
Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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Don’t waste your time!!!! I sent my 2011 to be diagnosed for a check engine light, the overall cause of the problem wasn’t determined but I was still charged the 135 diagnostic I sent my 2011 to be diagnosed for a check engine light, the overall cause of the problem wasn’t determined but I was still charged the 135 diagnostic fee. When questioned on why charge if asking for more to looking into the cause of my check engine light, I received a call back from my representative with what they think is wrong. I could have fused myself for free. Wasn’t even given quotes for what they claimed the issue was. SAVE your time and MONEY here folks. Gulf Gate is another crooked dealer shop👎 More
Extended Warranty woes It would be nice for the service advisor to let me know if my extended service plan isn't going to cover work that I clearly thought would be covered. It would be nice for the service advisor to let me know if my extended service plan isn't going to cover work that I clearly thought would be covered. She had the work done, only to call me letting me know that I'm out of pocket $235.00. How about letting the customer decide to have the work done? I would have fought it with a manager but didn't have time. More
Car service There was only one thing that I didn’t like one of your service advisor I asked her if she can help me she told me just to stand She didn’t wanted to There was only one thing that I didn’t like one of your service advisor I asked her if she can help me she told me just to stand She didn’t wanted to help me I told her I had an appointment I stood there for about 5 - 10 minutes and she still cannot tell me where to go until Steven Hernandez ask if I needed help Thank You Mr. S. Hernandez for all your help More
excellent service friendly people Excellent service and friendly people, Brooke in service great guy very helpful, most definitely I recommend y'all at Gulfgate Dodge (mopcar or no c Excellent service and friendly people, Brooke in service great guy very helpful, most definitely I recommend y'all at Gulfgate Dodge (mopcar or no car ) thank you.. More
Totally Satisfied From first approach Mike Soileau was very professional. He was patient with me as I handled my kids during the time I was there. I was impressed with From first approach Mike Soileau was very professional. He was patient with me as I handled my kids during the time I was there. I was impressed with the knowledge he knew on the vehicle. He worked the deal in a timely I am grateful for the experience I had with buying a new vehicle for my family. More
Best sales person Jaron and Carlos did all in there power to make me very happy with the vehicle I wanted they are an awesome team. Will recommend Jaron and Carlos did all in there power to make me very happy with the vehicle I wanted they are an awesome team. Will recommend More
Excellent I was very satisfied with dealing with each and everyone that I came in contact with, they were informative and very professional. My needs meet I was very satisfied with dealing with each and everyone that I came in contact with, they were informative and very professional. My needs meet More
This was the best experience I’ve ever had at a car dealersh My experience was quick and to the point. The sales guy Jaron and his partner, Pedro were exceptional. I was in and out within 1.5-2 hours, tops. I wo My experience was quick and to the point. The sales guy Jaron and his partner, Pedro were exceptional. I was in and out within 1.5-2 hours, tops. I would definitely recommend coming to Gulfgate Chrysler Dodge for your next car. More
Horrible Experience Absolute worst place to buy a car from. Went to go sign papers on a vehicle today because salesman told me he had got his manager to approve the deal Absolute worst place to buy a car from. Went to go sign papers on a vehicle today because salesman told me he had got his manager to approve the deal I asked for. Get there and lo & behold that was not true. Made me drive an hour just for me to turn around and walk right out because he lied about getting the price. I even had text messages to back it up. Sales manager didn’t even seem to care I had the messages either. It wasn’t because I didn’t apply for all rebates. I had went in a few days before got a price with all rebates I qualified for and I asked for a little extra off that price. Will be calling the General Manager about this experience. There is no reason to lie and to try to take advantage of me just to get me all the way out there to tell me “I can’t give you that deal” after I was already told you HAD gotten the deal!! Sales manger was nice, Still wasn’t willing to give us that deal even though his sales consultant lied to us that he had already gotten the deal approved by his sales manager. More
Easy to deal with dealership Helpful and easy to deal with, no hassle. This dealership will make it happen. Great sales, great customer service, over all a great experience. I was Helpful and easy to deal with, no hassle. This dealership will make it happen. Great sales, great customer service, over all a great experience. I was impressed! More