Gulfgate Dodge Chrysler Jeep Ram

Terrible with helping there customers after purchase Bought my truck had a few dents in it they had to fix literally had to come back to the dealership 5 times for paperwork that was mistake on the sales Bought my truck had a few dents in it they had to fix literally had to come back to the dealership 5 times for paperwork that was mistake on the salesman and manager part had a blow out in my brand new truck brought it back they said they won’t cover it and we’re no help on finding out on why a brand new tire blew out and I was never offered tire protection and instead of trying to help me they just questioned me on I must of hit something but there was no damage to the rim nothing in the tire and ended up giving me the run around on it never called me back so had to tell them to put my donut back on and go buy my own tire for a new truck with 30 miles on it More

Great customer service Everyone was very friendly and always had a smile... highly recommended just ask for Steven Hernandez.He was very helpful and answered all of my quest Everyone was very friendly and always had a smile... highly recommended just ask for Steven Hernandez.He was very helpful and answered all of my questions More

Barry Goins is the best!! When we met Barry he gave us the best customer service experience and made it possible for me to drive out in my new car!! Everyone else also made it When we met Barry he gave us the best customer service experience and made it possible for me to drive out in my new car!! Everyone else also made it super awesome and was so much help! More

Great deal but tough time getting there Joe was the salesman that we worked with and he was great! He was very helpful and ultimately got me to a price I was willing to pay. One complaint I Joe was the salesman that we worked with and he was great! He was very helpful and ultimately got me to a price I was willing to pay. One complaint I have is that every vehicle on the lot has a package of accessories already on the vehicle that can’t be taken off. It’s advertised on the vehicle with a sticker price of around $1200, which led me to believe it was an option. During the negotiation the accessories package jumped up to $3300 and when I voiced that I wasn’t interested and that could be taken off I was told all of the accessories were already on the vehicle and couldn’t be taken off. And also, what led me to come to Gulfgate Dodge was the online price, which this accessories package was not included in although all of the vehicles on the lot have it. I was ultimately offered a great deal on the vehicle so I was willing to deal with that issue. My second complaint, when I got to financing, I was pushed to finance through Chrysler Capital because the dealership would be “losing too much money if they didn’t get the incentive money” from me financing through them. I have good credit and my interest rate is 12.8% which is outrageous because I was preapproved for 3.09%. I only financed through them to avoid losing my rebate but I will be refinancing with my preapproval rate. So like the title says, I’m grateful I was able to get a good deal on my new truck, but it wasn’t easy getting there in my opinion. More

I'm spoiled, you should be too! Gulfgate Dodge has been "MY" go to dealership since 2006! I actually feel like family when I take my vehicles in for service and they don't just "find Gulfgate Dodge has been "MY" go to dealership since 2006! I actually feel like family when I take my vehicles in for service and they don't just "find" extra things wrong with my vehicle while servicing it. More

Great service! The service deserved the rating. Luis and Steve were very helpful. The call saying the part had arrived was appreciated and timely. Both were very pol The service deserved the rating. Luis and Steve were very helpful. The call saying the part had arrived was appreciated and timely. Both were very polite. More

great mr. brooks was very nice and helpful I would sent my friends to him any time I wish they had more people like him who ie so kind you can tell he love mr. brooks was very nice and helpful I would sent my friends to him any time I wish they had more people like him who ie so kind you can tell he love his job thank you mr brooks' More

Amazing Experience Brooke was outstanding. He was extremely friendly, helpful and patient with me. He answered all my questions and I could tell he really cared about me Brooke was outstanding. He was extremely friendly, helpful and patient with me. He answered all my questions and I could tell he really cared about me as a customer and even as a person. He deserves a promotion! Great dealership. Great work. My car was completely fixed. Very thankful for this dealership. Would recommend to everyone. More

Love my new Ram My salesman Jaron was Awesome. He was very patient and helpful as we were deciding which ram was best for us. He walked both lots with us in the mid My salesman Jaron was Awesome. He was very patient and helpful as we were deciding which ram was best for us. He walked both lots with us in the mid August heat, explaining the different features to us until we found the right truck for us. They had pleanty of trucks to choose from. My wife and I drove from Austin and it was well worth the drive. More