Gulfgate Dodge Chrysler Jeep Ram

Steven at used car sales was absolutely fantastic. My wife and I saw truck parked at front so we went in unknown to us it was the wrong building. We was talking to Steven Slaughter and really enjoyed My wife and I saw truck parked at front so we went in unknown to us it was the wrong building. We was talking to Steven Slaughter and really enjoyed his conversation and expertise of the car buying and selling business. therefore even though he sold used cars he was instrumental in our new truck sale as we asked him to be our salesman. his knowledge expertise and commitment made our experience there hassle free. He even came in next day to finish the sale ensuring our financing and was secured on his day off. If you want a car, Gulfgate and STEVEN are the team to use........ Michael and Jean Berry More

Quick and easy as you arrive for service. When arriving at the service center a person will come to your vehicle and ask what type of service you need. I love that experience as a owner withou When arriving at the service center a person will come to your vehicle and ask what type of service you need. I love that experience as a owner without having to find someone to ask for service . More

Best ever I enjoyed my experience. Xavian made it pleasant and got the best deal for me. Raoul explained everything and help me make the best financing choice f I enjoyed my experience. Xavian made it pleasant and got the best deal for me. Raoul explained everything and help me make the best financing choice for me. Thank you to the entire Gulfgate Jeep Dodge Chrysler team😁?? More

Excellent customer service Everytime I go to Gulfgate Dodge I have a pleasant experience! The customer service is through the roof. Marco is so kind and patient. Love them! Everytime I go to Gulfgate Dodge I have a pleasant experience! The customer service is through the roof. Marco is so kind and patient. Love them! More

Thank you Gary Borel!! I was very pleased with the service I received on my Jeep Commander. Gary (Borel) in the service department was very attentative and provided updates I was very pleased with the service I received on my Jeep Commander. Gary (Borel) in the service department was very attentative and provided updates as to how my repairs were going. He worked to get my repairs completed at the best possible price. I greatly appreciate his assistance. More

In And Out Everything Was Good Friendly And Fast And Very Helpful.No matter when I Call I'm Always Assisted Everyone is so Nice And Respectful And Mannerabke Everything Was Good Friendly And Fast And Very Helpful.No matter when I Call I'm Always Assisted Everyone is so Nice And Respectful And Mannerabke More

Great customer/advisor communication. Bad diesel tech. I had to drop off my truck for an oil leak diagnosis. It was apparently found but took about a week to fix. I was called to pick it up. Then immediat I had to drop off my truck for an oil leak diagnosis. It was apparently found but took about a week to fix. I was called to pick it up. Then immediately called again to cancel my pickup. Leak sprung again. Redo. Days later, called to pickup. I picked up my truck, leak sprung a few days later, while I was away for work. Brought it back as soon as I could. Again, leak diagnosed and took about a week to fix. I picked it up and the leak sprung again the next day. I hesitated to bring it back but my advisor Gary convinced me to. Gary was very professional and much help before, so I agreed. This time, he brought in a specialist to diagnose it. They found the real leak. I supposed it was in a harder-to-reach area than the tech would’ve liked to check. Due to it being in that area, I was told it would at least take ten days. Things had to be taken out and whatnot. When I finally picked it up, I checked the summary and inspected my truck as I always do. Things usually line up. This time they did not. The summary stated a 13 mile road test had been done. But 80 miles were put on the odometer, half a tank of fuel had been burned, and the took of my black truck had white paint rubbed on top. Only caused by running through a clearance that is too low. Joyride or whatever you wanna call it. I went back inside before driving at all and confronted the service advisor staff, including the manager at the last desk. They agreed that i was right about what it looked like. Unfortunately, they shrugged it off as an “oh well, xxxx happens” moment. Said nothing could be done for me since neither Gary, the diesel tech, nor the reimbursement guy were there. And that I could go back the next day if I wanted to be reimbursed for the fuel. I told them that I didn’t care about the $30 fuel reimbursement and that I wondered if that there were anything that could be done to convince me to keep my service here, if they cared about it. Once again I was met with blank stares. I’ve got a 2017 Cummins and a 2014 Charger and I would buy all my parts here and get any service I couldn’t do myself here. Now i’ll Go out of my way to river oaks or Dickinson. Wherever I can find decent service without my truck being someone’s toy. I would’ve given 0 stars, but Gary was very helpful. Called at every step of the process and left a detailed message if I didn’t answer. More

All ways a good experience Gary Borell always treats me right. Rent car and keeping me informed on progress of vehicle. Bought truck from clear lake Dodge, very bad service dept Gary Borell always treats me right. Rent car and keeping me informed on progress of vehicle. Bought truck from clear lake Dodge, very bad service dept. Love Gulfgate. More

Very pleased Excellent service by Jonathan Williams. He took the time to listen to all my concerns and was able to remedy all the issues i listed. Excellent service by Jonathan Williams. He took the time to listen to all my concerns and was able to remedy all the issues i listed. More

Great Service! Gary Borel made my experience so efficient. I was without my car for only one full day! It went in knockin like the law, cane out purring like a kitte Gary Borel made my experience so efficient. I was without my car for only one full day! It went in knockin like the law, cane out purring like a kitten. Also grateful for Steven Hernandez for explaining that my warranty was soon to expire and giving me options. Thank You Guys in Service, we are busy, time consumed customers and every experience should be this great! Keep up the good work! More