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Guess Ford GMC

Carrollton, OH

4.9
384 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve. Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for. In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
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457 Steubenville Rd SE

Carrollton, OH

44615

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Showing 384 reviews

December 14, 2024

Place is great, will absolutely do anything to help you. See Dennis Schurr!! Thank you. More

by hornet232008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Guess Ford GMC responded

Thank you so much for you r kind review and for your business! We appreciate it!

December 03, 2024

Guess is a real good dealer ship an I will take my jeep or any of my other cars there to be fixed. More

by deloresbrayley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Guess Ford GMC responded

Thank you for your kind review and continued business!

November 30, 2024

Two trips to replace a back window switch and they still didn’t get it right. 1st they didn’t have the switch said they had to order it and it’s back ordered. Called and said it was in and scheduled for and More

by ronjpugh
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Guess Ford GMC responded

We are sorry that you are not happy with having to return again. The incorrect part was sent to us, which is out of our control. It is as frustrating to us as it is for you. We pride ourselves on excellent customer service. We will let you know as soon as the correct part comes in and we will get you scheduled in asap. Thank you so much for your patience!

November 29, 2024

I spent decades in the car business. From sales to service manager to finance manager. I can’t say enough good things about the entire staff at Guess. More

by JIM-MCDONALD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gleich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Guess Ford GMC responded

Thank you so much for your kind words! We appreciate your business!

November 28, 2024

My wife and I had an incredible experience buying a Vehicle from Guess. Dennis was a phenomenal salesman. There was no pressure whatsoever like we’ve seen from other big dealers. We will definitely pur More

by JCOOK17854
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Schurr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Guess Ford GMC responded

We are so happy that you allowed us to help you with your new vehicle. We appreciate your business!

November 14, 2024

We appreciated everyone’s help and caring nature while making our purchase at Guess. Especially our salesman Rich’s low pressure and interest in finding the vehicle to suit our needs. More

by Buckeye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Trzaskoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Guess Ford GMC responded

Thank you so much for the kind words. We truly appreciate your business!

November 11, 2024

Service was quick and occurred at the appointment time. Front desk advisors are very friendly. More

by gmcm1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Guess Ford GMC responded

Thank you so much for using our service department. We appreciate your business.

November 09, 2024

Very quick process from the test drive to making my decision and picking up the car More

by mxmudshark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Trzaskoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Guess Ford GMC responded

Thank you so much for your business! We appreciate it.

November 01, 2024

Rich and the entire sales/ finance team were great to deal with. Treated us like family. Highly recommend.! More

by Buckmaster8501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guess Ford GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Trzaskoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Guess Ford GMC responded

Thank you so much for putting your trust in us! We appreciate your business!

October 26, 2024

Best service and sales departments we won’t buy anywhere else and encourage others to buy from them More

by Millela@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Guess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Furgiuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Lash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Vesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Shreve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schurr the best salesman
Oct 28, 2024 -

Guess Ford GMC responded

Thank you so much for the kind review! We appreciate your business and the referrals!

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