Gulfgate Dodge Chrysler Jeep Ram

I took my truck for a diagnosis on 6/13/22 due to a check engine light and clicking noise. Johnny called me 6/15/22 to let me know about the tailgate latch recall and will be fixed for free, but techs couldn engine light and clicking noise. Johnny called me 6/15/22 to let me know about the tailgate latch recall and will be fixed for free, but techs couldn't open tailgate, so couldn't fix it. Johnny called me on 6/22/22 that my truck had a severe oil leak, but the Warranty company still wanted an extensive diagnosis, which would take another few days. Johnny called me 6/23/22 that the warranty company approved the oil leak, but still NOT certain if that is making the clicking noise, and would let me know when the oil leak is fixed. I spoke to Dalton in Service on 7/6/22 and system was showing Tech waiting on approval, but truck will be ready no later than 7/8/22. I received a voicemail from Johnny on 7/7/22 and 7/8/22 that my truck was ready for pick up. I went to the dealership to pick up my truck on 7/8/22, but Patsy said the name in their system and paperwork didn't have my name on it, so she couldn't release my truck to me. My truck is registered under my name and the warranty is under my name, so why their system was showing something different is beyond me. Luis the "manager" got involved and now he's telling me that he's not releasing my truck to me because the warranty company has not paid their share. I called the warranty company on 7/11/22 and they barely received the claim on 7/9/22 and now just waiting on someone from the dealership to call them for payment over the phone. I'm now waiting for a call back! This has been so frustrating and the worst customer service ever! More

The salesman Jeffrey and sales manager are both dishonest. Was quoted from their bdc agent their lowest price, and after driving 3 hours the sales manager tried to mark it up $13,000 from her price dishonest. Was quoted from their bdc agent their lowest price, and after driving 3 hours the sales manager tried to mark it up $13,000 from her price which was $10,000 over MSRP. Overall horrible experience and do NOT recommend anyone to waste their time with this dealership. More

Easy experience and transaction with Gulfgate Dodge and Mike who made it smooth and easy Mike who made it smooth and easy More

Beware we made a 5 hrs trip to see and test drive a specific car. We made an appointment. When we arrived we were told they didn't even have that specific car on lot. What a shady dealership! What a w specific car. We made an appointment. When we arrived we were told they didn't even have that specific car on lot. What a shady dealership! What a waste of our time and gas!! More

We were interested in the scat pack charger they had in the showroom. My wife and I could either go with cash or trade in our vehicle. They had a $12,000 mark up on the vehicle if traded our vehicle! The s the showroom. My wife and I could either go with cash or trade in our vehicle. They had a $12,000 mark up on the vehicle if traded our vehicle! The salesperson person said the scat pack was a sought after vehicle and they sold like hot cakes. The salesperson did not want to work with us and we had good credit with a pre approval with Chrysler Finance! We ended going down the road to the other dealership, who gave a great deal with the vehicle my Wife liked. We will never do business there! I still see they have that vehicle still for sale. Watch out for their mark ups! More

We found out the low rating on yelp and google is true and accurate. Went over there to buy a new jeep, found out the owner had been driving it, waited 4.5 hours for the jeep to come back to find out it h and accurate. Went over there to buy a new jeep, found out the owner had been driving it, waited 4.5 hours for the jeep to come back to find out it has 6k miles and has scratches and overspray on it. We went for a new car not a used one with damage and miles. The sales manager said well we sell at MSRP ++++ and we can knock 1k off. No thanks, there are a lot of car dealerships in Houston. They need to sell cars we do not need to buy one. More

Worst experience I've ever had at a dealership. General Sales Director is a crook, knows it, and didn't deny it. When I told him he was taking advantage, he never denied it. Stay away! Sales Director is a crook, knows it, and didn't deny it. When I told him he was taking advantage, he never denied it. Stay away! More

Second Truck In Less Than A Year With Gulfgate Dodge! My husband and I decided we wanted to switch to the Ram brand because of all the great rebates and the new 2020 body style. We traded in our 2017 Ford My husband and I decided we wanted to switch to the Ram brand because of all the great rebates and the new 2020 body style. We traded in our 2017 Ford F 1-50 that we bought in their used car department 7 months ago and are pleased already with our new Ram. Russ took great care of us for the second time in a row! More

Was way upside down on my truck Me and my husband went to Gulfgate Dodge to try and trade our 2017 Silverado in that we were really upside down in. We now own a new 2020 Dodge Ram 15 Me and my husband went to Gulfgate Dodge to try and trade our 2017 Silverado in that we were really upside down in. We now own a new 2020 Dodge Ram 1500! Russ was our salesman and he did an outstanding job. ASK FOR HIM! -Adriana P. More