Gulfgate Dodge Chrysler Jeep Ram

Service I took my car in for service and the service guy (Gary Borel) was very nice and very helpful. He explained everything to me and helped as much as he I took my car in for service and the service guy (Gary Borel) was very nice and very helpful. He explained everything to me and helped as much as he could. More

Recall and check engine light Stephen in service did a great job taking care of my vehicle service request. My vehicle needed 2 recalls and check engine light. Also wasn't able to Stephen in service did a great job taking care of my vehicle service request. My vehicle needed 2 recalls and check engine light. Also wasn't able to pick up on Sat so he made arrangements with the sales group for me to pick up on a Sunday. Great experience! More

Excellent Customer Service Andrew Cordova (Sales Manager)and Ricardo (Service) both are always helpful and go above and beyond to do what it takes to make things happen and alwa Andrew Cordova (Sales Manager)and Ricardo (Service) both are always helpful and go above and beyond to do what it takes to make things happen and always put a smile on your face. This is why I have bought 2 vechiles and have have recommend 2 family members who have purchased as well and 1 friend who will purchase also... More

No warranty or guarantee on repairs September 3rd I had pumped $45 worth of bad gas in my vehicle. I towed my vehicle into the dealership. September 6th in for repairs my vehicle sat th September 3rd I had pumped $45 worth of bad gas in my vehicle. I towed my vehicle into the dealership. September 6th in for repairs my vehicle sat there for 3 weeks I didn't receive no courtesy call or no type of customer service. To make me aware that my vehicle had not or had been worked on. When I went up there Sep 18th. They didn't know my name. They didn't know where my vehicle was. They didn't know anything about me my insurance quote. and,etcetera . Once I addressed the issue my vehicle was fixed within 8 hours on Sept 18. 2 Days Later Sept 22nd my vehicle is no longer running and they refused to guarantee or give me a warranty or compensate. Me one way or the other in regards for future repairs of my vehicle. I would have to pay for the necessary repairs that they should have already fixed the first time More

Life after the storm Unexpected auto losses left me in a bind and without a vehicle but thanks to Darrie at Gulfgate Dodge made my transition a little more smoother. Unexpected auto losses left me in a bind and without a vehicle but thanks to Darrie at Gulfgate Dodge made my transition a little more smoother. More

Pleasant Experience Mr. Darrie Clark was very accommodating & knowledgeable about vehicle, explained bells & whistles & its a lot. He made experience smooth no haggling w Mr. Darrie Clark was very accommodating & knowledgeable about vehicle, explained bells & whistles & its a lot. He made experience smooth no haggling with a great sense of humor. My phone battery was dead, i didn't have phone charger, he gave me his due to it being late, hurricane Harvey & honestly cared about my safety. More

Great service The service and professionalism I experienced at Gulfgate Dodge is something every potential customer should experience. The staff showed me all optio The service and professionalism I experienced at Gulfgate Dodge is something every potential customer should experience. The staff showed me all options that available to me, the car selection is top notch More

xxx Dealership I wouldn't even give this excuse of a dealership 1 star but I need to leave an honest review. The absolute WORST place to purchase a vehicle. The I wouldn't even give this excuse of a dealership 1 star but I need to leave an honest review. The absolute WORST place to purchase a vehicle. The staff doesn't communicate, managers don't return calls and don't take your concerns seriously, oh and how could I forget DON'T APPRECIATE YOUR BUSINESS. Andrew Cordova, GM? Hm, you couldn't get the GM to answer the phone even if your life depended on it. The Finance guy in Used Cars, Ryan? I don't know which habit it worst, lying or not returning people's calls. Our Salesman Mike? How could I forget! He forgot us after we purchased our used vehicle. Dodging calls after making excuse after excuse. Christian in Used Sales? Pathetic Car Salesman who is dumbfounded at any and all questions. My husband and I walked into that dealership with a trade in and put our application in with Ryan to drive out with a 17' Dually and a 15' Charger. Well, turns out all we got was the xxxxing run around. We were told approval for both of the vehicles THEN we were told only the charger but that he could FOR SURE get us into the SLT 2500 buuuut the next day told us that we couldn't get into it despite his promise SO he told us we could get into a car as long as it was under $35000 SO we pick a 17' Jeep for 31,9 and even with a co-signer this guy promised he could get me in it and even let me drive it off the lot. 4 days later (mind you, they never called us to update us) we call and call to get a hold of someone and when we do (Christian) he informed us that we were approved and in the single digits. GREAT RIGHT!? No. We called later on the way up there and he informed us that he was misinformed and I wasn't approved. I was pissed. After sitting in that lobby for 5 hours Thursday, which have Salesman running around cussing and not acting professional while I have my toddler with me I was ready to be done. I am waiting for a gift card currently that we were advertised and promise up until signing when everyone decided to not even return our calls, not like they did in the first place. I have been waiting for about 3 weeks now. It is advertised and promised at signing but yet no one will acknowledge our xxxxty customer service, unbeknownst to them, right? Wrong. My husband has reached out to Mr. Cordova and let me tell you that this man can't return a call if your life depended on it. The dealership is flawed to say the least but the real crack in the foundation comes down to the staff. Don't waste your time. Don't waste the trip because all you'll get is disappointment and empty promises from incompetent Salesman just making a buck. Gulfgate Dodge, you haven't heard the last from me and your owner will be contacted. More

Excellent Service Xavian Johnson helped me purchase a 2016 Charger Sxt. He was very helpful and firmly believed in everything that he was doing. I honestly didn't know Xavian Johnson helped me purchase a 2016 Charger Sxt. He was very helpful and firmly believed in everything that he was doing. I honestly didn't know if I could get a vehicle but he got it done! More

Competent and Painless I've purchased many cars, but dealing with Jeff and the rest at Gulfgate Dodge was quick and painless. I appreciate a competent company with well tra I've purchased many cars, but dealing with Jeff and the rest at Gulfgate Dodge was quick and painless. I appreciate a competent company with well trained sales and support staff. I was so impressed, I replaced my wife's car with a Jeep the next day with Jeff at Gulfgate. De'Sean in finance was on the ball and was able to communicate the details in a precise and understandable way. They have a great team at Gulfgate, we will be going back and highly recommend them. More