585 Reviews of Grubbs Nissan - Service Center
Great service I was in and out in less than an hour for repair work I needed done. I will definitely be back! Very professional staff and friendly. I was in and out in less than an hour for repair work I needed done. I will definitely be back! Very professional staff and friendly. More
Service Jeff Norris and Ted Levie excellent as always. Ted is the reason that I still use my 1991 Pathfinder as my main vehicle It has almost 350,000 m Jeff Norris and Ted Levie excellent as always. Ted is the reason that I still use my 1991 Pathfinder as my main vehicle It has almost 350,000 miles on it and still going strong More
Great Service Team The Entire Team was great. From initial call to bringing my car around was wonderful. Service like that make people trust what the service their getti The Entire Team was great. From initial call to bringing my car around was wonderful. Service like that make people trust what the service their getting. More
Excellent service!! My visit was so pleasant. From my arrival to departure the staff were gracious and helpful in answering my questions. Nice dealership. I’ll be back. My visit was so pleasant. From my arrival to departure the staff were gracious and helpful in answering my questions. Nice dealership. I’ll be back. More
Grubbs Nissan has the best service. Period! We took our new Altima for a scheduled oil change. Service was excellent as usual and Mr. Siddarriss Swann, who sold us the Altima, spotted us at the We took our new Altima for a scheduled oil change. Service was excellent as usual and Mr. Siddarriss Swann, who sold us the Altima, spotted us at the service center and immediately came over to say hello and to make sure we were being taken care of. Service is always great at Grubbs Nissan- we should know, because we’ve bought three cars from Grubbs and we always feel like VIP because of people like Siddarriss Swann and the excellent customer service we’ve come to expect and love. Thank you Grubbs! More
Excellent service It was just a screw in the tire, but Ramon made sure it was covered and got it changed quickly. Service people were friendly and very professional. It was just a screw in the tire, but Ramon made sure it was covered and got it changed quickly. Service people were friendly and very professional. More
Determined They were persistent in finding the problem and got my truck back to me the same day. The tech was very knowledgeable! I will use there service again They were persistent in finding the problem and got my truck back to me the same day. The tech was very knowledgeable! I will use there service again More
Grubbs Nissan Service is Top Notch I purchased my vehicle from another dealership but I have it serviced at Grubbs Nissan because the service department is staffed with highly trained a I purchased my vehicle from another dealership but I have it serviced at Grubbs Nissan because the service department is staffed with highly trained and competent staff. I worked with Jeff and he was personable, knowledgeable and professional. He didn't try to sell me anything extra and I didn't feel pressured and he kept me updated about my vehicle. The prices are extremely reasonable. Norman was my technician and it was obvious that he is highly skilled and trained! Thank you Grubbs Nissan Service Department for such a positive experience in a stressful situation! More
Horrible service experience Worst Nissan dealership in the area. I made service appointment for 8:00 am Saturday morning. Upon my arrival there was no less than 25 cars in fro Worst Nissan dealership in the area. I made service appointment for 8:00 am Saturday morning. Upon my arrival there was no less than 25 cars in front of me. The dealer was clearly overwhelmed as there was only 2 service advisors working. After waiting 40 minutes to speak to an advisor I was told the wait time was 3 to 4 hours for an oil change. When I questioned the young man who was working with me I was told there was a lot of walk ins. So the wait was especially long. Why do they take appointments if walk-ins take priority. I will not return. More
Terrible customer service.!!! Every other interaction resulted in me getting lied to! I would leave a message on voicemail and it would take hours to get a response. They had the Every other interaction resulted in me getting lied to! I would leave a message on voicemail and it would take hours to get a response. They had the car a week and I was about ready to send a wrecker to pick it up and send it to real mechanic. I guess it is back to Fort Worth Nissan. More