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Grubbs Kia of Wichita Falls
Wichita Falls, TX
340 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 340 reviews
February 06, 2025
I could not be happier with my vehicle or the purchase process. Great people to work with and will highly recommend to friends and family! Tom was extremely knowledgeable, pressure free, and provided exce process. Great people to work with and will highly recommend to friends and family! Tom was extremely knowledgeable, pressure free, and provided excellent customer service making this process simple and easy! Overall exceptional service before, during, and after the sale. More
by alexis_montalvo
Verified Customer
January 31, 2025
Service was timely and Tommy Gonzales kept me updated throughout the whole day experience. He takes great care of the customer and ensures their satisfaction. throughout the whole day experience. He takes great care of the customer and ensures their satisfaction. More
by hollidollibaylee
Employees Worked With
January 20, 2025
Great experience all around! Service was gmdetailed and the description of everything they recommended was very detailed from the service tech. Service was gmdetailed and the description of everything they recommended was very detailed from the service tech. More
by bigjosh198625
Employees Worked With
Augustine
January 14, 2025
Poor communication. Same problems over and over. Working with them and having them work with the extended warranty company was a challenge. Kia does not stand behind the Same problems over and over. Working with them and having them work with the extended warranty company was a challenge. Kia does not stand behind their defective products and it’s a shame. More
by Quality
Employees Worked With
January 08, 2025
Staff was very helpfull and inviting. By far the best car buying experience i have ever had By far the best car buying experience i have ever had More
by txhunter1972
January 07, 2025
Tommy is always great! Communicates well and does everything he can to get me back on the road. Unfortunately, my telluride is simply falling apart… but that isn’t his faul Communicates well and does everything he can to get me back on the road. Unfortunately, my telluride is simply falling apart… but that isn’t his fault. More
by Cassandra Barraza
January 07, 2025
We enjoyed working with Bailey and Tim. Never felt pressured to make quick a quick decision Never felt pressured to make quick a quick decision More
by kerridavis1960
Employees Worked With
January 07, 2025
Alisa was BRWAT! Very professional and not pushy. Great customer service before, during and after the sale! Very professional and not pushy. Great customer service before, during and after the sale! More
by patricia.alford
January 03, 2025
Good experience and quick oil change and rotation. Prompt and friendly, I will return for the next service. Prompt and friendly, I will return for the next service. More
by cellisellis
Employees Worked With
