Gulf Coast Ford

The service people are nice and friendly but that is where it stops. In my opinion the mechanics are totally inept and don't know what they are doing. Took my car in and a week later they said it was fi where it stops. In my opinion the mechanics are totally inept and don't know what they are doing. Took my car in and a week later they said it was fixed and ready, they replaced a coil and I paid for that. I drove it less than 2 blocks and it was still doing the same exact thing. Took it back immediately. 2 1/2 weeks later they said it was the computer and they were waiting on Ford to make one as they were unavailable. Another week or so went by. I called another dealer who found 11 in stock. I called GCF and told them to order the part, 2 more weeks went by. Then they call and tell me the compressor had gone out on my air conditioner and my extended warranty wasn't going to pay for that and it would be $xxx, did I want to get it fixed? Now let me state that there was nothing wrong with my air conditioner when I took it in. I called the insurance company who told me yes it was covered. Frustrated and not really sure what was actually wrong with my car I went and picked it up and took it to my old mechanic who fixed it in about a week in a half. By the way, it wasn't what they had told me was wrong. Do I trust these guys to actually know what is wrong, absolutely NOT. I wouldn't let them change my oil! I went over to the dealership and asked to talk to the owner. They told me I would have to first talk to the mgr. I agreed and then the CFO came out and said everyone else was in a meeting. I told him about the poor service, which I paid $1100 + and my car still wasn't fixed, he said he would pass it on and have the general manager call me. Did that happen...absolutely not. This isn't the only time I have had to deal with them not fixing my car right. Good luck if you choose to use them. More

I shopped several dealerships before purchasing from Mr. Chapman at Gulf Coast Ford. I decided to purchase from Gulf Coast Ford because they did not have the typical "woman" buyer attitude I encountered els Chapman at Gulf Coast Ford. I decided to purchase from Gulf Coast Ford because they did not have the typical "woman" buyer attitude I encountered elsewhere. Mr. Chapman was smart enough to treat me like I knew what I was talking about! We negotiated a deal, and he delivered the product as promised, on time. This purchase involved me making several trips to Gulf Coast Ford and each time, I was greeted with a smile as I exited my vehicle. I never had to wait for assistance. Processing the financing paperwork took less than 15 minutes once all the details were agreed upon. The finance manager had everything ready to be signed and in a folder. This was probably the smoothest and most pleasant car buying experience I have ever been through. More

We had a great experience here, from the very start. They where no pushy but yet where there to answer any questions we had. They worked with us on our trade in and got us a great deal. where no pushy but yet where there to answer any questions we had. They worked with us on our trade in and got us a great deal. More

Prompt courteous service. Cody was knowledgeable about the vehicle my wife chose and was very polite in his presentation of the Ford Escape. Everyone we spoke to at the dealership was polite and helpful. the vehicle my wife chose and was very polite in his presentation of the Ford Escape. Everyone we spoke to at the dealership was polite and helpful. I would recommend Gulf Coast Ford to anyone. More

It was a great experience. I would definitly recommend her to anyone else. Will be back there for my next purchase! Great attitude/good timing/ good people! her to anyone else. Will be back there for my next purchase! Great attitude/good timing/ good people! More

John Jaso was the nicest Sales guy I have ever worked with. I would advise anyone to buy from him!!! I will buy my next vehicle from him with. I would advise anyone to buy from him!!! I will buy my next vehicle from him More

Had an excellent experience with David Lackey after visiting several dealerships and being unable to say the experience was good! His attitude is professional & friendly, and he impressed both my frie visiting several dealerships and being unable to say the experience was good! His attitude is professional & friendly, and he impressed both my friend and I with his knowledge of Ford vehicles. More

My wife and I had purchased a Ford Van from them a couple of years ago and the transaction was very smooth, along with a decent price, so we went back to see if they had another vehicle that we might like be of years ago and the transaction was very smooth, along with a decent price, so we went back to see if they had another vehicle that we might like because we were in need of one. Sure enough they did and we were able to drive it out the same day. Very fast and friendly service. We will go back. More

Everyone was very professional and easy to work with. I would definitely taking the drive out to Angleton, they have a big selection and extremely customer service oriented. would definitely taking the drive out to Angleton, they have a big selection and extremely customer service oriented. More

It was well worth the drive down from Katy to purchase a vehicle from Gulf Coast Ford. Cody Kenney went beyond expectations in getting me a fair price for my trade-in and on the new F-150 I bought. I tell vehicle from Gulf Coast Ford. Cody Kenney went beyond expectations in getting me a fair price for my trade-in and on the new F-150 I bought. I tell everyone in the new car market to give Cody a call. Great experience! More