Grubbs Volvo Cars

Be aware when you sign paperwork for used car with Grubbs. Salesman who sold car to us seemed very nice and honest and told us to sign the paper and he will fill out contingency as we asked and told h Grubbs. Salesman who sold car to us seemed very nice and honest and told us to sign the paper and he will fill out contingency as we asked and told him to, on used S90. We were told paperwork we were filling are just formality for manager who will later fill real paperwork. We were than made to wait 3 hours and by the time we were in financial person’s office it was very dark and late that dealership was closing. We were given the car without filling out contingency as discussed. Next morning we noticed quite a few things unaddressed and car given to us in same condition as it was. Since contingency was not filled defects is now our responsibility. We had bought the insurance that costed us thousands and so dropped our car to them to fix issues under Warrenty. We were given a loaner with contingency on miles we can drive. It has been three weeks and we still don’t have our car and no response from dealership on our messages for work related trip that is more than contingent mileage. Overall I felt this dealership is not ethical or honest. I would not buy another car from them. I have purchased car few years back from another dealer and dealings were very clear , honest and no surprises ( Sewell). Stay away from Grubbs!!! More

My XC90 2022 has had AC repairs done 3 times in the last 2 years, and the problem has not been resolved. It smells like mold and no one has fixed the problem at the dealer 2 years, and the problem has not been resolved. It smells like mold and no one has fixed the problem at the dealer More

Thank you Matt for being a great representative for Grubbs. You made my car buying experience smooth and stress free. I would recommend my friends and family Grubbs. You made my car buying experience smooth and stress free. I would recommend my friends and family More

The purchase of my XC60 was my first Volvo experience. I had been a lifelong Chevy buyer until my last one met its demise. I chose to look at some new brands for me and met up with Ryan Russell. I had pla I had been a lifelong Chevy buyer until my last one met its demise. I chose to look at some new brands for me and met up with Ryan Russell. I had plans to go see other brands and other salesmen but one meeting with Ryan and I instantly knew this was the place for me. He was a great welcome into the Volvo family. I will absolutely be buying from him again, and I already have plans for my NEXT Volvo! I am in love with my purchase and the buying process was so smooth it was a welcome experience and needed. More

The team was very helpful. My experience could not have been any better. If I have any need of a new car in the future I will definitely return to this dealership. My experience could not have been any better. If I have any need of a new car in the future I will definitely return to this dealership. More

The best service ever! More then satisfied with provided support and offered options. In fact didn't expected such additional benefits. More then satisfied with provided support and offered options. In fact didn't expected such additional benefits. More

I want to say a special thank you to all the professionals at Grubbs Volvo in Grapevine and especially to James Mubiru, our sales liaison. Both my wife and I believe he did a fantastic job. We b professionals at Grubbs Volvo in Grapevine and especially to James Mubiru, our sales liaison. Both my wife and I believe he did a fantastic job. We both know that car sales is a tough business for everyone involved, but James aces the course. His patience and professional demeanor is what sets him apart. As an aside past experience with Grubbs excellent Service department is what brought me back to Grubbs. A decision made well. Our thanks to all. More

Our experience was extremely bad with Grubbs volvo. There was a big difference in what sales guy told before the purchase and what Finance director told while signing the paper work. Finance representa There was a big difference in what sales guy told before the purchase and what Finance director told while signing the paper work. Finance representative was extremely unprofessional and he was building pressure on us to buy extra packages when we already made it clear to him that we arent interested. Also, on the day of delivery, the car given to us wasn't clean, not washed, the tint wasn't done coreectly, the seats inside had marks on them, the water tank for wiper is empty and dried out. It don't feel like we purchased a brand new car. James was good in communication and he did great job until we decided that we are purchasing the car, but everything after that went downhill. There were so many things that were miscommunicated to us and I regretted making a decision to go with Grubbs. Probably this was my last purchase at Grubbs and never returning or recommending my friends and family to purchase at Grubbs. More

Easy to work with people, great customer service. I had an excellent experience at Grubbs. I had an excellent experience at Grubbs. More

It was a wonderful pleasant experience. Overall process was nice and all sales representatives were helping Overall process was nice and all sales representatives were helping More