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Grubbs Nissan

Bedford, TX

4.7
974 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
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310 Airport Freeway

Bedford, TX

76022

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Showing 974 reviews

May 10, 2019

DON'T BUY A CAR FROM GRUBBS NISSAN DON'T BUY A CAR FROM GRUBBS NISSAN! ALL THEY WANT TO DO IS GET YOUR MONEY FOR THE CAR AND THAT'S IT. FORGET ABOUT CUSTOMER SERVICE AND MAKING SURE THA More

by Stefani Suits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Black
May 31, 2019 -

Grubbs Nissan responded

Mrs. Suits, we are very sorry to hear this and would like to apologize for the negative experience you had. Rest assured, this is not the level of customer care we strive for. Please call our General Manager, Ethan Lee, at 817-786-4818. Thank you.

May 09, 2019

Great Experience!!! Vince was wonderful and is an absolute professional! He sent a video of the car prior to our arrival and thoroughly explained all aspects of the car. More

by RanceP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameer Shallwani, Vincent Wilson
Jun 12, 2019 -

Grubbs Nissan responded

Rance, we're so glad that you had a great experience here at Grubbs Nissan! Thank you for taking the time to leave us this feedback!

May 08, 2019

Great Place I have purchased 8 vehicles from Grubbs and the experience has gotten better and the people have gotten friendlier each time. I highly recommend to ev More

by Wayho1450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher O'Canas
Jun 12, 2019 -

Grubbs Nissan responded

Thank you so much for your positive feedback and recommendation! Please let us know if there is ever anything else we can do for you!

May 03, 2019

Excellent service It was just a screw in the tire, but Ramon made sure it was covered and got it changed quickly. Service people were friendly and very professional. More

by lgenlewis62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Rodriguez
Jul 11, 2019 -

Grubbs Nissan responded

We're so glad that you had a great experience here at Grubbs Nissan! Thank you for taking the time to leave us this feedback!

May 02, 2019

Purchase a new car. Great quality customer service provided by Kevin Leach. He went out his way to make certain that I was given the best deal possible for the right pric More

by arill88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leach
Jul 11, 2019 -

Grubbs Nissan responded

We really appreciate the excellent rating! Thank you for taking the time to leave us this feedback!

April 29, 2019

Great customer service! Very. Nice buying experience. Your employees are knowledgeable, helpful, friendly professional and attentive. We would not hesitate to recommend to f More

by Gene and carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aziz Rahman
Jul 11, 2019 -

Grubbs Nissan responded

We're so glad to hear this, Gene and Carol! Thank you for your continued business and for taking the time to leave us this review!

April 27, 2019

Very pleasant experience our sales consultant, sales director and finance manager was all very professional, friendly and worked quickly to get us completed in a timely manner More

by Bruce042019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wang, Mylake Green
Jul 11, 2019 -

Grubbs Nissan responded

Bruce, thank you so much for your positive feedback and recommendation! Please let us know if there is ever anything else we can do for you!

April 18, 2019

Determined They were persistent in finding the problem and got my truck back to me the same day. The tech was very knowledgeable! I will use there service again More

by Kelsey1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Grubbs Nissan responded

Thank you for taking the time to review our store. I am glad to hear that we will be your top choice when it comes to car shopping and service! We look forward to welcoming you back soon!

April 13, 2019

Grubbs Nissan Service is Top Notch I purchased my vehicle from another dealership but I have it serviced at Grubbs Nissan because the service department is staffed with highly trained a More

by PHOENIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Grubbs Nissan responded

Phoenix, we're so glad that you had a great experience here at Grubbs Nissan! Thank you for taking the time to leave us this feedback!

April 05, 2019

Love my Maxima I didn’t know if I wanted an Altima or a Maxima. When I test drive the Maxima, I was sold!! My salesman had so much information about the safety featu More

by Rachel loves her Maxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales-Trent Adams. Finance-Primitvo Sanchez
Jul 11, 2019 -

Grubbs Nissan responded

Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.

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