Guaranty Chevrolet
Santa Ana, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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If I could give zero stars that is all your company deserves. My complaints are too numerous to list here. I will never take my vehicle there again. $13,200 was the cost. They “repaired” unnecessary pa deserves. My complaints are too numerous to list here. I will never take my vehicle there again. $13,200 was the cost. They “repaired” unnecessary parts and I did not authorize those parts. They are liars, argumentative and rude. They don’t return repeated voicemails. Tim was the worst “manager” I’ve ever had to deal with. He was very rude! Do yourself a favor and stay away from this dealership. They are independently owned so Chevrolet does not help with any grievances you may have. They had my vehicle 3 times for the same repair over 4 weeks.. More
Communication was great; not pushy and aggressive! This was very much appreciated. Martin was awesome to work with; he was patient, informative, and thorough. The pricing was excellent too! This was very much appreciated. Martin was awesome to work with; he was patient, informative, and thorough. The pricing was excellent too! More
Not happy at all! Worst experience with my brake service! I got my front brakes fixed and it still has noise, I made an appointment for them to check them again, they Worst experience with my brake service! I got my front brakes fixed and it still has noise, I made an appointment for them to check them again, they didn’t give me a chance to drop it off. Was ask to drive the car inside the lot, according to the advisor.. I was inform it as my back brakes, without getting a dianostic More
Customer service was okay, but the person that had a repair or look at my car.Did a bad job. On my paperwork said that he complimented air in my tire didn't show that at all. Then, I found that he didn' repair or look at my car.Did a bad job. On my paperwork said that he complimented air in my tire didn't show that at all. Then, I found that he didn't put apart back till I got home and I did take a video of it. More
The experience was good and informative, all questions we gave, they answered, if they did not know they would try to figure it out in order to help us gave, they answered, if they did not know they would try to figure it out in order to help us More
JAMES VEGA and ALL at Guaranty Chevy are first rate. Got me in without an appointment. Even found a stripped drain plug that they replaced free of charge. James checked and found that I had an unused Got me in without an appointment. Even found a stripped drain plug that they replaced free of charge. James checked and found that I had an unused balance on my GM Rewards account and applied that to the total. Absolutely awesome experience! More



