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Guess Ford GMC

Carrollton, OH

4.9
379 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 379 reviews

September 28, 2022

It took nearly 1 year for our truck to come in and Guess Motors answered all the questions we had. More

by Jaybirdlandingporkey
Recommend Dealer
Yes
Employees Worked With
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Sep 29, 2022 -

Guess Ford GMC responded

Thank you for being patient in waiting for your new truck. We appreciate your business!

September 24, 2022

Fast and good service. Credit the fact that we have 248,000 miles in part to service dept More

by KRILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Guess Ford GMC responded

Thank you for your business!

September 23, 2022

Great customer service. Very helpful in financing and getting everything together in a short amount of time. They made everything very quick and easy. More

by Steview101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Guess Ford GMC responded

We were happy to help! Thank you for your business!

September 15, 2022

Always a Pleasant experience when taking my truck in to get serviced. Very thorough, professional and well priced. I have never had better sales or service with any other dealership. I bought my truck ther More

by DEJARVIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Guess Ford GMC responded

Thank you for the kind review and thank you for your business!

September 12, 2022

Could not get part, we got part and put it on ourselves. They still charged us $150 , we will not be back More

by Daryl.coffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 13, 2022 -

Guess Ford GMC responded

We are sorry your service visit didn't meet your expectations. Please give me a call at 800-860-7742 so I can discuss your experience with you. Thanks, Scott Power- General Manager

August 26, 2022

My experience was great. Everyone was so nice and they made the whole process so easy. Julie was a pleasure to work with. Thanks again. More

by Mtshafer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Sep 01, 2022 -

Guess Ford GMC responded

Thank you for putting your trust in us and thank you for your business! We appreciate it!

August 25, 2022

Very nice vechiles. Has all my family and myself needs. From technology to 4x4. The staff was very nice and answered all of our questions as well. More

by Klintsworld99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Guess Ford GMC responded

Thank you for the review and thanks for your business!

Aug 26, 2022 -

Klintsworld99 responded

Thank you

August 25, 2022

Mark was professional and generous. He worked with limited situation and was able to find me a (I hope) a good used car. I am very appreciative. More

by roberteuhl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Guess Ford GMC responded

Thank you for your business!

August 23, 2022

Mark was absolutely great to work with. He did not pressure us into anything and he was very knowledgeable about the vehicle we were looking and eventually did purchase. He was very patient More

by KRYSTALMAY28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Guess Ford GMC responded

Thank you for the knid review and for your purchase!

August 20, 2022

All good great service friendly always prompt call to see if your satisfied with their work. More

by Wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Petry
Aug 24, 2022 -

Guess Ford GMC responded

Thank you for your business!

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