Grubbs Nissan

They are selling lemons I've had 3 pre-owned vehicle's from Grubbs in the past 4 months and 2 of them broke up on me within 2 weeks and after I purchased. Wanted my money bac I've had 3 pre-owned vehicle's from Grubbs in the past 4 months and 2 of them broke up on me within 2 weeks and after I purchased. Wanted my money back after the second car broke down they said not happening so after all that I ended up having to purchase another car pay even more money then I attended to pay and it's been about 1.5 months and now it at the dealership and they r telling me I have to pay them to check and see what's wrong with xxx. I'm out about $13,000 cash paying for checks and getting different things fix that dealership should have notice b4 selling. I've tried contacting owners,gm,sm's and all no one returns my call or they never answer. Would recommend anyone to shop for cars at grubb Nissan or any other Grubbs dealership in the world More

Internet Price is a big lie.. WORST service I ever had, no respect to customers. Price on the Internet is not true, it is only to bring you in then the price went up by few THOUSAN WORST service I ever had, no respect to customers. Price on the Internet is not true, it is only to bring you in then the price went up by few THOUSANDS! Be careful dealing with this Grubbs Nissan.. Very Bad Experience. I will never go back or recommend anyone to do business with them. More

Horrible customer service They were deceptive when selling the vehicles about the service completed by the dealership. I was advised 5 months into ownership that various fluids They were deceptive when selling the vehicles about the service completed by the dealership. I was advised 5 months into ownership that various fluids were contaminated and the spark plugs were the ORIGINAL spark plugs on my 2007 vehicle. If it was serviced by them in August prior to purchase then that's a problem. When you return for oil changes it always takes in excess of 2 hours. This last oil change the gave me a dirty complimentary wash and damaged the antennae and wiper on my vehicle. No one bothered to say anything till I noticed it. My experience with Grubbs Nissan has not been one that I would not encourage my family or friends to purchase there! More

Truely frustrated and disappointed x-customer###lost I am a frequent flying customer, 2 Nissans and a loyal customer always recommending this locations to friends and family. I normally drop off vehicles I am a frequent flying customer, 2 Nissans and a loyal customer always recommending this locations to friends and family. I normally drop off vehicles and get into a complimentary rental. But this particular day they were closing and put me a rental which was in need of maintenance, but I was in rush to get back to bday party where my son was in didn't pay the lights any mind. Returned car and explained lights where on when I left, but I got treated like my business is not respected. Told tire pressure light was on because a nail was in tire, which they made me pay for $148.16. I feel like they should have went half meeting me half way because it was a two way street, just like when they broke my hood bug shield and me being reasonable paid half although is was not broke when I brought in for service... P.S rental manager Stephanie customer retention sucks... More

JUST BOUGHT THE CAR IN SEPTEMBER 2015 I just purchased a vehicle in September of 2015 from the GRUBBS USED VEHICLE DEALERSHIP IN EULESS, TX and I will say that they did help me get the veh I just purchased a vehicle in September of 2015 from the GRUBBS USED VEHICLE DEALERSHIP IN EULESS, TX and I will say that they did help me get the vehicle for the price I wanted, so I will say thank them for that; however, a month after I drove the vehicle home the problems began. Being the owner of a new vehicle is exciting so I drove the car to a near by car wash, began to wash the car and the PAINT BEGAN TO COME OFF THE HOOD OF THE CAR, THEN THE ENGINE LIGHT CAME ON ALONG WITH OTHER PROBLEMS. Obviously, I returned to the dealership to have the problem solved. The car was taken in for service, BUT AGAIN ONCE THE VEHICLE WAS RETURNED THE PAINT CAME OFF THE SAME SPOT AGAIN AND THE ENGINE LIGHT CAME ON AGAIN. I returned to the dealership and explained my problem to the people that were involved with the sale. Again, the car was taken in for repair. Can you guess what happened next? ENGINE LIGHT CAME AGAIN!!!!!! I completely understand that the vehicle is used, but I HAVEN'T EVEN OWNED THE VEHICLE FOR MORE THAN 3 MONTHS!!!! I'm really starting to feel as if they were just trying to cover up the problem until the warranty expired. I don't know what else to say. More

I was impressed with the respect and patience of your staff. I am so glad that I fill out an application . Aziz was very nice and respectful and patient. He helped me get a Nissan s I am so glad that I fill out an application . Aziz was very nice and respectful and patient. He helped me get a Nissan s More

Great customer service The staff was attentive and unlike other car dealerships, there was no run around and they gave me timely service without long waits. Will definitely The staff was attentive and unlike other car dealerships, there was no run around and they gave me timely service without long waits. Will definitely recommend to a friend. More

Not a happy customer When going through finance- do not buy the paint scratch and or deny repair unless they fully explain the detail behind the "coverage". They do not co When going through finance- do not buy the paint scratch and or deny repair unless they fully explain the detail behind the "coverage". They do not cover scratches or dings in paint on trim door pieces or cover light scratches elsewhere on the vehicle. I have had this coverage for 6 months and had it denied several times for door dings in the trim (which are not covered). Be sure to read the fine print- paint scratch and door ding coverage does not actually cover the most common issues. The service supervisor said, "it's not my problem- you should go talk to the person you bought it from"... I bought it from your dealership... More

HORRIBLE DEALERSHIP Purchased a car in May. Everyone who buys a car gets 4 oil changes in their first year of ownership free of charge. I was denied service because of Th Purchased a car in May. Everyone who buys a car gets 4 oil changes in their first year of ownership free of charge. I was denied service because of The GM. He was extremely rude to me. STEER CLEAR OF THIS DEALER!! More