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Guess Ford GMC

Carrollton, OH

4.9
379 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 379 reviews

November 11, 2023

The price they quoted was right and our car was finished when they said it would be. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Guess Ford GMC responded

Thank you for your business!

November 10, 2023

No one was pushy and in your face. The crew was very in tune with staying in the range of cost that I could afford. Thank you Seth and Dustin for your commitment to this customer:) More

by homebased2011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ayers
Nov 13, 2023 -

Guess Ford GMC responded

Thank you for your kind review. We truly appreciate your business!

November 02, 2023

Their super nice, professional. But when you need repairs, it's super expensive!! I don't like the drive there. More

by kristysblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Guess Ford GMC responded

Thank you for your business. If you have any concerns, please give our Service Manager a call at 330-627-2146. We want to address your concerns.

November 01, 2023

great customer service best price around drove my trade in there and with in a hour i was down the road with my new truck More

by tuss88el
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Guess Ford GMC responded

Thank you for your business! We really appreciate it. Enjoy your new vehicle!

October 28, 2023

The nicest people to work with and gave me a extremely fair deal. Big thanks to Julie and Ray!! More

by mdpettrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Oct 30, 2023 -

Guess Ford GMC responded

Thank you so much for coming in, we appreciate your business!

October 27, 2023

Julie, my sales rep was quick to respond and very helpful. I have nothing but good to say about everyone I encountered while was there. The truck was just as advertised and looked even better in per More

by TA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Oct 30, 2023 -

Guess Ford GMC responded

Thank you so much for the kind review and for your business! We truly appreciate it!

October 26, 2023

I was out of state and got a great deal and the staff at the dealership was very helpful and friendly. They even went out of their way from me on transportation. I would highly recommend the to anyone. Hope More

by JAGJDG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Guess Ford GMC responded

Thank you so much for your business! We hope to see you again soon!

October 20, 2023

Brake problems twice since I bought this car. Estimate given to fix was $150 higher than a garage I normally use plus other garage discovered caliper bolt not correctly installed on previous brak More

by ciskinner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachael
Oct 23, 2023 -

Guess Ford GMC responded

Thank you for the feedback about our wonderful team. We are glad you were happy with the personnel. We are sorry your estimate was higher than the other garage. We did quote you OEM parts for the job and that likely is the difference in price. We hope that you will give us another change for your repairs in the future! If you have any questions, please call Jessy our Service Manager at 330-627-2146 ext 210.

October 18, 2023

Everyone was extremely helpful and a pleasure to do business with. I felt they went out of their way to make sure I got the best deal to make me happy and to make sure the truck was serviced and ready More

by rodneyreed84
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Shockey
Oct 19, 2023 -

Guess Ford GMC responded

Thank you so much for your business and we are so glad you are happy with your new truck!

October 06, 2023

Dennis was very helpful and patience with me while deciding on what vehicle I wanted . Looking forward to recommending Guess dealerships to my family and friends that are looking for a vehicle. More

by lbaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Guess Ford GMC responded

Thank you for the kind review and the referrals. We appreciate your business!

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