Guaranty Chevrolet

Great service. Efficient, fast. Very clean. Met my expectations. Was able to do service on my car with no appointment needed Efficient, fast. Very clean. Met my expectations. Was able to do service on my car with no appointment needed More

The sales person were very attentive very helpful I had the opportunity to work with Anthony then I have to another day and Jonathan was amazing The only issue was jose Partida from Finance manager . the opportunity to work with Anthony then I have to another day and Jonathan was amazing The only issue was jose Partida from Finance manager . Dear Management Team, I am writing to formally report a concerning experience we had with Jose Partida from the finance department during our recent attempt to complete a purchase. During the financing process, Mr. Partida repeatedly insisted that we purchase accessory insurance that we clearly stated we did not want or need. He then informed us that if we refused to purchase this insurance, all of our previously agreed-upon discounts would be removed. This statement felt coercive and misleading, as it appeared our discounts were being used as leverage to force the purchase of additional products. We made it clear that we wished to proceed without the accessory insurance; however, we were told that doing so would negatively impact the deal. This approach made us feel pressured and uncomfortable, and ultimately it led to us walking away from the transaction entirely. We believe this conduct does not reflect transparent or ethical business practices and wanted to bring it to your attention for review. We would have preferred to complete the purchase, but the experience left us with no confidence in the process. Thank you for taking the time to review this matter. We hope this feedback helps prevent similar situations for future customers. Sincerely, Luis Sanchez More

Cameron provided excellent, efficient, and professional customer service. The process was quick and easy. We inspected the Silverado truck and took it for a testing drive. The financial part was also seaml customer service. The process was quick and easy. We inspected the Silverado truck and took it for a testing drive. The financial part was also seamless. I had never experienced an nonpainful financing process until now. I will return back, no doubt about it to purchase more vehicles for my construction company. And all you should also go to Guaranty Cheverolet dealership for your next vehicle purchase! More

Excellent speed of service and communication - everything was explained and updates were provided as needed. was explained and updates were provided as needed. More

Casey was awesome and communicated with me in a direct and easy to understand way. Made my experience of getting my new vehicle quick, seamless, and easy. No pressure and provided me with the exact deal and easy to understand way. Made my experience of getting my new vehicle quick, seamless, and easy. No pressure and provided me with the exact deal I wanted. Would recommend anyone looking for a new vehicle go to Guaranty Chevrolet as it was the best car buying experience I’ve ever had! More

They call themselves Guaranty Chevrolet for a reason. Great service and explained everything in great detail. Great service and explained everything in great detail. More

Brian Lax was amazing to work with. I will definitely be recommending him to others. I will definitely be recommending him to others. More

Andrew (service) and Eduardo (sales) were so helpful and the financing was seamless. Highly recommend this dealership. the financing was seamless. Highly recommend this dealership. More

As always, excellent service by Guaranty Chevrolet. Even though they are 400 miles from my primary home, I know they will make certain the service provided is 1) done right the first time, 2) done on Even though they are 400 miles from my primary home, I know they will make certain the service provided is 1) done right the first time, 2) done on time if not early, 3) competitive pricing, 4) with communication that keeps me informed. They provide the best experience of any dealership I have used owning GM products for 50 years. James Vega is the service agent that assures all goes perfectly. And he gets 5 stars too. More

The dealership is well run. Everyone is professional and knowledgeable and works with integrity. BRYAN LAX is a great sales person.. Everyone is professional and knowledgeable and works with integrity. BRYAN LAX is a great sales person.. More