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Grubbs Nissan

Bedford, TX

4.7
970 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
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310 Airport Freeway

Bedford, TX

76022

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Showing 970 reviews

September 13, 2023

Jeff Norris and Service Technicians are OUTSTANDING! High Quality by professionals every time. I have used Grubbs Nissan for several years. Jeff Norris always takes care of customers needs. More

by lthomen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Grubbs Nissan responded

Thank you for the 5-star rating! We're glad to know that Jeff and our team at Grubbs Nissan have consistently met your needs. We'll see you next time! Have a great ride!

August 31, 2023

It’s a good place but don’t attempt to question the mechanics about anything because they will go out of their way to show you how petty they are. More

by nxt_1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Duran was Awesome, Parrish Vidal was excellent
August 23, 2023

I had taken the car to Texas Nissan in Grapevine. They suck. Poor service and zero reliability. Grubbs Nissan on the flip side was absolute great in comparison. More

by Percy Pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry - who checked me in was great
Aug 24, 2023 -

Grubbs Nissan responded

Percy, we're glad to know that your experience with Grubbs Nissan was a positive one. We strive for excellent service and reliability. Thanks for choosing us!

August 23, 2023

Found just the car we wanted on Car Guru. It was at Grubbs in Bedford Texas. We live in Jacksonville, over 2 hours away. Contacted used car dealer, it was still available. Said we were co More

by pmatthews1155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
New Guy
August 22, 2023

Everyone that I dealt with was polite, professional, and very knowledgeable. Spencer, my car salesman, was excellent! More

by Kskeating
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rochean Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Grubbs Nissan responded

We're glad to know you had a positive experience with Spencer and our team at Grubbs Nissan. Thank you for your kind feedback! Have a great ride!

August 21, 2023

Friendly, great customer service. Keep up the great work. Thank you for everything. Great experience. More

by judycastleberry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jewell
Aug 22, 2023 -

Grubbs Nissan responded

Thank you for the 5-star rating! We're happy to hear that you had a great experience with our team at Grubbs Nissan. We appreciate your feedback and see you again! Safe travels!

August 16, 2023

Service department very nice and friendly. No problems or complaints. Free water. Yes yes yes More

by sheila76054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 16, 2023 -

Grubbs Nissan responded

Hi Sheila! Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our service department at Grubbs Nissan. Providing excellent customer service is our top priority. We'll see you next time!

August 16, 2023

Sal and the Grubb’s Nissan Service Team are awesome! ! Although I did not purchase my 2023 Nissan Pathfinder Platinum from Grubb’s, they were able to diagnose my issue in less than 2 hours and then provi More

by Sha P
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Grubbs Nissan responded

We're glad to know that Sal and our team at Grubbs Nissan were able to help diagnose the issue with your 2023 Nissan Pathfinder Platinum quickly. We understand how important it is for you to feel secure in your vehicle. Thanks for trusting us!

August 15, 2023

I can not write in English . I do not have enough words to say . Sorry. More

by Tranvh52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Grubbs Nissan responded

We appreciate you taking the time to review your recent experience here at Grubbs Nissan! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

August 12, 2023

The sales manager made me fight for a good deal even though I have been a loyal customer since 1994. I was livid. I only stayed with the dealership because Jeff Norris the service rep. He has been fanta More

by vjbaseball
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rochean Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chenausky
Aug 14, 2023 -

Grubbs Nissan responded

Thank you for being such a loyal customer. We regret that your most recent experience started out disappointing. We are so very glad you decided to give us a chance to turn it around. I will pass along your comments to Rochean and Vince. We truly value your long and loyal business with Grubbs Nissan, and look forward to serving you again in the years to come. Thank you so much for choosing Grubbs Nissan!

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