
Guaranty Chevrolet
Santa Ana, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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Nestor Beltran (sales and Jeff Spaulding (sales manager) went above and beyond. The process was hassle free and efficient. Their product knowledge allowed us to make a sound decision on our new vehicle. We went above and beyond. The process was hassle free and efficient. Their product knowledge allowed us to make a sound decision on our new vehicle. We are completely satisfied with our purchase and plan to visit again More
I first looked at their website www.OCchevy.com. After a couple days of limiting down to the Cruze I wanted, I finally clicked the "make an offer" form and was contacted by one of the internet sales people couple days of limiting down to the Cruze I wanted, I finally clicked the "make an offer" form and was contacted by one of the internet sales people Jim. He helped find other savings for me and get a better deal than the one I offered. I went by the next day after work, options were explained to me about the best way to purchase. Everyone was very nice and the store looks brand new. I guess it's been there for a long time, but just finished a re-model. Overall: I was plesanty suprised by the quality of the car, discount and overall "feeling". There was no pressure and I left happy. Will be back for my complimentary oil change in a couple months. More
Horrible, dishonest, bait and switch. We had, in writing a price, showed up for scheduled appointment only to be told they'd give us a different (less equipped) vehicle for the price they'd quoted. Made us a price, showed up for scheduled appointment only to be told they'd give us a different (less equipped) vehicle for the price they'd quoted. Made us wait a half hour for that news. Price was sent by Jim in the internet department, he was nowhere to be found. Went to George Chevrolet 20 minutes away and got a better price than Guaranty's quote on a vehicle they didn't even have. Saw Betty at George, she dealt fairly and honestly, quick easy transaction. More
I just want to give praise to Marilyn Schreiber. You could not ask for a nicer person to deal with. We bought our 1st new car in 2009 and Marilyn sold it to us. Because of Marilyn, we were now looking a could not ask for a nicer person to deal with. We bought our 1st new car in 2009 and Marilyn sold it to us. Because of Marilyn, we were now looking at a 2012 Avalanche and did not go anywhere else but to Marilyn. We told her what we wanted and she found what we were looking for. It took all the pain out of staying at the dealership. When she found it, called us and went and got it. She made it so easy. Where ever she is, is where we would go to buy another Chevy!!! God Bless Marilyn, She is the BEST!!!!!!!!!!!!!!! More
We have Purchased vehicles from Kathy in the past but she was at a different dealership. Going to guaranty we were working with Marilyn and Kathy and it was an amazing expierience. They did the research and was at a different dealership. Going to guaranty we were working with Marilyn and Kathy and it was an amazing expierience. They did the research and they got us the best deal and the exact truck we wanted! More
This dealership was fantastic. I was in the market for a new Chevy Cruze and they not only found the car I wanted, but helped us get even more rebates then we realized we had (through a special GM program). new Chevy Cruze and they not only found the car I wanted, but helped us get even more rebates then we realized we had (through a special GM program). I absolutely love my new car and couldn't have been more happy with the team. They were incredibly friendly and weren't aggressive at all. I would definitely buy from them again! More
I was looking for a late model used car and found a Malibu on line at Guaranty. I called and spoke to Joe Renden who was great. He answered all my questions and when I came in to look at the car he had Malibu on line at Guaranty. I called and spoke to Joe Renden who was great. He answered all my questions and when I came in to look at the car he had it conveniently parked and ready for my inspection. After test driving we sat down to go over some numbers which he made clear and understandable as well with the inspections, documetation and warranty details which made the car like new. To me that was huge and there was not the typical pressure and games being played. There was none of that! There was another car I was intersted in but along with the Malibu, Joe and Guaranty made my decision easy. And the internet aspect made the paperwork process streamlined and quick. Joe and Tino had everything ready for us and the car was all prepped and ready to go. It was how car buying should be! KA More
Marilyn Schreiber at Guaranty Chevrolet is the absolute BEST automotive sales person I have EVER worked with & I have purchased at least 20 various vehicles in my life so far! Her unparalled professionali BEST automotive sales person I have EVER worked with & I have purchased at least 20 various vehicles in my life so far! Her unparalled professionalism, kindness & experience made the entire purchasing process go as quickly & painlessly as possible. She not only tirelessly searched to find the exact truck (with all the features) we wanted, she also ensured we receive every possible discount, rebate & interest rate that we could! She also knew what every button, knob & feature on the vehicle did, and she stayed by our sides until we drove off the lot with smiles on our faces! If you are ever in the market for any kind of GM vehicle, don't even waste your time "shopping around" for the best deal. Just call Marilyn at Guaranty Chevrolet & let her do all the work for you! She is the best in the business! More