
Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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Speaker replacement with Marc Marc assisted in getting my speakers swapped out due to them being blown. He made the process smooth and easy and was very accommodating. I have yet t Marc assisted in getting my speakers swapped out due to them being blown. He made the process smooth and easy and was very accommodating. I have yet to have a bad experience at Gulfgate Dodge and everyone in their service department have always been friendly and efficient. More
Worst service I ever had at a Auto dealership 1st i bought a lifetime powertrain warranty in 2009.it wasn't honored.the rear end on my truck was broken. I still let the dealer fix it.I wanted the 1st i bought a lifetime powertrain warranty in 2009.it wasn't honored.the rear end on my truck was broken. I still let the dealer fix it.I wanted the assurance that it was done right. I know i could get it fix for a third of dealer cost.when I pick my truck up over 2 weeks later and drive it home the parking brake wasn't connected. Took it back .y'all give me a loaner. A day later i return to bring back the loaner and pick up my truck, Rhonda told me I'll wait on you in a few.i wait over 15mins.than saw her get her lunch i said are you going to service she said i didnt know you was waiting. I said you are the one who told me to wait.i complain about the wait, Rhonda angrily says "you can leave" I have purchased 2 new cars from this dealership. You all have lost the business. More
Very nice people They wher very nice made me feel like family not just someone else I would buy another here for sure I will tell everyone this is a great place They wher very nice made me feel like family not just someone else I would buy another here for sure I will tell everyone this is a great place More
Oil change Went in for an oil change. It was pricey but I got a discount and I didn’t have to wait long. By the time your coffee get to the temperature it needs Went in for an oil change. It was pricey but I got a discount and I didn’t have to wait long. By the time your coffee get to the temperature it needs to be it’s time to go. More
Very good outstanding salesman Armando The dealership was easy to find. It was in a good location filled with helpful salesman inside. Armando Garza being one of them. Armando and his team The dealership was easy to find. It was in a good location filled with helpful salesman inside. Armando Garza being one of them. Armando and his team helped me get the best deal. More
Oil change Came in for an oil change and it was fast and quick friendly service. I’ve been coming here for years I’ve never had an issue. Came in for an oil change and it was fast and quick friendly service. I’ve been coming here for years I’ve never had an issue. More
Very good I had a good experience with gulfgate jeep dodge ram. They where very knowledgeable about there products and very friendly. They were always willing I had a good experience with gulfgate jeep dodge ram. They where very knowledgeable about there products and very friendly. They were always willing and happy to assist me with any of my concerns More
Wanted to know what was wrong with my car Everything was good until I was told I had to pay for the diagnostics which nobody had mentioned too me but they got it resolved and fixed everything Everything was good until I was told I had to pay for the diagnostics which nobody had mentioned too me but they got it resolved and fixed everything More
Changed out the wrong part On October 30th 2019 i Brought my car in to be serviced for the engine light that appeared on my dash. My Chrysler 300 2019 It’s only six months old s On October 30th 2019 i Brought my car in to be serviced for the engine light that appeared on my dash. My Chrysler 300 2019 It’s only six months old so to my surprise the visit Indicated that my Calais converter was going out on my brand new car. I could not receive an appointment that day so they scheduled me forService when my parts came in. So November 1st parts come in and i take it back up there they do the work and i pick the car up. Get home the light comes back on. I call they say they don’t do service on the weekends and I’ll have to bring it back Monday. I bring it back on Monday and they informed me that they ordered and changed the wrong part and that they would have to order the correct part and try again and keep in mind i told them i was due at work in Pennsylvania on November 3rd. They informed me that the parts are going to take couple days to come in and that there’s nothing that they can do and I just have to be patient. Needless to say i lost my job position. Today is November 8th and i finally finish. On top of that the only way you find out any information about your Vehicle is the call because nobody calls nobody relays messages you have to keep calling calling calling calling so you can speak to someone because the service department does not call back and does not update you on your vehicle at all. Every time i was promised a time my car would be ready when the time came they would change the time. This was a horrible experience and I’m very disappointed in gulfgate dodge More
Marc is great!!! We drive out of our way to come here because of the way we are treated. Marc is fantastic! Love this dealership!! With respect! Casey. We drive out of our way to come here because of the way we are treated. Marc is fantastic! Love this dealership!! With respect! Casey. More