Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Grubbs Nissan

Bedford, TX

Overview
Employees
Reviews
Vehicles
4.8
1,047 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
Contact Dealership
View Awards

310 Airport Freeway

Bedford, TX

76022

Directions

By Type

Showing 1,047 reviews

December 29, 2023

Very good place, great people! I am very pleased with the whole experience! Thank you! More

by pvinftw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Awkal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rochean Spencer, Kayla Allen
Report | Print
Jan 03, 2024 -

Grubbs Nissan responded

Hi! You're welcome! We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to share your feedback. if there's anything else we can assist you with, feel free to let us know. We appreciate your support and look forward to serving you again in the future at Grubbs Nissan!

December 27, 2023

I'm having issues with all managers and general managers. I just bought a vehicle like two weeks ago, and having issues with a preexisting matter with vehicle. I have left numerous messages with all the ab More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Asa Rivera
Report | Print
Dec 27, 2023 -

Grubbs Nissan responded

Hello Jesse, we appreciate all feedback. However, we are unable to identify a purchase for a customer named Jesse in the past few weeks. If you would like to provide more information, we would be happy to answer any questions you may have and encourage you to contact our General Sales Manager, Matthew Kusez, at 817.268.8948. Thank you and take care.

Dec 27, 2023 -

Grubbs Nissan responded

Hi Mr. Ibarra, thank you for your response. We encourage you to contact our General Sales Manager, Matthew Ibarra, at 817.268.8948 for any further questions you may have regarding your purchase. Thank you once again, take care and be well.

Dec 27, 2023 -

Jesse responded

It was nothing but a wast of time, I was never informed that my credit was going to be checked again. All this credit checks gives us hard credits reviews that affect credit scores.

December 23, 2023

Thanks to Jarrett, Service Advisor for his EXCELLENT customer service, second to none, keeping me informed on my vehicle and ABOVE all his patience and communication. He's super informative and will ta More

by monicbello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel with car rental, and check out made everything seamlessly too!, Jarrett Ackerson
Report | Print
Dec 27, 2023 -

Grubbs Nissan responded

Hi Monicbello! We're delighted to know that you had an excellent experience with Jarrett and our team at Grubbs Nissan. We strive for top-notch customer service, so your feedback is greatly appreciated!

December 21, 2023

Amazing service. Prompt service attention and the staff was very friendly. Came in for battery issue and took care of other issues at no cost. More

by Supermanphil2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lianna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Ackerson, Parrish Vidal
Report | Print
Dec 21, 2023 -

Grubbs Nissan responded

We're glad to know you had a positive experience at Grubbs Nissan! Our team always strives to provide prompt and friendly service. Thanks for trusting us with your vehicle's needs, we'll be here if you need anything else in the future!

December 18, 2023

Spencer was great. He is awesome !!!! The whole team was a great experience. The sales people were great as well. More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Grubbs Nissan responded

Earl, we're delighted to know that Spencer and the rest of our team at Grubbs Nissan provided you with a great experience. Thanks for your kind words!

December 17, 2023

Always Friendly and Fast Service. They always have rentals available if needed. They keep you updated More

by b.rogersjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochean Spencer
Report | Print
Dec 18, 2023 -

Grubbs Nissan responded

Hey Rogers, thank you for the 5-star rating! We're delighted to know you've had consistently positive experiences with our team at Grubbs Nissan. We appreciate your feedback and look forward to continuing the friendly and efficient service!

December 15, 2023

Nacho is the best and always takes care of me. The best in DFW and Texas More

by ehit_1gee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Grubbs Nissan responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you! - Grubbs Nissan

December 12, 2023

I can always trust the work done by Grubbs. Thanks to my service advisor, Jeff Norris. He has helped me for many years. Thank you.,, More

by jbgiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Grubbs Nissan responded

jbgiii, thank you so much for taking the time to let us know how we did. If you ever need anything else feel free to give us a call or stop by! Have a great day!

December 11, 2023

Always puts the customer first when it comes to service request, concerns , or issues with your vehicle More

by danny_martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Grubbs Nissan responded

Hey Danny, we're glad to know that you've had positive service experiences with our service team at Grubbs Nissan. Thank you for choosing us! We'll see you next time. Safe travels!

December 03, 2023

Great team. Great service! Got a same day appointment for an oil change and was checked in quickly when I arrived for the service. More

by Taz@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Grubbs Nissan responded

Hey Taz, thank you for the 5-star rating! We're glad to know that our team at Grubbs Nissan was able to provide you with quick and efficient service. We look forward to serving you again! Safe travels until we see you next time!

1
...
22
23
24
...
105