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Guess Ford GMC

Carrollton, OH

4.9
386 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 386 reviews

November 22, 2023

All employees treated us very well. I am always satisfied with my treatment at Guess. More

by TEHENDRICKSJR
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Shockey
Nov 27, 2023 -

Guess Ford GMC responded

Thank you for the kind review. We appreciate your business!

November 19, 2023

The staff is very friendly and the waiting area is comfortable. The work took longer than I anticipated, but the car is running well and I feel safe about it going into this winter driving season. More

by wyeme7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Carnahan
November 18, 2023

Yes. They were very easy to work with. Their service will influence my decision to purchase a new vehicle from them. More

by JDUGEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Nice friendly and so accommodating Helpful salesman was so great friendly kind funny definetly would refer to mark again More

by KYLEEMILLER00
Recommend Dealer
Yes
Employees Worked With
Mark Dettorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dettorre
Nov 17, 2023 -

Guess Ford GMC responded

Thank you for the kind review and your business! We appreciate it!

November 14, 2023

I needed car keys made. They diligently tried to make them but there was a problem. The women zi delt with was very helpful. Both women at the front desk were very courteous More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get their names
Nov 17, 2023 -

Guess Ford GMC responded

Thank you very much for your business and your patience!

November 14, 2023

Employees are always nice and had good experience That's it If I wasn't sure about something they always answered my question More

by bridgetcase90
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Vesco
Nov 17, 2023 -

Guess Ford GMC responded

Thank you for your business!

November 12, 2023

Great service, very easy process. Professional , friendly staff! Very thankful that Guess Motors is always able to help! Highly recommended! More

by terryjeffrey04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Guess Ford GMC responded

Thank you for the kind review and for your business. We appreciate it!

November 11, 2023

The price they quoted was right and our car was finished when they said it would be. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Guess Ford GMC responded

Thank you for your business!

November 10, 2023

No one was pushy and in your face. The crew was very in tune with staying in the range of cost that I could afford. Thank you Seth and Dustin for your commitment to this customer:) More

by homebased2011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ayers
Nov 13, 2023 -

Guess Ford GMC responded

Thank you for your kind review. We truly appreciate your business!

November 02, 2023

Their super nice, professional. But when you need repairs, it's super expensive!! I don't like the drive there. More

by kristysblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Guess Ford GMC responded

Thank you for your business. If you have any concerns, please give our Service Manager a call at 330-627-2146. We want to address your concerns.

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