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Grubbs Volvo Cars
Grapevine, TX
184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 184 reviews
December 20, 2021
They did not really respond timely. By the time they finally got back to me, the car I wanted had been sold. Overall a disappointing experience. Everyone was polite when they did communicate with me, th finally got back to me, the car I wanted had been sold. Overall a disappointing experience. Everyone was polite when they did communicate with me, though. I'm sure they're busy, so I understand. More
by FW
Employees Worked With
Mo Hasan
December 15, 2021
Despite some early hiccups in our search, working both with Wesley Mahaffey-Kohler who is the Volvo manager and especially with Whitney Belfer in sales proved to be the experience we were looking for in p with Wesley Mahaffey-Kohler who is the Volvo manager and especially with Whitney Belfer in sales proved to be the experience we were looking for in purchasing our new Volvo! For example I was experiencing getting to know the tech side of my new car - Whitney brought a Volvo employee, who is a millennial (and probably grew up attached to a computer ) to my home to help me understand. Augustine offered any. help any time to me! That is only one example of the 'beyond the necessary' customer service I have experience. So if you are looking for an excellent, very safe and beautiful - go for the Volvo and go and ask for Whitney (or Wesley). More
by susan
Employees Worked With
Whitney Belfer, Wesley Kohler
October 14, 2021
In purchasing a new Volvo, everything about Grubbs is excellent, starting with the salesman, Daniel Anderson. He's very knowledgeable about the product, was efficient in placing our order, and did a fir excellent, starting with the salesman, Daniel Anderson. He's very knowledgeable about the product, was efficient in placing our order, and did a first class job of demonstrating the features upon delivery. He's low pressure and so is Arya in the the financial department which made the whole experience very pleasant. Highly recommended. More
by VolvoTexan
Employees Worked With
Ayra Farahmand, Daniel Anderson
August 21, 2021
I have always felt confident that my car would be taken care of in the best professional manner and that I would leave having a good experience. Staff is respectful, knowledgeable and straightforward in co care of in the best professional manner and that I would leave having a good experience. Staff is respectful, knowledgeable and straightforward in communication. Prices are reasonable and competitive. I do not plan to go anywhere else for car care. More
by Cakirven
Employees Worked With
Sammie Ogunniran 5 Stars
August 19, 2021
Sammie was fast, personable, and direct. I appreciated that because I was going n a time constraint. I told him what I wanted and got it in 2 hours! that because I was going n a time constraint. I told him what I wanted and got it in 2 hours! More
by Hannahp553
Employees Worked With
Sammie O
May 09, 2021
Joe O’Day with Grubbs made for my best car buying experience yet yesterday. Seasoned at the job, he listened for what we wanted, he searched locally and regionally for trim packages and interiors ove experience yet yesterday. Seasoned at the job, he listened for what we wanted, he searched locally and regionally for trim packages and interiors over multiple weeks, he thoughtfully put together pricing with both dealer promotions and rebates, as well as finding employer discounts. He was patient, never pushy... thoughtful and helpful. We were purchasing a Volvo, but I’d suggest reach out to Joe for any branded car at Grubbs or a wider search. He is rarer than one-in-hundred, you don’t often find honest helpful sales reps like Joe. Reach out to him, you'll be glad you did. More
by JT
Employees Worked With
Joe O'Day
January 09, 2021
We had a great experience at Grubbs and I love my new car! Wes Kohler was awesome. He really worked with us and got us a great deal. He was very positive and enjoyable to talk to. Great guy! I would reco car! Wes Kohler was awesome. He really worked with us and got us a great deal. He was very positive and enjoyable to talk to. Great guy! I would recommend Grubbs Volvo! More
by DMM
Employees Worked With
Wes Kohler
December 29, 2020
Fantastic experience with the new car sales of Grubbs Volvo. Daniel Anderson was extremely helpful with every aspect of our purchase. He was patient, knowledgeable and helpful. Volvo. Daniel Anderson was extremely helpful with every aspect of our purchase. He was patient, knowledgeable and helpful. More
by Ron L
Employees Worked With
Daniel Anderson
December 10, 2020
I had a great experience today at Grubbs-Grapevine. Adam and Tyrone are exceptional representatives. They were patient, kind and extremely personable. It felt like I had known them for ages. The entire expe and Tyrone are exceptional representatives. They were patient, kind and extremely personable. It felt like I had known them for ages. The entire experience was great and I wouldn't have asked for anything better. Good job Grubbs on providing exceptional customer service to your buyers. More
by Jo
Employees Worked With
Seth Levin
