Grubbs Volvo Cars

Worst car buying experience ever! I believe that because I was a woman, they thought I lacked care buying knowledge and tried to take advantage of me. I stopped by to look at a Volvo I believe that because I was a woman, they thought I lacked care buying knowledge and tried to take advantage of me. I stopped by to look at a Volvo XC90 on April 2nd; it was a Saturday, and as you can imagine it was a busy place. Found the right car, the sales guy Ben was patient, and he tried. The sales manager Shad in the "back" offered the bare minimum on my trade. KBB on the Grubbs Volvo website was offering $7200 more than what they first showed me. After I refused the first offer, they quickly went up by 5,500. The rest of the process was deceitful, promising to take off the dealer add-ons and not reveal the interest rate, only payments, and terms. After wasting 5 hours of a Saturday, I left the dealership and regretted ever having stopped at Grubbs Volvo. I have since purchased a Volvo at a Dallas Volvo dealership and had an exceptional experience. More

They did not really respond timely. By the time they finally got back to me, the car I wanted had been sold. Overall a disappointing experience. Everyone was polite when they did communicate with me, th finally got back to me, the car I wanted had been sold. Overall a disappointing experience. Everyone was polite when they did communicate with me, though. I'm sure they're busy, so I understand. More

Great patience. Quick and reliable customer service. Responded to what you wanted and needed precisely. service. Responded to what you wanted and needed precisely. More

I have always felt confident that my car would be taken care of in the best professional manner and that I would leave having a good experience. Staff is respectful, knowledgeable and straightforward in co care of in the best professional manner and that I would leave having a good experience. Staff is respectful, knowledgeable and straightforward in communication. Prices are reasonable and competitive. I do not plan to go anywhere else for car care. More

Sammie was fast, personable, and direct. I appreciated that because I was going n a time constraint. I told him what I wanted and got it in 2 hours! that because I was going n a time constraint. I told him what I wanted and got it in 2 hours! More

Joe O’Day with Grubbs made for my best car buying experience yet yesterday. Seasoned at the job, he listened for what we wanted, he searched locally and regionally for trim packages and interiors ove experience yet yesterday. Seasoned at the job, he listened for what we wanted, he searched locally and regionally for trim packages and interiors over multiple weeks, he thoughtfully put together pricing with both dealer promotions and rebates, as well as finding employer discounts. He was patient, never pushy... thoughtful and helpful. We were purchasing a Volvo, but I’d suggest reach out to Joe for any branded car at Grubbs or a wider search. He is rarer than one-in-hundred, you don’t often find honest helpful sales reps like Joe. Reach out to him, you'll be glad you did. More

We had a great experience at Grubbs and I love my new car! Wes Kohler was awesome. He really worked with us and got us a great deal. He was very positive and enjoyable to talk to. Great guy! I would reco car! Wes Kohler was awesome. He really worked with us and got us a great deal. He was very positive and enjoyable to talk to. Great guy! I would recommend Grubbs Volvo! More

Fantastic experience with the new car sales of Grubbs Volvo. Daniel Anderson was extremely helpful with every aspect of our purchase. He was patient, knowledgeable and helpful. Volvo. Daniel Anderson was extremely helpful with every aspect of our purchase. He was patient, knowledgeable and helpful. More