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Grubbs Nissan
Bedford, TX
1,047 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,047 reviews
January 14, 2020
The experience was very good. Everyone was very courteous. thank you for everything. The waiting area was very clean. Also staff was great. Thank you courteous. thank you for everything. The waiting area was very clean. Also staff was great. Thank you More
by marusty
Employees Worked With
Danny Wilkins
January 09, 2020
Damage passenger rear light I brought my vehicle in for rear taillight damage that was sustained while doing trim repair. After addressing the issue with service, I was told the I brought my vehicle in for rear taillight damage that was sustained while doing trim repair. After addressing the issue with service, I was told they weren't responsible for the damage, which clearly correlates to the before mentioned installment. The service manager, Brian Santos, refused to accept liability for their poor installation. Sad!!!! More
by iwicks
January 09, 2020
Grubbs is an AWESOME DEALERSHIP, AND I WOULD RECOMMEND THEM TO EVERYONE I KNOW, AND EVERYONE THERE DOES THEIR JOBS WITH EXCELLENCE. Love it! SUPERB THEM TO EVERYONE I KNOW, AND EVERYONE THERE DOES THEIR JOBS WITH EXCELLENCE. Love it! SUPERB More
by janiedefield
December 29, 2019
Great service, we got the car with the payment we were looking for. The only thing is that they won’t give us options just wanted us to try one car and that’s it. looking for. The only thing is that they won’t give us options just wanted us to try one car and that’s it. More
by Annie, Keene TX
December 21, 2019
it was good..........I just want the behavior improved. other than that it remains to be seen if you keep the same satisfaction level or not. other than that it remains to be seen if you keep the same satisfaction level or not. More
by KIS_HIF
Employees Worked With
Other Employees :
Danny Wilkins, Said Aboukar, Mylake Green, Jimmy Carey, Alex Diaz, Rod Franklin, Jerry Creach, Reuben McVeigh
December 18, 2019
False Advertisement Very disappointed in this dealership. My husband and I went to Grubbs Nissan back in 2016 trying to trade up into something better and after spending Very disappointed in this dealership. My husband and I went to Grubbs Nissan back in 2016 trying to trade up into something better and after spending hours there getting my car appraised, test driving and picking out a car we went to talk numbers and got side swiped by their "Final Pricing" and ended up leaving making no deals. Come 2019 and the dealership is advertising big sales deals with rebates, up to $3k over KBB suggested and we decided to try them one more time to see if hopefully they improved the way they did business but sadly no. I was hoping they'd give me a better "deal" than just $500 over KBB but would not and when the vehicle we originally wanted posted online was suddenly a higher amount then advertised the previous day they told us all their vehicles have about $3k in accessories on them and when we requested a vehicle without the additional they told us that wasn't possible and that it was online in the fine print. Thankfully we had a screenshot of the vehicle we were originally looking to trade up into and that's when the rest of the false advertisement and b.s. with it's all in the fine print. The way this dealership does business with false advertising vehicles for one price then providing way higher numbers after they get you in the door is bad business. We would have loved to have gotten the vehicle they advertised at the price originally listed online but once again same sales tactics just to get people in the door, waste everyone's time and run people's credit to make it look like they have higher numbers than they truly do. Customer Service and Friendliness is on point until they get you in the door and you can prove they are running a scam on you then their whole persona changes and they trying to tell you other dealerships are doing it too. More
by Vixen
Employees Worked With
Could't recall
December 14, 2019
This is the only dealership my car has ever been serviced by and it’s been over 2yrs. Great customer service. Professionalism. Knowledgeable about cars. I mean I’m just pleased all around with this dealershi by and it’s been over 2yrs. Great customer service. Professionalism. Knowledgeable about cars. I mean I’m just pleased all around with this dealership. More
by AdrienneKorday
December 11, 2019
Customer service from this dealer leaves a good impression to customers like myself. I really appreciate your employee named Jimmy Carey, which makes Nissan great! impression to customers like myself. I really appreciate your employee named Jimmy Carey, which makes Nissan great! More
by Mark
Employees Worked With
Jimmy Carey
December 02, 2019
Fantastic experience I had a flat tire and unfortunately realized we did not have the key to the wheel locks. Melissa was so helpful in explaining what I needed to do. We I had a flat tire and unfortunately realized we did not have the key to the wheel locks. Melissa was so helpful in explaining what I needed to do. We had the car towed to Grubbs, She and Jose the service adviser were in constant contact with me. I ended up needling a new tire. My car was ready within mere hours of being towed there, Melissa and Jose gave me fantastic customer service, and made a really bad day so much better. More
by statsch
Employees Worked With
Melissa, Jose
November 06, 2019
Nobody treats you better than Grubbs! Everyone at Grubbs is courteous, professional, attentive and helpful. They really treat you like family! I highly recommend this dealership to anyone Everyone at Grubbs is courteous, professional, attentive and helpful. They really treat you like family! I highly recommend this dealership to anyone who cares about superior customer service and value! More
by MsLewis
Employees Worked With
Other Employees :
Siddarriss Swann, Danny Wilkins, Said Aboukar, Darren Mitchell
