Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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Excellent The salesman was very helpful. He was professionally kind. From the time we begun the purchase until I drove of the lot. Angel was with me to address The salesman was very helpful. He was professionally kind. From the time we begun the purchase until I drove of the lot. Angel was with me to address my questions. More
Great experience Angel was very kind. He walked me through the process with ease.Angel keep me informed about the entire process and he made it happen. Angel was very kind. He walked me through the process with ease.Angel keep me informed about the entire process and he made it happen. More
Overall good buying experience We arrived at 2:30pm in 1 car and left at 6pm in a newer car. There was some miscommunication about details of the deal, but the management stood beh We arrived at 2:30pm in 1 car and left at 6pm in a newer car. There was some miscommunication about details of the deal, but the management stood behind their word. My wife and son are very happy with the car. The financing part was very easy compared to other auto financing I have experienced. The finance manager listened very carefully to my answers and never asked me the same question twice and did not ignore my answers. The salesman was friendly and honest. He was not pushy at all. He was familiar with the car and was nice to our whole family. The manager was accommodating and friendly. I would go back there to buy another car. More
SCAMMERS, SCAMMERS, and nothing but SCAMMERS!!!! Stay away from them. They are the biggest cheaters. They advertise lower prices on internet (or even in store) and when you turn up and finalize t Stay away from them. They are the biggest cheaters. They advertise lower prices on internet (or even in store) and when you turn up and finalize the figures they throw in additional $3000 for 3 months of warranty....xxx...I can buy a whole new car for that much money! Or buy extended warranty for a car for next 3 years (and not 3 months). And to make it worse, you are not given the option whether you want it or not. YOU MUST PAY IF YOU WANT THE CAR. So, the lower price that was advertised was all xx and this dealership was 15-20% more expensive than other dealerships when you add the extra MANDATORY $3000. DO NOT WASTE YOUR TIME GOING TO THIS DEALERSHIP. I called the dealership more than 10 times before I drove almost 2 hours to get the car I liked. Not once (and I talked to 2-3 different salesman) did they mention anything about the additional $3000 mandatory certification fee. I even talked to their manager when we were there why this was not mentioned, he was completely rude and said I am the cheapest that why people like you drive up 2 hours to get the car....yes people drive up 2 hours when you advertise the correct price, but then CHEAT people with additional $3000 and then no one buys it from you! The salesman kept saying he has no negotiation power, really! For me personally, it was even worse. I went there week prior to my above interaction as well and at that time the car that I had picked had already sold 2 days prior and the sales man did not even know even though I called and confirmed before I left my house. So, I drove 2 hours to find out the car was never there. Very bad experience this dealership and the manager was completely rude with full of bad attitude! I WILL NEVER WALK INTO THIS DEALERSHIP AGAIN OR RECOMMEND ANYONE ELSE! More
Great Experience My salesman, Ryan Guedry, made my car buying experience an extremely easy process. He had vast knowledge of the vehicles and I could tell he was very My salesman, Ryan Guedry, made my car buying experience an extremely easy process. He had vast knowledge of the vehicles and I could tell he was very passionate about the vehicles he was trying to sale. He worked hard to get me where I needed to be financially. I would definitely recommend Gulf gate to anyone looking to buy a vehicle. More
Excellent I started my search for a car on July 16th by going to 3 different car dealerships with poor customer service. I was starting to give up, but my siste I started my search for a car on July 16th by going to 3 different car dealerships with poor customer service. I was starting to give up, but my sister and I continued the search and came across the only car dealership on the Southside open on Sunday. Alonso and Tyrone were the greatest guys to assist me with my purchase!!! They made it easy, comfortable, and enjoyable. I appreciated their honesty and their patience with me and I couldn't have asked for better customer service from anyone else. Thanks to all the staff at Gulfgate Dodge :). I will be sending referrals to you all whenever I hear that someone is in need of a car :) More
New jeep Great service, so glad they were open also on a Sunday as no other dealers where - very happy and great coustomer service, also my salesperson Oanh H. Great service, so glad they were open also on a Sunday as no other dealers where - very happy and great coustomer service, also my salesperson Oanh H. was very nice and friendly More
AWESOME From inquiry to deal signed, the was professional, follwoed up with me when they said they would & understanding to my situation & challenges (previo From inquiry to deal signed, the was professional, follwoed up with me when they said they would & understanding to my situation & challenges (previous repossession & other miscellaneous debts). Maurice, Tommie & George kept there word and went above and beyond my expectations!! My family & i are very SATISFIED. &&&&&&& we got the INTIAL VEHICLE inquired about (which seldom happens). No games, No runaround. I like the fact that Tommie NEVER told me "You can't qualify for this or that" NEVER. Maurice & Tommie Always reassured me that they were working in diligently to get me the best offer. I'd HIGHLY reccomend Gulgate Dodge, more specifically Maurice & Tommie. THANKS GUYS!!! Wish i could give y'all 10 stars. More
Wonderful I was very pleased with the overall outcome on the sale!!! I will refer all family and friends to Mr. Tommie Schexnayder. Come see him.(409)273-010 I was very pleased with the overall outcome on the sale!!! I will refer all family and friends to Mr. Tommie Schexnayder. Come see him.(409)273-0103....Thanks Gulfgate Dodge More
Poor Customer Service I have purchased 3 vehicles from this dealership. I took my daughter there to purchase a new vehicle. Everything was great at the purchase but the c I have purchased 3 vehicles from this dealership. I took my daughter there to purchase a new vehicle. Everything was great at the purchase but the customer service after purchase was terrible. Six weeks later and still no plates. She has called and never been able to speak to the person that handles this, left messages. Gone online and tried to get information with no result. Salespeople keep calling her because they said she inquired online about the purchase of a new car. Then was told by a salesperson that there was a problem with the finance paperwork? (She has already made first payment). After getting down right rude she was able to speak with a Finance Manager and was told that there was a problem with the title paper work that something was scratched off and the state would not accept it. So because someone at the dealership scratched something off on the paperwork (which she was never notified of) she now has to go back to the dealership and sign new paper work and wait again for plates. More