Guaranty Chevrolet
Santa Ana, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 367 reviews
Great customer service, from start to finish, they answered all of my family's questions, addressed our concerns, and put our minds at ease. Thank you, Eric and Eduardo, for making this experience so answered all of my family's questions, addressed our concerns, and put our minds at ease. Thank you, Eric and Eduardo, for making this experience so positive! More
Wilbur was amazing and very helpful. He did not try to push us into buying the car. When we did decide to buy he made the process soomth He did not try to push us into buying the car. When we did decide to buy he made the process soomth More
Martin was attentive to my needs, ensuring that I felt comfortable and informed throughout the entire process. Their approachable demeanor and commitment to customer satisfaction made the experience not o comfortable and informed throughout the entire process. Their approachable demeanor and commitment to customer satisfaction made the experience not only efficient but also enjoyable. More
Brought my car to replace my brakes, and after the supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my bra supposed repair, my brakes didn't feel right. I brought this issue to the service advisor's attention. Advisor stated that they would replace my brakes again "for customer satisfaction." Unfortunately, however, the same issues continued to happen. I brought the car back again and was told they didn't know what was causing the issue and returned my car to me without fixing the issue (car shook very badly when I used the brakes). Today, I took my car to an i dependent mechanic and was informed that the dealership service never changed my rotors when they replaced my brakes!! Also, last Friday I called the Advisor because my tire sensor had turned on even though my tires weren't low. The advisor did not pick up my call and despite leaving a message, no Advisor has returned my call in over a week. I am very disappointed by the lack of professionalism this dealership service center has demonstrated and feel like I paid for a service that was not fully or properly performed. More