Grubbs Nissan

Today,July 2,2022, I scheduled an oil change at around 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say an 3pm. Got there just for an oil change.A tech came back in the lounge room and said to me ,' I can't let you have the vehicle back' In dismay I say and your reason is .. there is a recall on the vehicle for ABS brake. I right away snap, I have been here for service on 3 occasions for oil change if safety had been your utmost concern for and my family I believe a reputable dealership that has all my contacts could have reach way before my visit today stating recall and I consenting base on their recommendation to have that service completed. But the technician right away became the law enforcer HAVING THE effrontery telling I can't have you take the vehicle. Grubbs need to train their technician. You are not law enforcer neither is Nissan an enforcer. That pushy style of Business is a reputation killer. Competent Professional performs services at request and make recommendations not enforce or impound your vehicle when you only go in for oil change. If you were concern according to this fellow. You could have email me or call. Not because you incidentally see me pop at your store and suddenly want to ruin my July 4 ,2022 weekend for a part that you don't currently have in stock. TERRIBLE BUSINESS!!!. ALL YOU GUYS IN SERVICE DEPT of GRUBBS should be ashamed of yourselves. Train you Techs Grubbs is not Law ENFORCEMENT! More

Alex was my service rep. He was very helpful and friendly this morning. Grubbs did a great job getting me in and out in a timely fashion! He was very helpful and friendly this morning. Grubbs did a great job getting me in and out in a timely fashion! More

This dealership provided excellent service. My service advisor Buddy Melvin was very knowledgeable and professional. My service advisor Buddy Melvin was very knowledgeable and professional. More

I am glad for choosing Grubbs Nissan, for maintenance, they are quick and very professional they are quick and very professional More

We've been getting cars from Gro Nissan for the last 20 years. They've been fair and is always worked with us. I suggest them to my friends. years. They've been fair and is always worked with us. I suggest them to my friends. More

Everything was really good, except my tire that was rotated was low on air since that car was low on air and The stem for the air was missing, I went to a gas station and put air in my tire and I drove rotated was low on air since that car was low on air and The stem for the air was missing, I went to a gas station and put air in my tire and I drove back to the dealership and they gave me a new cap. Otherwise still fine service. Alex my service advisor was great. More

I bought my Nissan at a different dealership that didn’t do such a good job, Jeff in the service department helped me reconcile our issues on our vehicle and got us up and running again. do such a good job, Jeff in the service department helped me reconcile our issues on our vehicle and got us up and running again. More

Jacky, got me in for an oil change and noticed during the multipoint inspection that my battery needed to replaced and warranties it because I bought it there and it was still within free replacement. He not multipoint inspection that my battery needed to replaced and warranties it because I bought it there and it was still within free replacement. He noticed my brake fluid needed to be flushed and discussed it with me and took care it at the same time. Great service!!! Thanks!!! More

I've bought 3 cars from the Bedford location all my concerns acknowledged professionally 👍 great. concerns acknowledged professionally 👍 great. More

Mr. Vargas gave me excellent satisfaction! He was very nice and prompt. Thanks so much. nice and prompt. Thanks so much. More