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Grubbs Nissan
Bedford, TX
1,047 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,047 reviews
February 11, 2021
The dealership did a nice job. Just the service advisor, Jackie, needs to learn to get help on questions he doesn’t know. I asked him the maximum towing capacity of my Titan, by the vin number. He inst Jackie, needs to learn to get help on questions he doesn’t know. I asked him the maximum towing capacity of my Titan, by the vin number. He instead Google the information, which was generic, plus I already knew this. I wanted facts, so I don’t mess up my transission from to much weight. When I picked up my vehicle, I asked to speak with someone that could answer my question correctly and not with generic information. The shop service manager, Ted, was awesome !!! Completely understood my concern and helped me completely with figuring it out !!! Jacky needs to learn to not be ashamed, because he doesn’t have the understanding or knowledge. Just say so and tell the customer he will find someone who has the answers and then discuss it with the customer. More
by gem_dfw
Employees Worked With
Jacky Hoang
February 08, 2021
They were friendly,courteous,and very helpful.They come to tobvery quickly when you pull in the service department.They also explain everything to you if something is wrong with your car. to tobvery quickly when you pull in the service department.They also explain everything to you if something is wrong with your car. More
by Beckygill8
Employees Worked With
Buddy melvin
February 06, 2021
I would recommend the best customer service as well as sales people. Always fast service. If you don’t believe you need to be there in person so that you can rate that 5 star sales people. Always fast service. If you don’t believe you need to be there in person so that you can rate that 5 star More
by Carlotarodriguez71
Employees Worked With
Other Employees :
Donny Moon, Jacky Hoang, Hannah Moore, Gregory Lucio, Buddy Melvin
February 03, 2021
Service was excellent! Had to have some work done in a hurry; work was expeditious and excellent. Highly recomnend the Grubbs service department for any type of service. hurry; work was expeditious and excellent. Highly recomnend the Grubbs service department for any type of service. More
by lhodgson56
Employees Worked With
Buddy Melvin
January 30, 2021
I had a lot of work done on my truck at Grubbs. They provided me with a free truck to drive while mine was being worked on. Jacky was very helpful and communicated with me during the entire process. provided me with a free truck to drive while mine was being worked on. Jacky was very helpful and communicated with me during the entire process. More
by Dan
Employees Worked With
Jacky Hoang
January 30, 2021
I am always well taken care of at Grubbs Nissan. Bought my last five cars there. Excellent sales, service and parts. Wouldn’t go anywhere else my last five cars there. Excellent sales, service and parts. Wouldn’t go anywhere else More
by stevegergens
Employees Worked With
January 19, 2021
I bought my first Nissan from Grubbs in 2000 & the service department at Grubbs has ALWAYS been excellent. Bobby took very good care of me. Thank y'all once again!! service department at Grubbs has ALWAYS been excellent. Bobby took very good care of me. Thank y'all once again!! More
by Penni
Employees Worked With
Bobby Srianant
January 19, 2021
Went to service for state inspection. Very professional, courteous and polite. Interactions with several employees and all quite professional. Will be back for any other service needed for my Rogue. courteous and polite. Interactions with several employees and all quite professional. Will be back for any other service needed for my Rogue. More
by Fredaclement
Employees Worked With
January 16, 2021
Great customer service from the service department.I appreciate that they keep be updated on my car .Awesome job ,thank you so much to the service department. appreciate that they keep be updated on my car .Awesome job ,thank you so much to the service department. More
by debbiejunita
Employees Worked With
Buddy Melvin
