Guaranty Chevrolet

Very poor overall service from every part of the maintenance department. Definitely a lack of caring from all positions. maintenance department. Definitely a lack of caring from all positions. More

Exceptional service at Guaranty Chevrolet. The team is professional, transparent about pricing, and very knowledgeable about the latest vehicle technology. A seamless experience from start to The team is professional, transparent about pricing, and very knowledgeable about the latest vehicle technology. A seamless experience from start to finish—highly recommended for both personal and business needs. More

Brian Lax was a great sales rep. He helped us in everything and answered all of our questions. He was very informative with the Tahoe I bought. He was very welcoming I would tell He helped us in everything and answered all of our questions. He was very informative with the Tahoe I bought. He was very welcoming I would tell my family and friends to go to him to buy a car. Thank you again Brian. More

From Erika in service who got me into the car to Martin in sales! Wonderful! Bruce Hamlin! The reason we are there! The best! in sales! Wonderful! Bruce Hamlin! The reason we are there! The best! More

Excellent service from salesperson (Martin) to completing the financing paperwork (Eric)! Guaranty always delivers. Thanks. the financing paperwork (Eric)! Guaranty always delivers. Thanks. More

Clean, friendly, knowledgeable, everyone there goes out of their way to provide great service, highly recommend of their way to provide great service, highly recommend More

I recently brought my wife’s 2024 Chevrolet Tahoe in for a recall and an oil service, and the experience was exceptionally efficient. When we initially purchased the vehicle, there were minor fitment issues a recall and an oil service, and the experience was exceptionally efficient. When we initially purchased the vehicle, there were minor fitment issues with the front bumper. At that time, our sales representative assured us that any necessary adjustments would be honored throughout our ownership. I am pleased to report that both the Service Manager and Service Advisor upheld that commitment, performing what we hope is a final adjustment. I highly recommend Guaranty for any new or pre-owned vehicle needs. More

Letter of Commendation Subject: Employee Recognition – Outstanding Service Excellence at Guaranty Chevrolet To the General Motors Corporate Leadership Team, I am writing this letter to formally recogniz Outstanding Service Excellence at Guaranty Chevrolet To the General Motors Corporate Leadership Team, I am writing this letter to formally recognize and commend the exceptional service provided by Gene Cordova at Guaranty Chevrolet in Santa Ana. In an era where many aspects of car buying can feel transactional, Gene has redefined what it means to provide a “customer-first” experience. My recent purchase of a 2026 Equinox RS EV was completed under unique circumstances: I was able to finalize the entire process and take delivery of the vehicle without ever having to step foot inside the dealership. This was only possible because of Gene’s tireless work ethic and constant availability. Every time I had a question or needed assistance, Gene was reachable and ready to help. The level of trust and professional transparency he maintained throughout this remote transaction was nothing short of remarkable. It is rare to encounter a salesperson who values a customer’s time and effort so highly. Gene represents the very best of the GM brand, and I wanted to take a moment to ensure that corporate leadership is aware of the high-caliber talent you have in the Santa Ana market. I strongly hope that Gene is recognized and rewarded for this level of dedication. It is employees like this who build lifelong brand loyalty. Thank you for your time and for employing such an outstanding professional. Sincerely, Sam Patel 714-588-0844 More

Worked with Gene, and he made the process very streamlined and stress-free. Great to work with and would definitely work with him again in the future. streamlined and stress-free. Great to work with and would definitely work with him again in the future. More

It was a great experience. Gene was very knowledgable and friendly. I would gladly buy another car from him. Gene was very knowledgable and friendly. I would gladly buy another car from him. More