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Grubbs Nissan

Bedford, TX

4.7
974 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
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310 Airport Freeway

Bedford, TX

76022

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Showing 974 reviews

June 12, 2019

Excellent service! Excellent service. Friendly staff. I was in and out within less than an hour. Fast, convenient, professional and affordable service Will return for More

by LFOD2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Weishuhn
Jul 09, 2019 -

Grubbs Nissan responded

Thank you for taking the time to review our store. I am glad to hear that we will be your top choice when it comes to car shopping and service! We look forward to welcoming you back soon!

June 10, 2019

Horrible Ive been coming to this dealership for a while and had no issue until today when i went to get my oil changed and my tires rotated. After i left, the More

by Cren
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Ortega
Jun 12, 2019 -

Grubbs Nissan responded

We would like to apologize for any negative experience you may have encountered on our behalf. Rest assured, this is not the level of customer care we strive for. In an effort to make things right, please call our General Manager, Ethan Lee, at 817-786-4818. Thank you.

June 04, 2019

Excellent service. I’ve been coming to Grubbs for service for several years. Jeff Norris as always helped me and is always very helpful and tells me if anything needs r More

by Grubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Grubbs Nissan responded

We really appreciate your positive feedback! Thank you for taking the time to leave us this review. We hope that you will come back and see us again soon!

June 02, 2019

This place is a joke My husband bought a car from this dealership and the Finance company was waiting for information on his employer but my husband did what he had to do More

by Mbomarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shantai Isom
Jun 12, 2019 -

Grubbs Nissan responded

We would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation so that we can try to make things right. If you wouldn’t mind giving our GM, Ethan Lee, a call at 817-786-4818 at your earliest convenience, it would be greatly appreciated. Thank you!

May 31, 2019

Sales and finance lies and cheats with baits and switches Refused to sell us a used car on an advertisement price. Bait and switched us to a new car. Then upon going to the finance department we ABSOLUTELY More

by Mpryce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Haydin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TU NGUYEN Finance , Shantai Isom
May 31, 2019 -

Grubbs Nissan responded

Mr. Price, We would like to extend to you our apologies regarding your most recent visit here at Grubbs Nissan. We would greatly appreciate the opportunity to discuss this with you further, as we'd like to clear up any misunderstanding. If you’d be willing, please call our General Manager, Ethan Lee, at 817-786-4818. Thank you, and have a great day!

May 31, 2019

Great service I was in and out in less than an hour for repair work I needed done. I will definitely be back! Very professional staff and friendly. More

by lindalou57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Grubbs Nissan responded

Thank you for taking the time to review our store. I am glad to hear that we will be your top choice when it comes to car shopping and service! We look forward to welcoming you back soon!

May 28, 2019

Service Jeff Norris and Ted Levie excellent as always. Ted is the reason that I still use my 1991 Pathfinder as my main vehicle It has almost 350,000 m More

by Pathfinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Levie
Jun 12, 2019 -

Grubbs Nissan responded

Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.

May 24, 2019

Great Service Team The Entire Team was great. From initial call to bringing my car around was wonderful. Service like that make people trust what the service their getti More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Wilkins
Jun 12, 2019 -

Grubbs Nissan responded

JJ, we're so glad that you had a great experience here at Grubbs Nissan! Thank you for taking the time to leave us this feedback!

May 24, 2019

Excellent service!! My visit was so pleasant. From my arrival to departure the staff were gracious and helpful in answering my questions. Nice dealership. I’ll be back. More

by Andy9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantai Isom, Taylor Robinson
Jun 12, 2019 -

Grubbs Nissan responded

We really appreciate the excellent rating! Thank you for taking the time to leave us this feedback!

May 11, 2019

Grubbs Nissan has the best service. Period! We took our new Altima for a scheduled oil change. Service was excellent as usual and Mr. Siddarriss Swann, who sold us the Altima, spotted us at the More

by FamilyValues247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siddarriss Swann
Jun 12, 2019 -

Grubbs Nissan responded

Thank you for writing this fantastic review and giving us such a high star rating! Please let us know if there is ever anything else we can do for you!

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