Guaranty Chevrolet

If I could give zero stars that is all your company deserves. My complaints are too numerous to list here. I will never take my vehicle there again. $13,200 was the cost. They “repaired” unnecessary pa deserves. My complaints are too numerous to list here. I will never take my vehicle there again. $13,200 was the cost. They “repaired” unnecessary parts and I did not authorize those parts. They are liars, argumentative and rude. They don’t return repeated voicemails. Tim was the worst “manager” I’ve ever had to deal with. He was very rude! Do yourself a favor and stay away from this dealership. They are independently owned so Chevrolet does not help with any grievances you may have. They had my vehicle 3 times for the same repair over 4 weeks.. More

We unexpectedly found ourselves needing to buy a new car after ours broke down and the repair costs were just too high. It was definitely a stressful situation, especially since we had our four-year-old dau after ours broke down and the repair costs were just too high. It was definitely a stressful situation, especially since we had our four-year-old daughter with us and ended up being at the dealership for hours. Our salesman, Alan, was incredibly patient and professional the entire time. Even when my daughter spilled hot chocolate all over the floor (which was mortifying as a parent), everyone handled it so kindly and professionally. No one made us feel uncomfortable, and they were genuinely sweet about the whole situation. I was pretty overwhelmed walking in, but by the end of the process I felt taken care of. For a brand-new car, I truly felt like they worked with us and brought the price down to something very reasonable. I really appreciated their transparency and effort. Overall, it was a much better experience than I expected during a stressful time. Thank you, Alan and the team, for making it smooth and positive for our family! More

Communication was great; not pushy and aggressive! This was very much appreciated. Martin was awesome to work with; he was patient, informative, and thorough. The pricing was excellent too! This was very much appreciated. Martin was awesome to work with; he was patient, informative, and thorough. The pricing was excellent too! More

Not happy at all! Worst experience with my brake service! I got my front brakes fixed and it still has noise, I made an appointment for them to check them again, they Worst experience with my brake service! I got my front brakes fixed and it still has noise, I made an appointment for them to check them again, they didn’t give me a chance to drop it off. Was ask to drive the car inside the lot, according to the advisor.. I was inform it as my back brakes, without getting a dianostic More

Customer service was okay, but the person that had a repair or look at my car.Did a bad job. On my paperwork said that he complimented air in my tire didn't show that at all. Then, I found that he didn' repair or look at my car.Did a bad job. On my paperwork said that he complimented air in my tire didn't show that at all. Then, I found that he didn't put apart back till I got home and I did take a video of it. More

Always great service. Highly recommend. Will always go back for service and to buy a new vehicle. Highly recommend. Will always go back for service and to buy a new vehicle. More

The experience was good and informative, all questions we gave, they answered, if they did not know they would try to figure it out in order to help us gave, they answered, if they did not know they would try to figure it out in order to help us More

JAMES VEGA and ALL at Guaranty Chevy are first rate. Got me in without an appointment. Even found a stripped drain plug that they replaced free of charge. James checked and found that I had an unused Got me in without an appointment. Even found a stripped drain plug that they replaced free of charge. James checked and found that I had an unused balance on my GM Rewards account and applied that to the total. Absolutely awesome experience! More

Dealership was very helpful and easy through the whole process. I would recommend this dealership. process. I would recommend this dealership. More

Experience was great and informative, was helped from the beginning to the end of the purchase beginning to the end of the purchase More