Guaranty Chevrolet

This dealership was fantastic. I was in the market for a new Chevy Cruze and they not only found the car I wanted, but helped us get even more rebates then we realized we had (through a special GM program). new Chevy Cruze and they not only found the car I wanted, but helped us get even more rebates then we realized we had (through a special GM program). I absolutely love my new car and couldn't have been more happy with the team. They were incredibly friendly and weren't aggressive at all. I would definitely buy from them again! More

I was looking for a late model used car and found a Malibu on line at Guaranty. I called and spoke to Joe Renden who was great. He answered all my questions and when I came in to look at the car he had Malibu on line at Guaranty. I called and spoke to Joe Renden who was great. He answered all my questions and when I came in to look at the car he had it conveniently parked and ready for my inspection. After test driving we sat down to go over some numbers which he made clear and understandable as well with the inspections, documetation and warranty details which made the car like new. To me that was huge and there was not the typical pressure and games being played. There was none of that! There was another car I was intersted in but along with the Malibu, Joe and Guaranty made my decision easy. And the internet aspect made the paperwork process streamlined and quick. Joe and Tino had everything ready for us and the car was all prepped and ready to go. It was how car buying should be! KA More

Marilyn Schreiber at Guaranty Chevrolet is the absolute BEST automotive sales person I have EVER worked with & I have purchased at least 20 various vehicles in my life so far! Her unparalled professionali BEST automotive sales person I have EVER worked with & I have purchased at least 20 various vehicles in my life so far! Her unparalled professionalism, kindness & experience made the entire purchasing process go as quickly & painlessly as possible. She not only tirelessly searched to find the exact truck (with all the features) we wanted, she also ensured we receive every possible discount, rebate & interest rate that we could! She also knew what every button, knob & feature on the vehicle did, and she stayed by our sides until we drove off the lot with smiles on our faces! If you are ever in the market for any kind of GM vehicle, don't even waste your time "shopping around" for the best deal. Just call Marilyn at Guaranty Chevrolet & let her do all the work for you! She is the best in the business! More

" Stay Away From This Dealership!!" I bought a used 2008 Silverado in early Jan of 2011. This truck had a lift, so I was told by the dealership that the factory warranty was void because of the af used 2008 Silverado in early Jan of 2011. This truck had a lift, so I was told by the dealership that the factory warranty was void because of the after market parts. I was told that if I wanted a warranty, that they had a warranty that would cover not only all of my power train components, but also the lift kit, and electrical. They quoted me a price of $3000 for a 4 year 48,000 mile extended warranty. This seemed like a great idea to me. All this coverage, even the lift kit... wow! So I traded in my 2006 Silverado (Paid Off with 73K miles running perfect), and bought this new truck with this warranty. Right after diving this truck off the lot, I noticed a few problems that needed to be fixed. So I took the truck in for service (Clunking drive shaft, Knocking front end, and a slight shaking). They said that the drive shaft needed lubed, which they did, and they told me that the shaking and knocking was normal with a lift and big tires??? After driving the truck for 8 Months, and the shaking getting worse, I decided to take the truck in, because there was an obvious problem! At 8am while headed to the dealership on the 5 fwy going about 65 miles per hour, my front left wheel snaped off the axle hub and sent my truck sliding down the freeway. Turns out that I had a broken wheel bearing. Fortunately I made it out with no injuries and the truck managed not to hit anyone else. After having the truck towed to the dealership to have fixed, I found that in fact there are no such warranties for lifted vehicles, and that the warranty I was sold, was virtually non-existent. Basically I paid $3000 for nothing and was sold into a truck that now I found had no warranty!!! OMG, what now, this is not what we agreed on! After having to claim insurance to fix my truck because the warranty was no good, I confronted the dealership, and they returned my $3000, but handed me the keys to my fixed truck, and basically said, "It's your problem now". So now I have a truck with no warranty and the dealership has done nothing to help me out, when they obviously dropped the ball. I've asked the owner (Bruce Hamlin) for help, but he never returns my calls. Now I have to take this dealership to court. I believe to make this right they either need to cover the warranty that they sold me, or buy back the truck that I shouldn't even have. The service dept told me that they work on commission, and I feel like I've been up sold into things that I don't even need. I've never felt comfortable or confident when taking my truck to this dealership. In fact, I question if they even do the work they charge you for!?!? More

Guaranty has a great selection and offers a very telling test drive path. Freeway driving is automatically part of it. They are in the midst of upgrading the showroom for a better customer experience. My sa test drive path. Freeway driving is automatically part of it. They are in the midst of upgrading the showroom for a better customer experience. My salesman, Brian Laxmana, provided excellent service and followed-up effectively without being a bother. I drove from Huntington Beach to Tustin for this dealer and will do so again when I buy my next Chevy in a few months. More

I had went to several dealerships in the pursuit of a new truck and this dealership was the friendliest as well as the most helpful with any questions I had. I will definetly be back for my next car purchase truck and this dealership was the friendliest as well as the most helpful with any questions I had. I will definetly be back for my next car purchase. More

I was shopping for a new truck yesterday and Mike the salesman was helping me look for what I was looking for. He did a great job and worked with me and my dad and worked hard trying to deal with how fus salesman was helping me look for what I was looking for. He did a great job and worked with me and my dad and worked hard trying to deal with how fussy me and my dad are. He also got me a pretty good deal on my truck that I traded in towards the purchase of the new truck. I did not feel pressured like at other dealerships. When I first arriveed at the dealership he waited until I had gone starting to look at the new vehicles and not to pressure us he waited a good amount of time but not too long that he did not come over to elp us. At a different dealership I walked into I never got anyone to help us. More

The Sales Rep treated me great.....no pressure which was great from other dealerships I have been to...I would recommend this dealer to my friends and family. great from other dealerships I have been to...I would recommend this dealer to my friends and family. More

I purchased a 2007 chevy silverado and a few days later noticed that the headliner was not tucked underneath the weather strip of the door. A few days later I noticed mild white smoke coming out of the exh noticed that the headliner was not tucked underneath the weather strip of the door. A few days later I noticed mild white smoke coming out of the exhausted pointing to a possible fuel injection problem of which I am taking it to a different dealer today to look at. The truck was certified and came with a 12,000 mile 1 year warrenty and I purchased a 3 year 30,000 mile warrenty. At least thats what I was told. My warrenty booklet came in last week and it was only 30,000 miles and 3 years. I explained to the warrenty guy at GMC that it was purchased as a extended warrenty and should be 4 years and 42,000 miles. He said that was over 2 months ago and could do nothing about it. The finance guy told me it was his fault he didnt get the memo and come on by for a free oil change. Wow. Not to mention that it was a commercial fleet vehicle and was probley abused...watch out people. More

Had much problems on a 2000 Chevy 3500 cutaway van, the engine at times would not idle in the morning and engine would die at times, the truck was kept at least two weeks at this dealership, after we went engine at times would not idle in the morning and engine would die at times, the truck was kept at least two weeks at this dealership, after we went to pick up this vechicle, we had the same problem. We notified the service writer about the problem, he said that it was under warranty. We took the vechicle back to the dealer and they kept that vechicle another two weeks, they said they could not find anything wrong, yet the company was charged again. More