
Gulfgate Dodge Chrysler Jeep Ram
Houston, TX
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New car Buy Overall great experience. Joe was a great salesman. Came out and introduced himself to me upon my arrival. I was great driving a new truck within 10 Overall great experience. Joe was a great salesman. Came out and introduced himself to me upon my arrival. I was great driving a new truck within 10 minutes of arrival. More
Service The staff was very helpful & professional and they helped me threw the process and I will bring my car to this dearlship every time I need service The staff was very helpful & professional and they helped me threw the process and I will bring my car to this dearlship every time I need service More
3 Recalls done 3 recalls were done in 7 hours. Gary was nice. It was a little too hot inside the place. I did notice a lot of workers in the breakroom b/s and I coul 3 recalls were done in 7 hours. Gary was nice. It was a little too hot inside the place. I did notice a lot of workers in the breakroom b/s and I couldn't get through to take my daughter to the bathroom because they were blocking the walkway. Overall the work was completed and I got my car back. More
Great service ! Every time I go I meet helpful people this time Mr Luis Estrada he was so nice. Service did take a few days but we understand they take the time they Every time I go I meet helpful people this time Mr Luis Estrada he was so nice. Service did take a few days but we understand they take the time they need to do a well done job. So thank you everyone from the front desk to the mechanics. Awesome job. More
Took care of my recalls without any hesitation I scheduled my appointment to fix the recalls on my ram over the phone. I arrived early and my service advisor took in my truck to get the work starte I scheduled my appointment to fix the recalls on my ram over the phone. I arrived early and my service advisor took in my truck to get the work started immediately. A few hours later my truck was ready and I was back on the road like nothing ever happened. More
Couldn’t expect more Jose did a very excellent job keeping me informed about my vehicle, he was nice and kind! He was really detail about what he needed to inform me about Jose did a very excellent job keeping me informed about my vehicle, he was nice and kind! He was really detail about what he needed to inform me about, when I go back anytime if I need I’ll try and have him attend me, really best doing his job More
Waste of time I spoke with a salesman over the phone before driving to the dealership. I was told the online price was definitely the correct sales price on the sec I spoke with a salesman over the phone before driving to the dealership. I was told the online price was definitely the correct sales price on the second phone call. Upon trying to close the deal, I was handed a buyers agreement that showed the price of the car 2400 more than what I was originally told plus an additional 1300 in "ads", which I was also never informed about. After walking out, the sales manager and salesman came out to my car to get me to come back in so they could "attempt" to honor their online advertised price. After another 20 minutes of wasting my time, the salesman and finance manager came to me with another buyers agreement, this time only about 1000 over what they had originally quoted me over the phone. Needless to say I didn't buy the car. No trade in, came to dealer with USAA approved financing, and somehow they couldn't honor their own printed/advertised online price!! The salesman was friendly and really easy to talk to, and I don't blame him for this. Prices are obviously generated from higher up the chain, but being told one thing and a dealer doing another, is not ok in my opinion More
Quick and easy Appreciated the transparency of the deal , in particular around the rebates. The process was quick and easy, no effort to mislead and no high pressure Appreciated the transparency of the deal , in particular around the rebates. The process was quick and easy, no effort to mislead and no high pressure tactics. More
Service was satisfactory Brook was very helpful and fixed my Jeep very quickly. The communication was excellent. The check out process was extremely friendly. I would come bac Brook was very helpful and fixed my Jeep very quickly. The communication was excellent. The check out process was extremely friendly. I would come back for future services More
Quick and accurate Brooke was awesome, took care of several issues on my Grand Cherokee one of which was a recall keeping it from running. Got us back on the road, great Brooke was awesome, took care of several issues on my Grand Cherokee one of which was a recall keeping it from running. Got us back on the road, greatly appreciated More