERA AND THIS IS A JOKE BUT IT GETS BETTER. SO WE NEGOTIATE THE $399 WINDOW TINT TO $199 AND THEY SEND ME INTO FINANCE REMEMBER I SAID I HAD PERFECT CREDIT SO I KNOW GOING INTO FINANCE I WILL GET 0% FROM FORD. THE FINANCE LADY SAID I GOT APPROVED FOR 6.9% WITH FORD AND I SAID WHAT ABOUT 0% FOR 72 MONTHS LIKE THE BIG BANNER SAYS IN YOUR LOT? SHE SAID OH YES YOU DID GET 0% BUT YOU WILL LOOSE OVER $5300 IN REBATES. I SAID GET THE SALES MANAGER BECAUSE HE TOLD ME BEFORE NO REBATES WILL APPLY TO THE PRICE ON SPECIAL. SO THE DOG AND PONY CIRCUS ACT GETS BETTER SHE GETS THE MANAGER AND HE SAYS TO ME IN FRONT OF THE FINANCE LADY I EXPLAINED TO YOU EARLIER ABOUT THE REBATES AND I SAID YES YOU DID THAT THE SPECIAL PRICE YOU CANNOT USE ANY REBATES SO I CAN USE MY 0% AND I WILL BE ON MY MARRY WAY. THEN THEY LEFT ROOM CAME BACK AND SAID WE CANNOT DO THAT THE PRICE OF THE TRUCK WILL GO UP $5300. WELL AT THIS POINT I HAD ENOUGH AFTER 4 HOURS OF THIS CIRCUS ACT SO I SAID F$#$ THIS I AM LEAVING. I PURCHASED A FORD EXPLORER FROM THEM IN 1998 AND SAID I WOULD NEVER GO BACK BUT THE PRICE OF THIS TRUCK NO DEALER IN TOWN COULD BEAT EVEN PLANET FORD WHICH IS MY GO TO DEALERSHIP. I OWN A LOT OF STOCK IN FORD AND IT REALLY MAKES ME MADE THAT PEOPLE LIKE THIS REPRESENT FORD A COMPANY THAT HELP THIS COUNTRY ENTER A INDUSTRIAL PERIOD. I ENDED UP BUYING A TRUCK FROM CHARLES PRINCE THE SALES MANAGER AT PLANET FORD AND HE WARNED ME ABOUT THE PRICE OF THE TRUCK AT GULLO WHEN I ASKED IF HE COULD BEAT IT. SORRY SUCH LONG STORY BUT I DONT WANT PEOPLE THAT TRUST FINANCE PEOPLE TO GET WRAPPED UP IN THIS CIRCUS ACT. More

Worse Car Buying Experience Yet The place is ridiculous they act like you are on their time the entire time. The Finance department is a joke and doesn't have a clue as to what they The place is ridiculous they act like you are on their time the entire time. The Finance department is a joke and doesn't have a clue as to what they are doing I was sent home with paperwork to have signed by cosigner when I returned it they couldn't be bothered to check and give me my copy they wait a few days then start hounding me that they missed something. If you would have checked it when I returned it the this wouldn't be an issue. Pretty much only go here if you aren't in a hurry and don't mind sitting around for them cause they will make you wait.they will never receive my business or any of my friends. They have no idea how to treat a customer. Oh the manager will offer to buy you a cup of coffee. It's free everything else costs though. They also messed me out of the 250 down payment assistance they supposedly were giving and the 500 dollar college assistance. Jason Banks makes you wait so long that you forget everything so you are just ready and to leave. Well at least they can live off that commission cause they won't ever get another one from me or my family funny thing is I have two people about to go buy vehicles. More