Guaranty Chevrolet
Santa Ana, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 306 reviews
Guaranty has a great selection and offers a very telling test drive path. Freeway driving is automatically part of it. They are in the midst of upgrading the showroom for a better customer experience. My sa test drive path. Freeway driving is automatically part of it. They are in the midst of upgrading the showroom for a better customer experience. My salesman, Brian Laxmana, provided excellent service and followed-up effectively without being a bother. I drove from Huntington Beach to Tustin for this dealer and will do so again when I buy my next Chevy in a few months. More
I had went to several dealerships in the pursuit of a new truck and this dealership was the friendliest as well as the most helpful with any questions I had. I will definetly be back for my next car purchase truck and this dealership was the friendliest as well as the most helpful with any questions I had. I will definetly be back for my next car purchase. More
I was shopping for a new truck yesterday and Mike the salesman was helping me look for what I was looking for. He did a great job and worked with me and my dad and worked hard trying to deal with how fus salesman was helping me look for what I was looking for. He did a great job and worked with me and my dad and worked hard trying to deal with how fussy me and my dad are. He also got me a pretty good deal on my truck that I traded in towards the purchase of the new truck. I did not feel pressured like at other dealerships. When I first arriveed at the dealership he waited until I had gone starting to look at the new vehicles and not to pressure us he waited a good amount of time but not too long that he did not come over to elp us. At a different dealership I walked into I never got anyone to help us. More
The Sales Rep treated me great.....no pressure which was great from other dealerships I have been to...I would recommend this dealer to my friends and family. great from other dealerships I have been to...I would recommend this dealer to my friends and family. More
I purchased a 2007 chevy silverado and a few days later noticed that the headliner was not tucked underneath the weather strip of the door. A few days later I noticed mild white smoke coming out of the exh noticed that the headliner was not tucked underneath the weather strip of the door. A few days later I noticed mild white smoke coming out of the exhausted pointing to a possible fuel injection problem of which I am taking it to a different dealer today to look at. The truck was certified and came with a 12,000 mile 1 year warrenty and I purchased a 3 year 30,000 mile warrenty. At least thats what I was told. My warrenty booklet came in last week and it was only 30,000 miles and 3 years. I explained to the warrenty guy at GMC that it was purchased as a extended warrenty and should be 4 years and 42,000 miles. He said that was over 2 months ago and could do nothing about it. The finance guy told me it was his fault he didnt get the memo and come on by for a free oil change. Wow. Not to mention that it was a commercial fleet vehicle and was probley abused...watch out people. More
Had much problems on a 2000 Chevy 3500 cutaway van, the engine at times would not idle in the morning and engine would die at times, the truck was kept at least two weeks at this dealership, after we went engine at times would not idle in the morning and engine would die at times, the truck was kept at least two weeks at this dealership, after we went to pick up this vechicle, we had the same problem. We notified the service writer about the problem, he said that it was under warranty. We took the vechicle back to the dealer and they kept that vechicle another two weeks, they said they could not find anything wrong, yet the company was charged again. More