153 Reviews of Guaranty Chevrolet - Service Center
went in to get my car checked out since it was leaking and soon as i pulled up to there drive and opened my hood the service advisor (Ricardo) told me it would be $180 since i didn't have warranty due to and soon as i pulled up to there drive and opened my hood the service advisor (Ricardo) told me it would be $180 since i didn't have warranty due to having short tube headers and an intake (don't know how that voids warranty if its not causing any problems (Magnuson moss warranty act) i ended up leaving my car and once they said they "found" the problem they told me there is oil sitting underneath my supercharger which i obviously already knew thats why i took it in, i contacted Edelbrock and the manager from edelbrock spoke with my advisor and were suppose to keep in touch when they both agreed to do a smoke test, not once dis the manager from edelbrock hear from Ricardo the advisor they did the smoke test and said "we think its leaking from the front main sea" they also charged me $180 for a smoke test and didn't get straight to the problem literally only saying "we think" so i ended up paying $360 for some xxxxxxxx xxx service that didn't even find my problem but still took $360 out of my pockets these guys think your dumb don't let these guys make a fool out of you. definitely would not recommend this dealership to anyone at all. xxxx is xxxxing ridiculous. i will be back to argue my money back with the Magnuson moss warranty act you can have aftermarket parts and still have warranty, if your mods are causing your car problems then your warranty is voided but THEY HAVE TO PROVE THAT THE AFTERMARKET PARTS ARE CAUSING THE PROBLEM WHICH THEY COULDN'T DO. More
Worst service experience ever. Had our vehicle in their shop for six days and all that was wrong with it was a few error codes needed to be reset. They charged me that whole time fo Had our vehicle in their shop for six days and all that was wrong with it was a few error codes needed to be reset. They charged me that whole time for the loaner vehicle and when I finally got my car back the on star signal was erased and the entire wifi systems would not work. Then they refused to reset it with out charging me for it. More
Had much problems on a 2000 Chevy 3500 cutaway van, the engine at times would not idle in the morning and engine would die at times, the truck was kept at least two weeks at this dealership, after we went engine at times would not idle in the morning and engine would die at times, the truck was kept at least two weeks at this dealership, after we went to pick up this vechicle, we had the same problem. We notified the service writer about the problem, he said that it was under warranty. We took the vechicle back to the dealer and they kept that vechicle another two weeks, they said they could not find anything wrong, yet the company was charged again. More