
Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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Buying my first car It was a great experience in buying this 2018 dodge challenger had no problems and coming back for my next vehicle. Thank you and I will spread the wo It was a great experience in buying this 2018 dodge challenger had no problems and coming back for my next vehicle. Thank you and I will spread the word. More
Patch tire Came in to get tire fixed after a fiasco of dealing with not having a wheel lock key. Brooke and the service team helped me out and fixed my tire. Hig Came in to get tire fixed after a fiasco of dealing with not having a wheel lock key. Brooke and the service team helped me out and fixed my tire. Highly recommend! More
Bought 2 vehicles The service was good at first it was a communication with what was told the first time. But everything turned out ok. Service Good Service! The service was good at first it was a communication with what was told the first time. But everything turned out ok. Service Good Service! More
I think the service is excellent and I don’t trust any other They do great work and I wouldn’t let no other service center touch my vehicle I trust their work which is excellent and would recommend them to anyon They do great work and I wouldn’t let no other service center touch my vehicle I trust their work which is excellent and would recommend them to anyone More
Did it when other dealers wouldn't Had been looking for a new truck and knew my credit wasn't all that great. Tried several other dealers, Dodge and Chevrolet, and they wouldnt or could Had been looking for a new truck and knew my credit wasn't all that great. Tried several other dealers, Dodge and Chevrolet, and they wouldnt or couldn't get me in a truck that I wanted. The other dealers kept saying they could do it, but it would have to be an entry level truck with no upgrades at all. Filled out a pre approval form for Gulfgate and got a pre approval. Went in and they got it done for the vehicle I wanted. I am a happy customer and would gladly go back or send others to get their next vehicle from Gulfgate. More
Just excellent Because the team at Gulfgate Dodge Dodge is excited to help the customers. The entire staff is so nice and friendly even the reception. Our 6 year ol Because the team at Gulfgate Dodge Dodge is excited to help the customers. The entire staff is so nice and friendly even the reception. Our 6 year old loves the Jeeps. More
I love my Jeep! Although, there were a few hurdles I faced through this buying experience Mr. Davis made it right in the end. I do love my Jeep! Although, there were a few hurdles I faced through this buying experience Mr. Davis made it right in the end. I do love my Jeep! More
Bad communication In late May, another dealership (Bayway Dodge) replaced a computer part. They told me they replaced the TIPM. They actually replaced the PCM, but more In late May, another dealership (Bayway Dodge) replaced a computer part. They told me they replaced the TIPM. They actually replaced the PCM, but more on that later. Immediately after the repair, my car started acting horribly. After a bad experience at Bayway, I took my car to Gulfgate. I let them know that Bayway replaced a computer part, and the part was most likely bad because the problem started happening immediately after the part was replaced. Instead of immediately checking the service history on my car to verify what I told them, they took 2 months to verify. They saw that the PCM was replaced, not the TIPM. This is a fact that could have been cleared up on Day 1 with proper communication. My car spent over 2 months at the dealership. When I would call, they would promise to give me a call back in 30 minutes, that afternoon, etc. Often it would take several days or over a week to get a call back. The service manager Paul Garrett never apologized for their lack of communication. The repair was difficult but would have been much quicker if they communicated with me and verified the service history on Day 1. More
Brakes Took my car in for a problem to be fixed and I was told the part is on back order and they wasn’t sure how long it would be driving my car with less t Took my car in for a problem to be fixed and I was told the part is on back order and they wasn’t sure how long it would be driving my car with less than 6400 miles and the brakes are already squealing is kinda embarrassing I just want the problem fixed now More
Great experience Brooke really helped me out a lot he really is trying to fix the problems with my truck and i greatly appreciate him. He has been there when i needed Brooke really helped me out a lot he really is trying to fix the problems with my truck and i greatly appreciate him. He has been there when i needed Help with my truck More