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Guaranty Chevrolet
Santa Ana, CA
389 Reviews
Welcome to Guaranty Chevrolet, Proudly Serving the Greater Irvine, Anaheim, Orange, Huntington Beach, Costa Mesa and Garden Grove Area
Here in the Santa Ana area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet vehicle, they know they can come to Guaranty Chevrolet. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Irvine, Anaheim, Orange, Huntington Beach, Costa Mesa and Garden Grove drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irvine, Anaheim, Orange, Huntington Beach, Costa Mesa and Garden Grove with sales, selection, service, financing, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 389 reviews
January 19, 2025
Brought my car to replace my brakes, and after the supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my bra supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my brakes again "for customer satisfaction." Unfortunately, however, the same issues continued to happen. I brought the car back again and was told they didn't know what was causing the issue and returned my car to me without fixing the issue (car shook very badly when I used the brakes). Today, I took my car to an i dependent mechanic and was informed that the dealership service never changed my rotors when they replaced my brakes!! Also, last Friday I called the Advisor because my tire sensor had turned on even though my tires weren't low. The advisor did not pick up my call and despite leaving a message, no Advisor has returned my call in over a week. I am very disappointed by the lack of professionalism this dealership service center has demonstrated and feel like I paid for a service that was not fully or properly performed. More
by SHONNIUX
Verified CustomerEmployees Worked With
Erika
January 11, 2025
Great service. Made the entire transaction very easy. The entire team went out of their way to make sure I was satisfied Made the entire transaction very easy. The entire team went out of their way to make sure I was satisfied More
by acampbell11
Employees Worked With
Roseann, Nancy, Gary
January 08, 2025
Smooth leasing experience with Guaranty again and Brian Lax was easy to work with. No surprises from quoted offer and the car was detailed nicely at delivery. Lax was easy to work with. No surprises from quoted offer and the car was detailed nicely at delivery. More
by takeluck
Employees Worked With
Brian Lax
January 07, 2025
Great customer service. I did not agree with having to fix fuse box because of a loose screw. Felt forced to pay for fuse box and just to check the vehicle is a lot. I did not agree with having to fix fuse box because of a loose screw. Felt forced to pay for fuse box and just to check the vehicle is a lot. More
by JESSEGIL05
Employees Worked With
Idk
