Grubbs Nissan of Tulsa

Grubbs Nissan of Tulsa does NOT honor the internet sale price, and they also couldn’t explain why I was paying more for the car upon finance terms discussion. I was promised the internet sale price and wou price, and they also couldn’t explain why I was paying more for the car upon finance terms discussion. I was promised the internet sale price and wouldn’t have agreed to look at the car if I knew it was going to be over budget. I made it very clear the day before that I wanted my payment below $400. The new 2025 Nissan Kicks was listed online for $21,600 (internet sale price) but decided to make me pay more at $24,000 (this would be the price I paid for their car before any of my trade in numbers or down payment was factored in). When I proceeded to ask them why they would not honor the internet sale price Napoleon kept getting more angry, rudely making fun of my terms and my trade in. He also did this out in the open before I had to ask to go to a more private office to discuss everything. My trade in was also made fun of multiple times by Napoleon. He called my 2014 Mini Cooper a “PT Cruiser” multiple times and acted like it was a piece of xxxx. I thought he was joking at first but definitely was not when he repeated it over and over again. I couldn’t think of it in the moment because I’ve never been harassed or treated with that much disrespect in my life but should have reminded him that Chrysler's are a piece of xxxx. Mini’s are made by BMW which from what I can recall is a luxury car brand. Before you go “hard” on customers, Napoleon remember I can spread this like wildfire how horrible I was treated and tell everyone I know in the area to NEVER shop at this location. I want to personally let you know that I will be reaching out to the owners, Grubbs family of dealerships based out of Grapevine,TX and let them know how horribly I was treated. DO NOT SHOP HERE!!! More

Andrew help us a lot regarding the car we want to purchased.God bless Nissan tulsa purchased.God bless Nissan tulsa More

Great experience, in and out in an afternoon, no need to make multiple trips. They helped me with my previous car as well! make multiple trips. They helped me with my previous car as well! More

This dealership really helped me pick a car that was my type, Emily Matthey is a great saleswoman. Great deeds are for the better type, Emily Matthey is a great saleswoman. Great deeds are for the better More

I got to work with Farouq and Mike at the dealership. I've bought a few vehicles from them now and they are very helpful! I've bought a few vehicles from them now and they are very helpful! More

The service here is unmatched. You can tell the employees work very hard and pride themselves on taking care of their customers and giving great deals. The buying process is smooth You can tell the employees work very hard and pride themselves on taking care of their customers and giving great deals. The buying process is smooth and painless and the facilities are nice and clean. More

After visiting several dealerships to test drive cars, Nissan of Tulsa was by far the best! The team listened to what I wanted and made it happen. Joey, my sales associate, and Dylan, the internet manager Nissan of Tulsa was by far the best! The team listened to what I wanted and made it happen. Joey, my sales associate, and Dylan, the internet manager, both worked hard to get me into the car I wanted for the payment I wanted. It was a very clean and comfortable facility. They provided coloring books for my daughter, and other sales associates even stopped by to check on her and bring her snacks! It was a great experience, and I would recommend them to anyone looking for a new vehicle. More