Grubbs Volvo Cars Central Houston
Houston, TX
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Great experience. Friendly salesman. No pressure and very knowledgeable. Also worked out good finance and reasonable trade-in offer. Friendly salesman. No pressure and very knowledgeable. Also worked out good finance and reasonable trade-in offer. More
I had a great experience buying my car! Brent could not have been better. He made me feel comfortable. You can tell he genuinely cares and enjoys what he does. As for the purchasing/financi Brent could not have been better. He made me feel comfortable. You can tell he genuinely cares and enjoys what he does. As for the purchasing/financing I was in and out in less than 2 hours. Really couldn’t have asked for much more. The car looked immaculate when I drove it off the lot. Very impressed with Grubbs. More
I worked with Jason and he was great! Was very patient with me, didn’t try pressure me or try to oversell me on anything. Explained the process well; wasn’t planning to purchase today but Was very patient with me, didn’t try pressure me or try to oversell me on anything. Explained the process well; wasn’t planning to purchase today but the customer service sealed the deal. More
Great experience at Grubbs from the online search, to the sales office, to financing, and all the way home. Great car and an excellent place to buy a car. sales office, to financing, and all the way home. Great car and an excellent place to buy a car. More
Worst experience I’ve ever had with a dealership and car buying experience. As soon as the paperwork was signed they couldn’t care less. Sold a defective car in and out of the shop 5 times and still there buying experience. As soon as the paperwork was signed they couldn’t care less. Sold a defective car in and out of the shop 5 times and still there with no end in sight. Tried getting help from my sales person Cynthia and no return of request to speak to manager. After paperwork was signed she kept saying it was another departments problem. Left several voice messages and they couldn’t care less. Buyers be ware there’s a reason the prices are lower than competitors. I met another customer while waiting one time for my car in service and they stated the same with their car being in the shop for the 4th time same issue. These are new “cars” and yet they require so many service trips. I regret the day I stepped foot in that dealership. Got the car December 31st and haven’t had it in my possession for more than a few weeks because the “service department” can’t fix the issue my car has been in the shop since February 2 nd with no end in sight it could be weeks or months but no updates other than I don’t know we need to order a part. Good luck if you go with this dealership. More
The team at Grubbs Volvo made me feel welcome and important. John Henry was super patient with my hectic schedule. Sometimes patience and not being too forceful is what helps close deals. important. John Henry was super patient with my hectic schedule. Sometimes patience and not being too forceful is what helps close deals. More