Grubbs Nissan
Bedford, TX
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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it was good..........I just want the behavior improved. other than that it remains to be seen if you keep the same satisfaction level or not. other than that it remains to be seen if you keep the same satisfaction level or not. More
False Advertisement Very disappointed in this dealership. My husband and I went to Grubbs Nissan back in 2016 trying to trade up into something better and after spending Very disappointed in this dealership. My husband and I went to Grubbs Nissan back in 2016 trying to trade up into something better and after spending hours there getting my car appraised, test driving and picking out a car we went to talk numbers and got side swiped by their "Final Pricing" and ended up leaving making no deals. Come 2019 and the dealership is advertising big sales deals with rebates, up to $3k over KBB suggested and we decided to try them one more time to see if hopefully they improved the way they did business but sadly no. I was hoping they'd give me a better "deal" than just $500 over KBB but would not and when the vehicle we originally wanted posted online was suddenly a higher amount then advertised the previous day they told us all their vehicles have about $3k in accessories on them and when we requested a vehicle without the additional they told us that wasn't possible and that it was online in the fine print. Thankfully we had a screenshot of the vehicle we were originally looking to trade up into and that's when the rest of the false advertisement and b.s. with it's all in the fine print. The way this dealership does business with false advertising vehicles for one price then providing way higher numbers after they get you in the door is bad business. We would have loved to have gotten the vehicle they advertised at the price originally listed online but once again same sales tactics just to get people in the door, waste everyone's time and run people's credit to make it look like they have higher numbers than they truly do. Customer Service and Friendliness is on point until they get you in the door and you can prove they are running a scam on you then their whole persona changes and they trying to tell you other dealerships are doing it too. More
This is the only dealership my car has ever been serviced by and it’s been over 2yrs. Great customer service. Professionalism. Knowledgeable about cars. I mean I’m just pleased all around with this dealershi by and it’s been over 2yrs. Great customer service. Professionalism. Knowledgeable about cars. I mean I’m just pleased all around with this dealership. More
Customer service from this dealer leaves a good impression to customers like myself. I really appreciate your employee named Jimmy Carey, which makes Nissan great! impression to customers like myself. I really appreciate your employee named Jimmy Carey, which makes Nissan great! More
Fantastic experience I had a flat tire and unfortunately realized we did not have the key to the wheel locks. Melissa was so helpful in explaining what I needed to do. We I had a flat tire and unfortunately realized we did not have the key to the wheel locks. Melissa was so helpful in explaining what I needed to do. We had the car towed to Grubbs, She and Jose the service adviser were in constant contact with me. I ended up needling a new tire. My car was ready within mere hours of being towed there, Melissa and Jose gave me fantastic customer service, and made a really bad day so much better. More
Nobody treats you better than Grubbs! Everyone at Grubbs is courteous, professional, attentive and helpful. They really treat you like family! I highly recommend this dealership to anyone Everyone at Grubbs is courteous, professional, attentive and helpful. They really treat you like family! I highly recommend this dealership to anyone who cares about superior customer service and value! More
Danny completed service as stated and all employees were courteous and efficient. Danny also made me feel confident the service was required to keep me safe in my car. courteous and efficient. Danny also made me feel confident the service was required to keep me safe in my car. More
Quick check in they gave me a ride home then a ride back to pick up a loan car very nice people all involved only one concern is how long it took to get a part still I had their loan car so not really comp to pick up a loan car very nice people all involved only one concern is how long it took to get a part still I had their loan car so not really complaining all in all good More
Excellent employee very professional. I coming back to change the oil and filter o to a little long but it reasonable so team good luck for next year. change the oil and filter o to a little long but it reasonable so team good luck for next year. More
I keep coming back to GRUBBS NISSAN they have treated me excellent each time I’ve gone and because of this, my Daughter bought a Nissan excellent each time I’ve gone and because of this, my Daughter bought a Nissan More