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Guess Ford GMC

Carrollton, OH

4.9
384 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 384 reviews

August 21, 2024

Friendly and knowledgeable staff. The whole buying process was very smooth and easy. Would definitely recommend! More

by Dkmax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Guess Ford GMC responded

We are so happy you placed your trust in us for your new vehicle. We appreciate your business!

August 20, 2024

Easy process. Salesman was great. They had exactly what we were looking for, at a fair price. More

by Carter85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Trzaskoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

it’s not as good as it could be ,Very disappointed when I came back to pick up my truck ,it was filthy dirty and had to return it to the service department to be cleaned before I would leave with it . not ve More

by CSHAMBLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessy Lash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Guess Ford GMC responded

We are sorry that you were disappointed in your service visit. Customers service is our highest priority. We have already spoke to you about this issue, but if you have any additional concerns, please call Jessy our service manager at 330-627-2146.

August 19, 2024

They did my recall with no problem. My brake problem the best to their ability was addressed. More

by tedndeb2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

I have purchased multiple vehicles from this dealership and would not go anywhere else! A most excellent place all around! Don’t hesitate to buy from this dealership! More

by PEOPLEANDPAWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Guess Ford GMC responded

Wow! Thank you so very much for the kind review! We are thrilled that you are happy with your service from us. Thank you for your continued business.

August 13, 2024

Great service from salesman Dennis! !! Love the small town feel. Would definitely recommend to anyone. More

by reed3176
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

They are a very well dealership and A-1 repair shop. Fantastic workman's shop and the employees are great. More

by carlmurphy14272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Guess Ford GMC responded

Thank you so much for your kind words and your business!

August 10, 2024

They have a great service department and gets work done on a timely manner.. Employees are great with customers. More

by carlmurphy14272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Guess Ford GMC responded

Thank you so much for putting your trust in us! We appreciate your business!

August 10, 2024

Mike Gleich was great to work with, he delivered on every promise made. I am from out of state, but we completed our transaction right on schedule. More

by James Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Guess Ford GMC responded

Thank you so much for putting your trust in us, eve from a far distance. We appreciate your business!

August 05, 2024

Very nice one store dealership where they treat you like family and care about customer satisfaction More

by growgreatcrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Guess Ford GMC responded

Thank you so very much for the kind words! We truly appreciate it!

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