
Gulf Coast Nissan
Angleton, TX
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193 Reviews of Gulf Coast Nissan
When I purchased my vehicle I received the paper tag on it. The expiration date of the tag came and went. I spoke with the sales manager and specifically asked him to hold the tag for me and I would pick it. The expiration date of the tag came and went. I spoke with the sales manager and specifically asked him to hold the tag for me and I would pick it up. When I heard nothing from him, I called and was told that the business office mailed the tag. I waited two weeks, still no tag and no word from the dealership. I went in for an oil change and asked again about my tag. One of the salespeople (not my original one) said that he would personally look into my tag and call me first thing the next Monday morning. Of course, no call. Finally on Tuesday I called the business office and again asked about my tag. (I've now owned the vehicle for two and a half months.) The business office informed me that they actually never mailed the tag to me; in fact they never even sent off for it in the first place. They told me that they had an expedited request in for the tag and everything should be settled in 24 hours. That was two days ago. Still no word from the dealer and no tag. Initially my experience with this dealership was very positive. It has very quickly deteriorated. More
Let me start out by saying that I have purchased new cars previously and have also dealt with car salesmen before--most of whom fit the typical "Car Salesman" profile. I even had a guy one time loose my car previously and have also dealt with car salesmen before--most of whom fit the typical "Car Salesman" profile. I even had a guy one time loose my car keys intentionally because he was angry that we did not want to take the car he was trying to push off on us. I love filling out customer service surveys because I believe whatever you are doing--it should be whole-souled and the absolute best you can give. I also believe that largely in these times --that customer service is dead. I went to Gulf Coast Nissan in Angleton Texas to buy a new car. I test drove a Nissan Cube which we LOVED immediately after the test drive. Our sales associate Shane Sullivan was polite and customer service oriented--NOT creepy or hounding like some stereotypical car salesmen are. He did not use any stupid tactics or any idiocracies you can typically pick up a mile away when dealing with other car salesmen. There was no pressure--and again he was all about the customer. There were no hidden tactics-no shystery or shennanigans. Everything was explained up front and was forthright. It didn't feel like we were buying a car--more like we were dealing with friends. Shane is an excellent example of taking personal interest and being totally invested in the customer. The Sales Manager Johnny Niero was also very acommodating and friendly. Their communication skills were also excellent--our car had to be brought in from a different area and calls were made at the time promised to both my wife and mine's cell phones to ensure we were notified. The finance manager Ezzard Sam was also a real pleasure to deal with. In an age where customer service has largely gone by the wayside--it is awesome to see that there are still some that value it and champion its' principles these days. I cannot say enough good about this dealership and the values it instills in its' employees. I have been recommending it to others and will definately return to buy future cars my family needs. More
The whole business transaction was very cordial and professional. Information given was easy to understand and all financial data was explained before closing the deal. Very satisfied with all personal professional. Information given was easy to understand and all financial data was explained before closing the deal. Very satisfied with all personal involved in my auto buying experience. More
Blaine was a great salesman. He operates with honesty and that is what made us seek him out when we first started searching for a new vehicle. He remained very patient with us as our minds changed about the that is what made us seek him out when we first started searching for a new vehicle. He remained very patient with us as our minds changed about the type of vehicle we wanted. We look forward to doing business with him in the future. More
A great experience. Roger was very professional and courteous. There were no miss quotes. Roger got me the car that I wanted with the options I specified in a very timely manner. The best car buying courteous. There were no miss quotes. Roger got me the car that I wanted with the options I specified in a very timely manner. The best car buying experience that I have encountered todate. Thanks Roger. More
Mr. Shane Sullivam made my first new car buying experiance one of the best times i have ever had. He was really nice and polite, he really made my car buying experiance awesome and he is the reason experiance one of the best times i have ever had. He was really nice and polite, he really made my car buying experiance awesome and he is the reason I am going to tell everyone about GULF COAST nissan dealership. Thankyou so much Shane. I am a very lucky buyer to have had to experiance it with Mr. Sullivan. More
Great service from the moment we walked up, until the moment we left with keys in our hands! They stayed on top of our sell and got us into the vehicle we wanted, without trying to talk us into a differ moment we left with keys in our hands! They stayed on top of our sell and got us into the vehicle we wanted, without trying to talk us into a different car we didnt want. Will highly recommend them from salesman to service to finance manager! More
The experience I had with Gulf Coast Nissan was better than I could express. My visit was very pleasant and I liked that I wasn't having to wait around for hours to get my business taken care of. When I than I could express. My visit was very pleasant and I liked that I wasn't having to wait around for hours to get my business taken care of. When I arrived I was met at the door by Roger Batson who I had an appointment with. Everyone treated me very well and I got the car that I wanted. I also appreciated that I was important enough for the staff to keep working on getting me a price that I was very happy with. I would recommend Gulf Coast to anyone. More
The employees of Gulf coast are friendly and responsive. They kept me informed of what was going on and listened to what I had to say. I shopped other dealers and found that I was most comfortable with thi They kept me informed of what was going on and listened to what I had to say. I shopped other dealers and found that I was most comfortable with this dealer, plus it is local to where I live. More
Gulf Coast Auto came highly recommended for my husband and I while we searched for the perfect like-new car for our family. We told Roger B what we were looking for (such as low miles, makes/models, pric and I while we searched for the perfect like-new car for our family. We told Roger B what we were looking for (such as low miles, makes/models, price range) and he delivered above and beyond within a week! And when it was time to purchase the car, Roger and his team even drove the car to the galleria area in Houston to my doorstep!! We couldn't be happier with the car, and with the experience! Was a pleasure doing business with Gulf Coast! More