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Grubbs Nissan
Bedford, TX
973 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 973 reviews
July 15, 2023
Dropped it off in the AM, was greeted very nicely. Gentlemen quickly processed ny requests; oil change & alignment. Since id figured it'd take a couple hours i went home. Took until around 2pm - 3pm t Gentlemen quickly processed ny requests; oil change & alignment. Since id figured it'd take a couple hours i went home. Took until around 2pm - 3pm to finally get a call bacl but was asked that in order to get the alignment I'll need a tire rotation. Did not hear back until 1 hour before closing, 6pm, which i was told the alignment wasnt completed. Afterwards took about 10 minutes for the vehicle to finally get pulled out. Usually this location is pretty good about their work, and maybe for a the fact that it was near 4th of July (07/03/2023) and most of their employees were not in on the evening, it took all day to get 2/3rds of the job done. A holiday isn't an excuse to not complete a job but I understand. Overall, its usually pretty good, I'll take that day was an exception. More
by Alfadorlif
Employees Worked With
To be fair i have no clue who it was, nothing with that either. In the past, Brandon has ensured the work get fully done and has good recommendations, Brandon Jewell
July 15, 2023
Very efficient and friendly staff! Salesman Eddie Kerns is Amazing! He knows his vehicles and is very courteous and professional!Highly Recommend! Salesman Eddie Kerns is Amazing! He knows his vehicles and is very courteous and professional!Highly Recommend! More
by dhtx31
Employees Worked With
July 15, 2023
Very disappointing service. I took the car in last week and they said i needed a new rack and pinion which they fixed. After picking up the car I couldn't steer. I took it I took the car in last week and they said i needed a new rack and pinion which they fixed. After picking up the car I couldn't steer. I took it back and they said they had told me it also needed new power steering and I declined it. That never happened. I needed the car operational. So now I'm without a car for another 5 days on top of the 5 days last week. I will be buying a new car in the next year and this will make me switch to another brand. More
by pollyjoyparker
Employees Worked With
Brandon Jewell, Jarrett Ackerson
July 14, 2023
Grubbs technicians were able to get my car in quickly for the transmission fluid change! the transmission fluid change! More
by remnantofgrace
Employees Worked With
Other Employees :
Steve Morrell, Brandon Jewell, Jarrett Ackerson, Joe Solano
July 14, 2023
Service provided on schedule. Friendly personnel. Was told hat charges would be before work was performed. Friendly personnel. Was told hat charges would be before work was performed. More
by Boyd
Employees Worked With
July 11, 2023
Eddie and Charlie Sao were wonderful to work with at Grubbs Nissan. It was a good experience and they gave us a great deal. Grubbs Nissan. It was a good experience and they gave us a great deal. More
by Bcstroud1011
July 09, 2023
Everything was great I liked the customer service I would recommend other people to come there too recommend other people to come there too More
by Fisherdamarco
Employees Worked With
July 08, 2023
Very good sales team. Was able to get a price match and get a deal. Thanks to George I was able to leave with a brand new car. Was able to get a price match and get a deal. Thanks to George I was able to leave with a brand new car. More
by laurenmartin926
June 27, 2023
Jeff is the best and took great care of me. I feel a connection to Grubbs that I trust to take care of me with their service. I feel a connection to Grubbs that I trust to take care of me with their service. More
by Pbonnot1956
June 24, 2023
everyone in the service department is awesome. thank you as always. you guys are the best thank you as always. you guys are the best More
by luomvuong
Employees Worked With
Other Employees :
dan tran, Brandon Jewell, Jarrett Ackerson, Joe Solano
